Volant air intake system
#1
Volant air intake system
As this has come up on this board a few times I figured I'd pass on my experience with Volant. I called them on 4/14 to ask a couple of questions and check stock. They had them in stock but do not sell direct so they gave me a number to a local dealer.
I immediately hung up, called the dealer and ordered the unit. A few days later the dealer called and said that they didn't have it and it would be 4/24 to get it. On 4/25 I called to check and the new delivery date was 5/5. I called 4/28 and they said they'd be available on 4/30. Re-called 4/30 and they were in stock.
Called the dealer again on 5/6 when I still hadn't received it. I'm 1-2 days shipping from Volant and it was a drop-ship to save time. They promised the dealer it would go out 5/6 (Tuesday). I called again this morning to Volant and the box is still sitting there. I called the dealer and said it had to be next-day air to me for Friday delivery or I would not take it. They called Volant and they said it couldn't ship until Friday. I cancelled the order.
Volant has the lowest customer service I've ever seen in the aftermarket. I spend $15K-$20K per year on aftermarket parts building cars and I've never run across a more un-caring manufacturer. Just wanted to let a few know as there were a couple of you guys interested in this system.
Jody
I immediately hung up, called the dealer and ordered the unit. A few days later the dealer called and said that they didn't have it and it would be 4/24 to get it. On 4/25 I called to check and the new delivery date was 5/5. I called 4/28 and they said they'd be available on 4/30. Re-called 4/30 and they were in stock.
Called the dealer again on 5/6 when I still hadn't received it. I'm 1-2 days shipping from Volant and it was a drop-ship to save time. They promised the dealer it would go out 5/6 (Tuesday). I called again this morning to Volant and the box is still sitting there. I called the dealer and said it had to be next-day air to me for Friday delivery or I would not take it. They called Volant and they said it couldn't ship until Friday. I cancelled the order.
Volant has the lowest customer service I've ever seen in the aftermarket. I spend $15K-$20K per year on aftermarket parts building cars and I've never run across a more un-caring manufacturer. Just wanted to let a few know as there were a couple of you guys interested in this system.
Jody
#2
that's a shame. I'd love to see the box they have out now since the redesign last october/november time frame....
i'll agree though. I tried to get information on the "new" unit back last year and they don't know their a$$ from a hole in the ground when it comes to a)knowing their own product b)knowing about the vehicles they sell them for and c)giving a damn about the people they are selling to.
i'll agree though. I tried to get information on the "new" unit back last year and they don't know their a$$ from a hole in the ground when it comes to a)knowing their own product b)knowing about the vehicles they sell them for and c)giving a damn about the people they are selling to.
#4
#7
Trending Topics
#9
Tim,
All I did was sign up with Homestead to make my own website. I don't know anything about cookies. I just uploaded pics and typed in some text! So Homestead may have this built into their sites.
I just reset the setting which lowered the cookies. I don't sell anything so can I just shut them off? My site counter probably needs it though.
Thanks again.
Jody
All I did was sign up with Homestead to make my own website. I don't know anything about cookies. I just uploaded pics and typed in some text! So Homestead may have this built into their sites.
I just reset the setting which lowered the cookies. I don't sell anything so can I just shut them off? My site counter probably needs it though.
Thanks again.
Jody
Last edited by camcojb; 05-09-2003 at 11:03 AM.