Scubadivur,

DrkShadow had a good point. Call the Ford customer assitance Center and get a complaint registered. Remeber documentation is key if you need to go down the DSB path. I would give the dealer a shot at fixing your truck, especially if they have a known fix.

Ron

 

Well I had my meeting with the FSE the other day. All I got out of it was a road force balance and "hub match mount" Talking to the FSE, I learned that any time I get a balance for any reason, I will have to go with the road force and hub match. Right now, only the dealer around here can do that.



He also told me one of the next fixes is to upgrade the body and transmission mounts. Won't stop the vibrating, but keeps me from feeling it.



Mailed my lemon law papers yesterday.



2004 SCAB Larait

5.4 L 2WD

 

Sure instead of replacing the transmission their going to slap a new mount (bandaid ) and call it fixed?

 

Had my hearing with DSB on 11/24. I drove all night to New England and took the call that morning with no sleep so It didn't go as smooth as I would have liked. All they asked me is if a FSE rode with me in my truck. I said no but the service manager and his boss both drove the truck and confirmed the problem was still there after the last fix atempt. I'll post when they send my letter.

 

Tjaas,

I think by having the FSE dulplicate your concern would of scored some high points with the DSB. My FSE noted that he "could duplicate the customers concern at 55 MPH". I had that in writing and made it a talking point during my hearing. The DSB while reviewing my documentation also took note of that point.

Good luck on your results. You should have the letter within a couple of days.

Ron

 

I don't mean to send this thread in a different direction, but I have a question.

My blazing yellow scab has a very slight vibration between the 55 - 65 mph range that you can feel in the floor and pedals and its not the tires. They have been road force balanced and all tires and rims are perfect.

Yesterday I was pulling my utility trailer empty, which weighs about 1,000 lbs, and while towing my vibration was horrible. The truck vibrated like crazy. Has anyone with the vibration noticed while towing it gets a lot worse?

Let me know and any help is appreciated.

 

Oh yeah, the truck is unusable. Load it up with firewood or tow a trailer and it is even more unsafe to drive.

I got my letter from the DSB on Nov. 10 that they would take my case. I haven't heard from them since. My lawyer also got a reply from Ford on the 14th that they were investigating my claim. So far no more information. Still waiting. I've been through all the hoops. My truck had a problem since day 1. I was duped into the "tires just need balancing" answer so I bought the truck while they were balancing the tires. Now here I am. Truck spent over a month in the shop and 6 repair attempts.


I wish all of you luck and please go to the sites listed below and file a complaint. This is the only way a recall can happen. If the NHTSA gets enough complaints they will make Ford recall the trucks.

 

well my fx-4 was just in the shop for two weeks straight, chaged two tires and drive shaft also did a lot of other checks. its also ben in the shop 3 other times before this, 2 dealers. I'm about had it with this, I'm not sure what to do because I leased mine. "Smart buy version". I'm really nervous abut this isssue for the safety of my family, in the spring I will be pulling a travel trailer that weighs 7000 lbs dry. Not sure if i will loose out big time on the expence of another lease. On the other hand if i can't get another vehicle it's a good thing i did just lease it. I will be talking to the service Mgr tonight, i'll see what happens.

 

Have these supposed 3 new TSB's been released? The customer relations mgr. at my dealer told me he's waiting to hear from Ford on these. Are the TSB number's officially out there yet? If not, wonder when it will happen.

 

I called the DSB today just to see if I could get an update and they told me they have scheduled my hearing for December 8th. They are suppose to overnight my DSB case package on Thursday. I need to review all the information given to them from Ford and if I don't agree with it I am to respond before the hearing. I will be making an oral presentation at mine. It's in a city about 2 hours away from me so I'll have to take another day off of work to deal with this issue.

If this doesn't work then I'll have to pursue The Magnuson-Moss Warranty Act (15 U.S.C. 2302(C) or the State Lemon Law, which ever my lawyer says to go with.

Wish me luck and good luck to the rest of you.

 

This morning the service manager rode with me in my truck. He ackknowleged the vibe. but said he wasn't sure if he could fix it. He said that he was going to do a thing where they hook up a bunch of sensors to see if the vibration is within normal limits as set through ford. So I left the truck with him today. Come to find out they finally found the TSB that deals with my truck ( That I told them existed) so they ordered a drive shaft dampner. That should come in in a couple days. I'm not going to get my hopes up though.

