To Those That Have New Radiators
Senior Member
Joined: Apr 2001
Posts: 111
Likes: 0
From: Syracuse, NY USA
Just notified yesterday that mine is on order. No hassle. No measurement. They took my word on it and said they'd call me when it came in.
Courtesy Ford
www.courtesyfordcny.com
Good luck everyone!
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bIGGINS
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My New Ride->>
2001 F-150XLT 4X4 Sport SuperCab
Styleside, Short Bed, Black on Black, 4R70W, 5.4L, 3.55reg, 17in Rubber, OEM Snapless Tonneau Cover, Harley Bedliner
Add On's
Sony CDX-M770 Head Unit, (2) JLAudio 8W6's, RF Punch 150 amp, HL Blackouts, DashMiser Plus II Strobe Light (fireman)
My Last Ride->>
1999 F-150XLT 4X4 Reg Cab
Styleside, Long Bed, Amazon Green, 4R70W, 4.2L V6, 3.55reg, 16in Bridgestone Duelers, OEM Snapless Tonneau Cover
Courtesy Ford
www.courtesyfordcny.com
Good luck everyone!
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bIGGINS
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
My New Ride->>
2001 F-150XLT 4X4 Sport SuperCab
Styleside, Short Bed, Black on Black, 4R70W, 5.4L, 3.55reg, 17in Rubber, OEM Snapless Tonneau Cover, Harley Bedliner
Add On's
Sony CDX-M770 Head Unit, (2) JLAudio 8W6's, RF Punch 150 amp, HL Blackouts, DashMiser Plus II Strobe Light (fireman)
My Last Ride->>
1999 F-150XLT 4X4 Reg Cab
Styleside, Long Bed, Amazon Green, 4R70W, 4.2L V6, 3.55reg, 16in Bridgestone Duelers, OEM Snapless Tonneau Cover
Member
Joined: May 2001
Posts: 17
Likes: 0
From: Vermont
<font face="Verdana, Arial" size="2">Originally posted by evo:
My radiator is on order. It took a week for them to make a decision. I'm glad they made the correct one. Heritage Ford, South Burlington,Vermont 05403.</font>
My radiator is on order. It took a week for them to make a decision. I'm glad they made the correct one. Heritage Ford, South Burlington,Vermont 05403.</font>
Congrats on your success with Heritage. My dealer (in central Vermont, who will remain nameless for the moment) maintains that I have the correct radiator. I'm going to have heritage check it out - any advice on how to approach them?
Thanks...
Registered User
Joined: Aug 2000
Posts: 130
Likes: 0
From: Syracuse, NY
Mine is being installed today. It took a few days for the service manager to iron things out with the regional field Engineer, but I'm getting what I paid for.
Sam Dell Ford, Rt. 31 Clay, NY
Service Manager - Jeff Dack
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'01 F-150 SuperCrew XLT
Oxford White/Arizona Beige
4x4 5.4L Triton V8
Slider Rear Window
Keyless Remote
Cab Steps
Trailer Tow Group
Bed Extender
Drop in Bed Liner
Downey SST Tonneau Cover
Future Add ons:
Bug Deflector (Christmas Present)
Husky Liner Floor Mats
http://hometown.aol.com/tspern/F150SuperCrewpage1.html
Sam Dell Ford, Rt. 31 Clay, NY
Service Manager - Jeff Dack
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'01 F-150 SuperCrew XLT
Oxford White/Arizona Beige
4x4 5.4L Triton V8
Slider Rear Window
Keyless Remote
Cab Steps
Trailer Tow Group
Bed Extender
Drop in Bed Liner
Downey SST Tonneau Cover
Future Add ons:
Bug Deflector (Christmas Present)
Husky Liner Floor Mats
http://hometown.aol.com/tspern/F150SuperCrewpage1.html
T21, the reason it took your service manager time to iron it out with the regional engineer (aka Field Service Engineer) is because he (the FSE) is an idiot!
The guys name is Richard Whitworth, and he's based right in Syracuse. This is the guy who told me the reason that my truck didn't get the 2.02" rad is because there was an engineering change made during the course of the model year and Ford's engineers felt that it wasn't necessary.
