Broken Axle Stud (Updated)
#1
Broken Axle Stud (Updated)
Well after a very long weekend of being pissed off. I wasnt getting anywhere with talking to the service department at the ford dealership that did the work on my truck and snapped the axle stud. So over the weekend I thought, why not go to the owner of this dealership. I called him around 9 this morning, talked to him for about half an hour about who should cover this. At first he was telling me it should be on the customer. After I told him about the circumstances, he wanted to get the invoice and talk to the tech and the service advisor. It was about 3:45 and was thinking he was just blowing me off, I recieved a phone call telling me that it was rediculous for me to have been charged for his service techs mistake and they would cut me a check for the extra charges and would have it mailed out tomorrow. I feel alot better about going back to this dealership and getting work done, but we will see what next time brings. Im a happy person again
For those who dont know what happened, heres the original link: https://www.f150online.com/forums/sh...d.php?t=303473
For those who dont know what happened, heres the original link: https://www.f150online.com/forums/sh...d.php?t=303473
Last edited by dvsrider21; 10-08-2007 at 06:25 PM.
#4
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