Originally Posted by SlowSVT95

I'm not naming names, but the place I ordered my billet grilles from just f'd me hard. I ordered upper/lower stull grilles not even a month ago. When I got them, I checked them out and they were fine...the day of my accident I was supposed to get them installed, but I didn't. The box and the invoice even said it was what I ordered, and it was for a Lightning.... so I assumed they were. So I drop them off at the body shop today and we notice the damn upper isn't even for a Lightning. I call the place I ordered them from and the guy was totally rude to me and said he will not refund my money because it's past 14 days. I argued on the phone with this guy for a good 20min and he kept trying to tell me that IS the right grille... I'm like no it's NOT, we held the damn thing up to the front of the truck and it's clearly NOT. So he's like read me the part number on the box. I read it to him. Sure enough, it's for an expedition. So then he has the ***** to say to me, "Well I can assure you that IS the right grille for your truck, it must've just been mis-boxed." WTF!!! Mis-boxed my f'king azz!!! Mis-boxed or not, they f'ked up... and all he can say to me is, "well I really don't know what to tell you." He wouldn't even offer me an exhange either... he said I can ship that one back for something like a 'partial exchange.'.. meaning I can get something to replace that, but not for the full amount. I understand the return policy they have with the 14 days, but come on... 6 days or so past that and you can't help me out???
I ended up just having the body shop get me a new upper from the place they deal with.
So I got screwed out of my money for my grille, then on top of that my insurance company is screwing me... now I have to pay almost double my deductible out of my pocket. I can't win! Maybe one of these days something will go right for me for once.

Originally Posted by Ricki F-150

Pauses for breath.....

Did you pay by Credit Card or current account charge card.
The CC card company may fight your corner for you.

Just a thought to help you out.

BTW happy valentines day

Originally Posted by SlowSVT95

I'm not naming names, but the place I ordered my billet grilles from just f'd me hard. I ordered upper/lower stull grilles not even a month ago. When I got them, I checked them out and they were fine...the day of my accident I was supposed to get them installed, but I didn't. The box and the invoice even said it was what I ordered, and it was for a Lightning.... so I assumed they were. So I drop them off at the body shop today and we notice the damn upper isn't even for a Lightning. I call the place I ordered them from and the guy was totally rude to me and said he will not refund my money because it's past 14 days. I argued on the phone with this guy for a good 20min and he kept trying to tell me that IS the right grille... I'm like no it's NOT, we held the damn thing up to the front of the truck and it's clearly NOT. So he's like read me the part number on the box. I read it to him. Sure enough, it's for an expedition. So then he has the ***** to say to me, "Well I can assure you that IS the right grille for your truck, it must've just been mis-boxed." WTF!!! Mis-boxed my f'king azz!!! Mis-boxed or not, they f'ked up... and all he can say to me is, "well I really don't know what to tell you." He wouldn't even offer me an exhange either... he said I can ship that one back for something like a 'partial exchange.'.. meaning I can get something to replace that, but not for the full amount. I understand the return policy they have with the 14 days, but come on... 6 days or so past that and you can't help me out???
I ended up just having the body shop get me a new upper from the place they deal with.
So I got screwed out of my money for my grille, then on top of that my insurance company is screwing me... now I have to pay almost double my deductible out of my pocket. I can't win! Maybe one of these days something will go right for me for once.