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Old Apr 12, 2004 | 04:07 PM
  #16  
jamzwayne's Avatar
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From: Your moms house
Yellow,

Did you check out that link I posted earlier?

Did it help out any?
 
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Old Apr 12, 2004 | 06:09 PM
  #17  
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From: Minnesota
Yellow,

Did you check out that link I posted earlier?
Yes, I saw that. Thank you for your help. I found that site a few days ago and I have also been in touch with the Minnesota Attorney General's office - Mike Hatch - and they are aware of this a little and have walked me through what needs to be done so things are done properly.


Here's a question for anyone, though: (This is from Attorney General's Office)

Situations When Refunds or Replacements Are Not Given

Be aware that the manufacturer does not have to make a refund or replace the vehicle if:

The problem does not substantially impair the use or market value of the vehicle; or,

The problem is the result of abuse, neglect or unauthorized modifications or alterations of the vehicle.

Refund and Replacement Eligibility
Would my mod with the Borla exhaust fall under this catagory? I would hope that is a simple mod and they couldn't throw that in my face and say no...

Or does the mod have to be related to the problem/concern for Repurchase?
 
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Old Apr 12, 2004 | 06:55 PM
  #18  
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tsc
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From: S.W. Ontario (Canada)
Yellow,
I'm no lawyer, but, I don't see a problem with the exhaust mod. That's like saying some guy blew a head gasket, but Ford won't replace it because he put on vent visors.
Good luck, and hoping the best for ya...
 
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Old Apr 12, 2004 | 07:03 PM
  #19  
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From: Better Call Sam ..Inside Joke
My Friend i would say : enough is enough ,and tell your dealer / ford rep That u demand a total new rear end no piddling around trying to fix it anylonger or that you will Paint something on all sides that the People in your county will sure to see (LEMON)
 
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Old Apr 12, 2004 | 07:07 PM
  #20  
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From: Lillington, NC
Yellow, there is some law which for the life of me I can't remember the name, which says that an aftermarket item such as our Borla's can not void your warranty. Basically, the jist behind this law is that the manufacturer CANNOT prove that one thing i.e. your Borla or grille is the cause of your problem.

Don't let them pull that crap.

I'll see if I can find the name of that law. Maybe someone on the forum beat me to the punch if they know it off the top of their heads.


 
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Old Apr 12, 2004 | 07:53 PM
  #21  
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From: Dayton, Maryland
Hey Yellow,

Your level of restraint is commendable. I wish you luck with this ongoing problem.

In your shoes, I would have gone mental by now......

You deserve a proper solution.
 
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Old Apr 12, 2004 | 07:57 PM
  #22  
YellowFX4SCrew's Avatar
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From: Minnesota
Thanx, Clem.

I think mental is in the cards if this doesn't get resolved this go around. I also plan on calling the Attorney General to see what I can do about the fuel economy on the truck with regards to the Lemon Law as well.

I took a trip this weekend. Cruise was on 70 most of the way with the exception of a little town here and there.

24.475 gal - $42.07 - 320.4 mi = "A Small Fortune"

(13.09 mpg)

 
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Old Apr 12, 2004 | 08:33 PM
  #23  
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13.09 MPG?? What's wrong with that? That'll get better once the rear end loosens up more...

A lot Better than 7!!
 
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Old Apr 12, 2004 | 08:59 PM
  #24  
YellowFX4SCrew's Avatar
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From: Minnesota
13.09 MPG?? What's wrong with that? That'll get better once the rear end loosens up more...
Bhibbs; keep in mind that is HIGHWAY miles. The 7 I get every now and then is city. I still get 7-10 city. If Ford is saying I get 20 Highway, then if I don't get atleast 17 there is something wrong (with that).

Also, folks are getting much better than that here without having to let the rearend loosen up more. I can't keep waiting for the rearend to loosen up considering they have fixed it 2wice and it is going in again on Wednesday for the rearend being bad.
 

Last edited by YellowFX4SCrew; Apr 12, 2004 at 09:01 PM.
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Old Apr 13, 2004 | 12:50 AM
  #25  
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From: KC
[QUOTE]Be aware that the manufacturer does not have to make a refund or replace the vehicle if:

The problem does not substantially impair the use or market value of the vehicle; or,
---
I think your gas mileage and repair history substanrially impair the use, especially with current and sustained high gas prices nation wide as well as potential resale value of the vehicle.


The problem is the result of abuse, neglect or unauthorized modifications or alterations of the vehicle.
---
Doubt they can prove any abuse or neglect on your end, and really doubt the exhaust would be considered an unauthorized attrubuting modification.

Just my 2 cents yellow, good luck and give em' hell
 
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Old Apr 20, 2004 | 07:02 PM
  #26  
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From: Minnesota
Well, got the truck back from the dealer today.

"There is nothing wrong with your truck. The howl is normal and is a characteristic of the trucks". I asked "Even though you admittedly put the ring and pinions in wrong (which, by the way started the howl) you say it's still normal?" They said "Yes, we did put them in wrong the first time and then fixed them."

The howl didn't start until after they messed up and now there is nothing that can be done right now. They said there might be a fix later in the years but nothing right now.

What the (&%!!!



Screwbuilder - is this a characteristic of the trucks?

ANYBODY????
 
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Old Apr 20, 2004 | 07:18 PM
  #27  
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From: Oceanside, CA
I hate to hear of your troubles and I can empathize with your frustration. Seems pretty simple to me looking at it from the outside in. You as a consumer are either an advocate/reference for the dealer you are having issues with or an enemy. I really don't tolerate much crap from vendors. You have a lot more power than you might think - and there are steps you can take to increase that power.

Negative advertiseing against the dealer is probably the most effective since it impacts their ability to sell product.

Picketing - don't laugh - if you were a prospective buyer and saw someone picketing the store would you be wary of doing business with them?

Better Business Bureau - register a complaint and negatively impact their rating.

Don't quit, and don't compromise!

Good luck and keep us posted!
Tim
 
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Old Apr 20, 2004 | 07:54 PM
  #28  
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From: Indy
Yellow

My truck is one of the 1st supercrews which was released. I don't have the rearend howl. Feel free to have Ford or your Attorney to call me as I am more than willing to state the facts about my truck under oath.

my email is fwnichols@insightbb.com email me and I will help you where I can. I don't by the bs that every truck makes that noise.

freddy

 
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Old Apr 20, 2004 | 11:15 PM
  #29  
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From: Minnesota
Thanx Freddy,

I will keep that in mind...
 
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Old Apr 20, 2004 | 11:38 PM
  #30  
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From: Indianapolis
I don't know if it is normal or a characteristic of the truck, but I have the rearend howl. I have it from 50-55 mph and again at 80. I have had no rearend work done on my truck.
 
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