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Anyone hear from VMP recently?

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Old Nov 28, 2008 | 01:10 AM
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  #31  
azmidget91's Avatar
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From: Maricopa, AZ
Originally Posted by wxscpo
So you having any better luck getting a response from Justin? I emailed him back on Oct 14th, got a response the very same day from him asking about my tire size and gears in my truck. I responded right back and since then I have heard nothing from him. Not sure what's going on with him (I know he's probably pretty busy) but even after sending the info he requested, still nothing. Guess I'm gonna have to break down and try to find a time to give him a call which isn't easy with the time difference and my work schedule. I guess when you have two working people both with demanding work schedules someone's got to take a time out, why not the customer.


on october 31st he replied to my new email, that was not a response to his old one saying "hi, i will take a look" havnt heard back yet.....my email doesnt go back far enough to the original time i asked him to look at it or the other times....
 
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Old Nov 28, 2008 | 02:59 PM
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From: HI
Originally Posted by azmidget91
on october 31st he replied to my new email, that was not a response to his old one saying "hi, i will take a look" havnt heard back yet.....my email doesnt go back far enough to the original time i asked him to look at it or the other times....
I'm gonna try giving him a call on Monday.
 
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Old Nov 29, 2008 | 12:30 AM
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From: Maricopa, AZ
Originally Posted by wxscpo
I'm gonna try giving him a call on Monday.
i wish you better luck then me........
 
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Old Dec 1, 2008 | 11:15 AM
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From: HI
Originally Posted by azmidget91
i wish you better luck then me........
Well no luck for me, VMP doesn't have phone hours on Mondays.
 
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Old Dec 1, 2008 | 10:25 PM
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Hi, i just moved into my new house this weekend, hopefully dsl will be on tomorrow and i can get my VOIP phone working, also catching up on emails.
 
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Old Dec 2, 2008 | 11:08 AM
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From: HI
Originally Posted by Justin@VMP
Hi, i just moved into my new house this weekend, hopefully dsl will be on tomorrow and i can get my VOIP phone working, also catching up on emails.
Congrats on the new house, helps explain why you've been such a stranger lately. I am getting ready to move into a new house myself on Dec 26th so I understand. I just called and left you a voicemail regarding my order and having the tune readjusted for the TC issue. I had sent 3 or 4 emails in the past 1 to 1 1/2 months so hopefully you'll get to those soon. I'll give it a couple of days and check back with you.

Order ID - 2941

Just trying to get the tunes (87 & 92 performance) readjusted for the TC issue, just don't like the way the truck is bogging down.
 
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Old Dec 3, 2008 | 10:48 AM
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From: Maricopa, AZ
just got my new tune last night, and seems to be running better thanks vmp
 
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Old Dec 4, 2008 | 04:09 AM
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From: HI
Originally Posted by azmidget91
just got my new tune last night, and seems to be running better thanks vmp
Hopefully that means mine aren't too far behind.
 
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Old Dec 8, 2008 | 11:38 AM
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I think i sent some emails to you, but I really have no way to know without a real name.
 
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Old Dec 9, 2008 | 02:58 AM
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  #40  
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From: HI
Originally Posted by Justin@VMP
I think i sent some emails to you, but I really have no way to know without a real name.
Justin, I got the new tunes and plugged in the new 92 performance tune. Really liking the changes you made. I do have a question though. Did you simply change the speed at which the TC locks up? Thanks (I actually emailed you last Friday and asked this same question).
 
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Old Dec 9, 2008 | 03:00 AM
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From: Maricopa, AZ
Originally Posted by wxscpo
Justin, I got the new tunes and plugged in the new 92 performance tune. Really liking the changes you made. I do have a question though. Did you simply change the speed at which the TC locks up? Thanks (I actually emailed you last Friday and asked this same question).
post your order number so he knows who you are
 
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Old Dec 9, 2008 | 03:20 AM
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Good to see that things are straightening out. Justin does great work.

even tho i no longer have a vmp tune, i still recommend him!
 
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Old Dec 10, 2008 | 01:23 AM
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From: HI
Originally Posted by azmidget91
post your order number so he knows who you are
He actually answered my email. Just changed the speed at which the torque converter locks, which is what I thought. I do like the feel of the new tune though.
 
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Old Dec 10, 2008 | 01:37 AM
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From: Sin City
Originally Posted by wxscpo
He actually answered my email. Just changed the speed at which the torque converter locks, which is what I thought. I do like the feel of the new tune though.
Yeah...my new adjusted one is very solid.
 
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