7 months and counting...
Just to point out one small fact, Mike does more than just write custom tunes for people who request them over the internet. Because he is so respected, I'm sure he does a lot of live tuning (which takes a lot of time) and, as you can see, he has a thriving business that has to take a good deal of hands-on attention to keep running smoothly.
I'm not trying to make excuses here and I agree, he COULD be more "upfront" about the wait times, but I suspect it is what it is for those other reasons.
Nothing I'm saying here is meant to detract from AZ Mr. Bill's thoughtful post.
- Jack
I'm not trying to make excuses here and I agree, he COULD be more "upfront" about the wait times, but I suspect it is what it is for those other reasons.
Nothing I'm saying here is meant to detract from AZ Mr. Bill's thoughtful post.
- Jack
Unless he tunes for paint color and air freshener scent, how could he not have base files to go off of for tuning particular set ups? I mean if he tunes for so many people he has to have seen similar set ups, at least you would think. Of course his magic might depend on the relation of the earth to the sun at a certain part of the day as well...
I guess thats one advantage to owning a diesel. The longest I've waited was 1 week, and the shortest I've waited was about 2mins.
I guess thats one advantage to owning a diesel. The longest I've waited was 1 week, and the shortest I've waited was about 2mins.
Back in 2007 when I bought my first truck I heard the name mike t over and over about how great his tunes are. I also recall people complaining about the wait times for their custom tunes. Here we are three years later and things have not improved, actually they have gotten worse.. I recall folks also complaining about his fan switches going bad..
Look I do not know the man or have done business with him but because of this type of feedback about his customer service, I will never consider doing business with him period..
Chipper take your money and run..There are other tuners that can meet you needs without the inconvenience you are going through...
Look I do not know the man or have done business with him but because of this type of feedback about his customer service, I will never consider doing business with him period..
Chipper take your money and run..There are other tuners that can meet you needs without the inconvenience you are going through...
wow chipper... the salesman saw you coming from miles away
lol you have a gift of patients b/c there is NO WAY in a freezing day in hell I would wait even close to that! I thought the wait from feb 1st to feb 26th for my edge to gryphon upgrade and 2 custom tunes were going to kill me!!!
lol you have a gift of patients b/c there is NO WAY in a freezing day in hell I would wait even close to that! I thought the wait from feb 1st to feb 26th for my edge to gryphon upgrade and 2 custom tunes were going to kill me!!!
Sorry for the late update fellas. As of June 11th I FINALLY received my custom tunes. Now I gotta get on the ball and install my e-fans and pulley before I can download the tunes.
Not a flame so please don't take it as one.
I don't know how long you have had he pullies and fans, but if you had a 7 month wait, you should have had them on already !
However, like others have stated, the tunes can be installed now, no need to wait until you put the other goodies on. PUT THEM IN !!!
I don't know how long you have had he pullies and fans, but if you had a 7 month wait, you should have had them on already !
However, like others have stated, the tunes can be installed now, no need to wait until you put the other goodies on. PUT THEM IN !!!

.
If it will make y'all feel any better, I could make up something nasty to say about Mike.
Anyway...Chris,
While I'll be the first to admit that for some strange reason your truck has had issues with our tunes, it's not like you have been waiting with no response for a year. I think that's a bit unfair.
As to your tunes, on 2/21 I had e-mailed you about an issue I'd found with calibration files. The files were rebuilt, placed on the server, and have been available for download since then. I did check the download logs and do not see where you've downloaded anything since 2/14, so at this point I can only assume that you did not receive your notification. I guess posting in the forum may have been a better way to notify you but with everything going on the last few months, I just haven't been able to get on the forums.
We now return you back to your regularly scheduled rant.

Take care.
Not a flame so please don't take it as one.
I don't know how long you have had he pullies and fans, but if you had a 7 month wait, you should have had them on already !
However, like others have stated, the tunes can be installed now, no need to wait until you put the other goodies on. PUT THEM IN !!!
I don't know how long you have had he pullies and fans, but if you had a 7 month wait, you should have had them on already !
However, like others have stated, the tunes can be installed now, no need to wait until you put the other goodies on. PUT THEM IN !!!
Thanks to everyone on the info about the tunes though. I had no idea I could install them now. I thought I had to have all the mods done before the tunes because I thought that's what he built the tunes around. Good deal!!!! I'll do it now!



