4wheelonline stole 500 bucks from me!!! please read!
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Joined: Feb 2008
Posts: 425
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From: Colorado
Originally Posted by crash_lucky13
i'm a salesman... i'll admit when i'm wrong (guys on here will back me up on that too)... it's hard to find people who actually care
Thanks for the deal on the tires btw
The Rize goes on the 15th of next month, can't wait to be sittin a few inches higher.
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Senior Member
Joined: Sep 2007
Posts: 265
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Originally Posted by crash_lucky13
i'm a salesman... i'll admit when i'm wrong (guys on here will back me up on that too)... it's hard to find people who actually care
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Joined: Jan 2007
Posts: 508
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From: California
Originally Posted by speedydelivery
Just wondering....did you not wonder how come the price was so cheap when you were ordering this product with dirt logics? And why did you not want to keep the lift and buy the correct dirt logic shocks to go on it? I imagine you could not find the deal anywhere elsefor that low price either. I have looked at the retrurns policy and it seems just like about everyone elses policy. If you just return the product and do not purchase something else, they hit you with a returns charge to cover freight etc, but...if you replace the wrong parts, they will not charge a returns fee.
Bottom line is that you didn't get what you thought you were getting for a super low price, and if the conversation was like you said on the phone, it was the salespersons fault. Everybody does make mistakes and I am sure if you work you have made some too, but, if you really wanted the dirt logics you should have just sent back the shocks you got and worked out some sort of deal to get the dirts at a reduced price from them.
Bottom line is that you didn't get what you thought you were getting for a super low price, and if the conversation was like you said on the phone, it was the salespersons fault. Everybody does make mistakes and I am sure if you work you have made some too, but, if you really wanted the dirt logics you should have just sent back the shocks you got and worked out some sort of deal to get the dirts at a reduced price from them.
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Joined: Jan 2008
Posts: 65
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From: KY
Originally Posted by speedydelivery
Just wondering....did you not wonder how come the price was so cheap when you were ordering this product with dirt logics? And why did you not want to keep the lift and buy the correct dirt logic shocks to go on it? I imagine you could not find the deal anywhere elsefor that low price either. I have looked at the retrurns policy and it seems just like about everyone elses policy. If you just return the product and do not purchase something else, they hit you with a returns charge to cover freight etc, but...if you replace the wrong parts, they will not charge a returns fee.
Bottom line is that you didn't get what you thought you were getting for a super low price, and if the conversation was like you said on the phone, it was the salespersons fault. Everybody does make mistakes and I am sure if you work you have made some too, but, if you really wanted the dirt logics you should have just sent back the shocks you got and worked out some sort of deal to get the dirts at a reduced price from them.
Bottom line is that you didn't get what you thought you were getting for a super low price, and if the conversation was like you said on the phone, it was the salespersons fault. Everybody does make mistakes and I am sure if you work you have made some too, but, if you really wanted the dirt logics you should have just sent back the shocks you got and worked out some sort of deal to get the dirts at a reduced price from them.
The start of the second paragraph says it all. "Bottom line is".
The "bottom line is" the salesman is a direct representative of the company, no matter how incompetent he or she may be. The company is directly responsible for the training of their sales people.
TexasGirl, stick to your guns. Report them to the BBB in their state and make sure the claim is filed. They will have to reconcile with you before they can be removed from the hit list.
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Joined: Jul 2005
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From: off the path in Louisiana
lol i think they bit off more than they could chew... do you have any idea the number of people on these boards that read our posts?? it's over 1500 so far... and growing....
not a problem on helping you out... i'm just another guy driving an f150 that's trying to hook the guys up... everyone can use a hook up every now and then
not a problem on helping you out... i'm just another guy driving an f150 that's trying to hook the guys up... everyone can use a hook up every now and then
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Joined: Sep 2007
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yea he saw it, and saw it again, and again. he kept clicking on all the pics. he just kept saying how he knows its faster than sh** and how he would love to see it in action. it was so funny. he said he wants to email some pics of his truck to you! ha ha!
so you say 1500 people have seen this post? that cant be good for any business.
so you say 1500 people have seen this post? that cant be good for any business.
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Joined: Aug 2007
Posts: 2,234
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From: North of Dallas Tx
Originally Posted by *FX4TEXASGIRL*
yea he saw it, and saw it again, and again. he kept clicking on all the pics. he just kept saying how he knows its faster than sh** and how he would love to see it in action. it was so funny. he said he wants to email some pics of his truck to you! ha ha!
so you say 1500 people have seen this post? that cant be good for any business.
so you say 1500 people have seen this post? that cant be good for any business.
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Joined: Feb 2008
Posts: 248
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From: Houston, TX
I'm a bit late on this thread but I really hope you get this problem resolved. Heck, I was mad about a $17 charge I was never refunded for some paintball gear I had returned. I can't imagine how blazing hot I'd get for $500.
You can count me into the growing number of people who will avoid that company like the plague. Good luck!
You can count me into the growing number of people who will avoid that company like the plague. Good luck!