So I then asked why the 2001's were still coming with a larger radiator and he gave me the same engineering change excuse. I then asked him why my truck was special not needing the larger radiators, but earlier and later models with the same configuration did. I wanted to know why mine was so special. His response was that he didn't design the truck, and if it came off the line that way then it didn't need it. I'm not one to resort to name calling, but that dude was clearly an idiot!
Funny, now on my new 3 day old 01 I still got the wrong radiator, but when I mentioned it to the dealer service manager I got the "oh there's been some reports of that happening lately" followed by "we'll have it Monday for you".
I suppose I could demand a new truck, but why would I want to? A rad is not a big deal to replace, and I kinda like my configuration. Plus my 5.4 is running smooth as silk with good power and great mpg. I think I'll give them a chance to make it right.
BTW... Anyone know exactly what is required to swap the radiators? How much is going to be disassembled? Thanks.
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My New Baby: 2001 F-150 XLT Sport. Super Cab, Styleside, Bright Red, Dark Graphite Int., 4x4, 5.4L, 3.55, Sport pkg (LT265/70R17SL), Class III Towing pkg with Heavy Duty Cooling pkg, 4 wheel disk ABS, Overhead Console, Factory In-Dash CD, Remote Keyless Entry.
Future Mods: Running Boards, Superchip, Air Force 1, Cabin Air Filtration, Ventvisors, Ford Bug Deflector, Spray-in Bedliner, and Retrax.
2000 Polaris Sportsman 500, Camo Green, 4x4, 499cc 4-stroke, independent suspension, shaft drive, 4 wheel disc brakes, etc.
The guys name is Richard Whitworth, and he's based right in Syracuse. This is the guy who told me the reason that my truck didn't get the 2.02" rad is because there was an engineering change made during the course of the model year and Ford's engineers felt that it wasn't necessary.
So I then asked why the 2001's were still coming with a larger radiator and he gave me the same engineering change excuse. I then asked him why my truck was special not needing the larger radiators, but earlier and later models with the same configuration did. I wanted to know why mine was so special. His response was that he didn't design the truck, and if it came off the line that way then it didn't need it. I'm not one to resort to name calling, but that dude was clearly an idiot!
Funny, now on my new 3 day old 01 I still got the wrong radiator, but when I mentioned it to the dealer service manager I got the "oh there's been some reports of that happening lately" followed by "we'll have it Monday for you".
I suppose I could demand a new truck, but why would I want to? A rad is not a big deal to replace, and I kinda like my configuration. Plus my 5.4 is running smooth as silk with good power and great mpg. I think I'll give them a chance to make it right.
BTW... Anyone know exactly what is required to swap the radiators? How much is going to be disassembled? Thanks.
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My New Baby: 2001 F-150 XLT Sport. Super Cab, Styleside, Bright Red, Dark Graphite Int., 4x4, 5.4L, 3.55, Sport pkg (LT265/70R17SL), Class III Towing pkg with Heavy Duty Cooling pkg, 4 wheel disk ABS, Overhead Console, Factory In-Dash CD, Remote Keyless Entry.
Future Mods: Running Boards, Superchip, Air Force 1, Cabin Air Filtration, Ventvisors, Ford Bug Deflector, Spray-in Bedliner, and Retrax.
2000 Polaris Sportsman 500, Camo Green, 4x4, 499cc 4-stroke, independent suspension, shaft drive, 4 wheel disc brakes, etc.
Senior Member
Joined: Apr 2000
Posts: 1,067
Likes: 5
From: NC
Hey VT screw, I just got back from vacation and guess what? Heritage ordered the wrong radiator and now there telling me that I have the right radiator. It's that supposingly upgraded 1.02. I'm going to pick my truck up tomorrow and tell them I'm not taking no for an answer. I'll let you (everyone) know how it turns out.
Senior Member
Joined: May 2001
Posts: 1,492
Likes: 0
From: Grand Rapids, MI USA
Got it resolved. Have an appointment to get the 1.42" installed tomorrow morning at 8am from Greenway Ford in Orlando, FL. The service department wouldn't do anything for me, but my salesman and the customer relations manager worked everything out for me. Glad it got resolved.
