I've Merged Your Threads
OK, Brandy - Please do not start multiple threads on the same subject. I've deleted the one you started in the other forum and merged the two you started here. And, I've deleted all the comments by other members not to start multiple threads just to clean things up.
I'm assuming you started all three of the threads before reading the comments about it from people who are trying to help you. So, no harm, no foul. But it DOES waste people's time working through multiple posts and increases the chance of mis-communication, since the information gets scattered all over the landscape.
Welcome to the site, and I hope your problem gets sorted out quickly.