Announcement from PHP
But I think most of these guys want the adaptability(ie:tire size,gear,and shifting+more) and gauges the gryphon has to offer.
Php is offering this as an option. I'd probably be running it and the scangauge if I still had my 03.
like which ones maybe I have just not done enough research on this.
In the case of the Evo/Gryphon, I really think it's the gauges that sway customers, i.r.s. We've been selling a few chips to our '97-'03 customers lately. As more are sold, hopefully, there will be more posts about them.
when i sell my bike i will probably invest in one of those with some custom tunes on it. I just need to get this thing gone.
Maybe one of the guys from PHP will reply to me here since I sent in an e-mail almost a week ago and never got a reply......
I'm not a super mechanic, I know a little, but was confused on a few questions.
I interested in purchasing Gryphon with 1 custom tune and the vehicle I have is a 05 5.4 F-150 that is running Brisk Plugs, K&N CAI with a true dual exhaust. When I do to your order form it ask many questions I’m unfamiliar with such as:
Modified MAF Meter?
Modified Injectors?
H/X Crossover Pipe?
I’m assuming most of this would be no and the only thing I would need to worry about is providing the exhaust measurements and CAI info? The reason I’m looking for a custom tune is ford told me I was running lean due to my CAI and someone on F150 forums.com told me getting a custom tuned would be best. Can you confirm and provide any more information I might need to know prior to ordering?
Modified MAF Meter?
Modified Injectors?
H/X Crossover Pipe?
I’m assuming most of this would be no and the only thing I would need to worry about is providing the exhaust measurements and CAI info? The reason I’m looking for a custom tune is ford told me I was running lean due to my CAI and someone on F150 forums.com told me getting a custom tuned would be best. Can you confirm and provide any more information I might need to know prior to ordering?
We've had at least one customer who had a cable failure during a programming session, and yes, that did affect the truck. The other issues they talked about are not dangerous -- just annoying -- and the cables still have to be replaced through warranty. And obviously, it is not a widespread problem, as we have been selling 97-03 programmers for over a year. I believe they are still trying to track down the failing lot numbers.
We have about 5-10 cables sitting here that have to go back to Edge to be replaced -- these have come from our customers. If any of them read this thread, please take a minute to explain what happened with the cable in your particular situation so that other members will have info straight from you!
We have about 5-10 cables sitting here that have to go back to Edge to be replaced -- these have come from our customers. If any of them read this thread, please take a minute to explain what happened with the cable in your particular situation so that other members will have info straight from you!
I had problems with the data stream cutting out intermittently for months as well as getting readings that were grossly incorrect. For example, I had Intake Air Temps at 980*, Cylinder Head Temps at -1100*. My programmer even refused to recognize my VIN for a period, stating that the programmer had been VIN locked to another vehicle.
After updating the programmer and speaking with Edge, I finally got around to sending in my unit for repair. Edge replaced both the unit and the cable. Then, the day after installation I embarked on a 200 mile trip. During the last 10 miles, the programmer turned off and would not come back on. After unplugging and plugging in the cable (something that would serve as a temporary solution), the programmer would not initialize. That was three weeks ago. Today, I got the programmer to start up and provide data readings.
Then...I started having trouble again with incorrect data and the monitor cutting out and turning back on in rapid succession.
I guess it is time to call Edge again.
I really hope I don't have these problems with my evo. It's brand new (thank you again to 02bluefX4) so hopefully it'll treat me well and I won't have to start smoking as a result of it. haha
It is very possible that you are running lean if you have a CAI, and custom tunes can help. Your true dual will also require custom tuning. If you order, you'll see on your invoice that we suggest driving in Level 2 while you are waiting for your custom tunes. Level 2 is a tow tune, and by its nature, it tends to run richer.
Please let me know if you have any other questions.
I do not own a Gryphone. I have the Evo and have experienced the above problems, including cable failure during programming.
I had problems with the data stream cutting out intermittently for months as well as getting readings that were grossly incorrect. For example, I had Intake Air Temps at 980*, Cylinder Head Temps at -1100*. My programmer even refused to recognize my VIN for a period, stating that the programmer had been VIN locked to another vehicle.
After updating the programmer and speaking with Edge, I finally got around to sending in my unit for repair. Edge replaced both the unit and the cable. Then, the day after installation I embarked on a 200 mile trip. During the last 10 miles, the programmer turned off and would not come back on. After unplugging and plugging in the cable (something that would serve as a temporary solution), the programmer would not initialize. That was three weeks ago. Today, I got the programmer to start up and provide data readings.
Then...I started having trouble again with incorrect data and the monitor cutting out and turning back on in rapid succession.
I guess it is time to call Edge again.
I had problems with the data stream cutting out intermittently for months as well as getting readings that were grossly incorrect. For example, I had Intake Air Temps at 980*, Cylinder Head Temps at -1100*. My programmer even refused to recognize my VIN for a period, stating that the programmer had been VIN locked to another vehicle.
After updating the programmer and speaking with Edge, I finally got around to sending in my unit for repair. Edge replaced both the unit and the cable. Then, the day after installation I embarked on a 200 mile trip. During the last 10 miles, the programmer turned off and would not come back on. After unplugging and plugging in the cable (something that would serve as a temporary solution), the programmer would not initialize. That was three weeks ago. Today, I got the programmer to start up and provide data readings.
Then...I started having trouble again with incorrect data and the monitor cutting out and turning back on in rapid succession.
I guess it is time to call Edge again.

if
PHP Customer Service Is A Joke
or why it takes them so long to get a product out .
When I want to speak to somone , I want to pickup the phone and call them
not hear do to the work load we dont answer the phones on these days , please email us with you questions , lol yeah I can do that when Im traveling and my custom tune is giving me trouble .
If you guys are so fricken busy maybe you need to hire somone .
I Sent in my edge to get a custom tune , It took forever to get back always an excuse or no reply , when I got it back I installed and off I went on a 7 hr drive I got 3 hrs away my truck started acting up I had to pull over , so I called tech support ( GUESS WHAT NO ANSWER ) so I email them on my blackberry and wait and wait nothing , so I restore the factory settings and off I go runs great ,
I stop to get a bite to eat threw the drive threw and I get an email asking me to email back my problems and they will look it over , lol I email asking them to pickup the phone so I can talk to them instead of typing on this blackberry , I get a reply please email us so we can work on the problem , back and forth we go there not going to answer the phone .
Problem solved I ripped the pod off the dash and threw the worthless programmer in the trash , Maybe some other poor sole will find it at Mc Donalds and have the nightmare I had .
PHP CUSTOMER SERVICE AND TURN AROUND TIME STINKS