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2001 F150 SuperCrew King Ranch Edition
Charcoal Blue/Arizona Beige
5.4L V8
3.55 LS
Power Moonroof
Class III Towing Group
King Ranch Package
-Lighted Cab Steps
-Sliding Rear Window
-Premium Sound w/ 6-disc changer
-Fog Lamps
-King Ranch Wheels 17x7.5
-King Ranch Leather Quad Captain's Chairs w/ front heated seats
2001 Lightning Taillights
Clear Corner Lenses
Leer 100R Cap
Visteon Mach MP3 w/ factory 6-disc changer
Soundstream Reference Class A 10.0 1000W amp
(4) Cerwin Vega "Vega" 124's
K&N Air Filter
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2001 F150 SuperCrew King Ranch Edition
Charcoal Blue/Arizona Beige
5.4L V8
3.55 LS
Power Moonroof
Class III Towing Group
King Ranch Package
-Lighted Cab Steps
-Sliding Rear Window
-Premium Sound w/ 6-disc changer
-Fog Lamps
-King Ranch Wheels 17x7.5
-King Ranch Leather Quad Captain's Chairs w/ front heated seats
2001 Lightning Taillights
Clear Corner Lenses
Leer 100R Cap
Visteon Mach MP3 w/ factory 6-disc changer
Soundstream Reference Class A 10.0 1000W amp
(4) Cerwin Vega "Vega" 124's
K&N Air Filter
Member
Joined: May 2001
Posts: 40
Likes: 0
From: baton rouge, la
JUST WANTED TO SAY THANKS TO ALL THE
MEMBERS FOR ALL THE INFO ON THE RADIATOR
SITUATION. NEW RADIATOR WAS INSTALLED TO-
DAY. DEALERSHIP WAS VERY HELPFUL WITH
THIS RADIATOR ORDEAL, NO PROBLEMS AT
ALL. ONE WEEK FROM COMPLAINT TO
INSTALLATION. !!!!!!!!!
TONKA01
2001 F-150 SUPERCREW XLT
4X4 TRUE OFFROAD PACKAGE
5.4L/3.55LS FACTORY RUNNING
BOARDS, SPORTSMASTER HINGED
TONNEAU COVER. DEEP WEDGEWOOD
BLUE / ARIZONA BEIGE ACCENT !
MEMBERS FOR ALL THE INFO ON THE RADIATOR
SITUATION. NEW RADIATOR WAS INSTALLED TO-
DAY. DEALERSHIP WAS VERY HELPFUL WITH
THIS RADIATOR ORDEAL, NO PROBLEMS AT
ALL. ONE WEEK FROM COMPLAINT TO
INSTALLATION. !!!!!!!!!
TONKA01
2001 F-150 SUPERCREW XLT
4X4 TRUE OFFROAD PACKAGE
5.4L/3.55LS FACTORY RUNNING
BOARDS, SPORTSMASTER HINGED
TONNEAU COVER. DEEP WEDGEWOOD
BLUE / ARIZONA BEIGE ACCENT !
Senior Member
Joined: Jun 2001
Posts: 291
Likes: 0
tonka01,
It sounds like you had a fairly painless experience with your radiator exchange. I too am in the Baton Rouge area, and I would like to have my incorrect radiator replaced. I have been in "negotiations" with a local dealer who is not exactly being uncooperative, but they are definitely taking quite a while to "look into the matter." Would you mind sharing the name of the dealership and their personnel who helped you? It would be greatly appreciated by me, and probably others.
Thanks,
SM
It sounds like you had a fairly painless experience with your radiator exchange. I too am in the Baton Rouge area, and I would like to have my incorrect radiator replaced. I have been in "negotiations" with a local dealer who is not exactly being uncooperative, but they are definitely taking quite a while to "look into the matter." Would you mind sharing the name of the dealership and their personnel who helped you? It would be greatly appreciated by me, and probably others.
Thanks,
SM