I do have good news though. My throttle lag was fixed 100%. They installed a new throttle body, and flashed the cpu......responsive as can be for throttle by wire

Will keep updated.

 

These Ford dealers are too much. They all get TSB's printed out to them when they come out. They know what they are. The TSB about this vibration came out at the end of 2003. Take a look at this link http://www.eaglepicher.com/NR/rdonl...FORDRELEASE.pdf
This company was comissioned by Ford to make the driveline dampers to control the vibration problem. You need to file a complaint and demand a truck that does not have this problem. They will not fix it.

 

Link didn't work.

 

Here's what it says:

FORD’S NEW 2004 F150 TO USE EAGLEPICHER
HILLSDALE DRIVELINE DAMPERS
INKSTER, Mich., Mar. 27, 2003 – The completely redesigned 2004 Ford F-150
pickup truck, introduced at the 2003 North American International Auto Show this past
winter, includes driveline damper components – flange yokes and slip yoke dampers –
supplied by the Hillsdale Division of EaglePicher Automotive.
Hillsdale Division will produce flange yokes at its EPTEC facility in San Luis
Potosi, Mexico, and slip yoke dampers in its Mt. Pleasant, Mich., facility. The dampers
will be shipped to Visteon Corporation’s Monroe, Mich., plant for assembly in the
drive shaft and then shipment to Ford Motor Company.
Slip yoke dampers help reduce, if not eliminate, noise & vibration within the
drive shaft and entire driveline of a vehicle. This provides the consumer with a quiet
vehicle which he or she will enjoy driving. Production and assembly of the components
is scheduled to begin this summer for the new F series pickups, which are scheduled to
be in dealerships later this summer.
According to Dennis Howard, Hillsdale sales engineer, Hillsdale Division
provides external driveline dampers to Ford through suppliers Visteon and Dana
Corporation. “Hillsdale Division has established a reputation for quickly identifying
and alleviating potential sources of vibration and noise within engine and driveline
systems,” Howard said. “We called upon our ability to engineer a solution damper for
this application, within a very short timeframe.”
Hillsdale Division manufactures precision machined components and assemblies,
including knuckles, driveline products, pump components, filtration product and
dampers. From headquarters in Hillsdale, Mich., and sales and engineering offices in
Inkster, the division operates 12 facilities in the U.S., Mexico and the U.K.
-more-
Eagle-Picher Automotive
Cathy Williams (313) 278-5956
or
Julie Pompa (419) 893-2500, ext. 345
The Lauerer Markin Group, Inc.
The division is the first North American supplier to offer secondary micro fluid
filtration components for gasoline-powered vehicles, and the first North American
damper manufacturer with custom rubber compounding and manufacturing as well as
precision machining capabilities.
In addition, the division’s technical center is dedicated to vibration control system
development and testing, hydraulic pump development and testing, engine and chassis
dynamometer testing, a metallurgical laboratory, prototype machining facilities and
CAD/CAM/FEA capabilities. Contact Hillsdale Division at www.hillsdale.epcorp.com.
The division is part of EaglePicher Automotive, Inkster, Mich., which also
includes Wolverine Gasket Division, Inkster, Mich.; EaglePicher Hillsdale Ltd., in the
U.K.; EaglePicher Automotive GmbH and EaglePicher Wolverine GmbH in Germany;
and EaglePicher Far East in Japan.
EaglePicher Automotive is part of EaglePicher, Inc., Phoenix, Ariz., a
diversified manufacturer and marketer of advanced technical and industrial products
for automotive, filtration, aerospace, defense and commercial applications worldwide.
The company has 4,000 employees and operates more than 30 plants in the United
States, Canada, Mexico, the U.K. and Germany. Additional information is available at
www.epcorp.com.
-30-
This release contains statements which, to the extent that they are not recitations of historical fact, constitute “forward looking statements”
within the meaning of Section 21E of the Securities Exchange Act of 1934. These include any statements about future business operations,
financial performance or market conditions. Such forward-looking information involves risks and uncertainties that could cause actual results
to differ materially. These risks and uncertainties are discussed in Eagle-Picher Holding’s filings with the U.S. Securities and Exchange
Commission.

 

http://www.eaglepicher.com/NR/rdonly...ORDRELEASE.pdf