Except for the word "retarded".

 

Would you prefer if he used the term, 8lb water head?

 

"Retarded customer" was faster to type than "the customer with the 8lb water head".

 

 

I'm sorry, I'm not trying to be a bitch, but the word "retarded" bothers me. There may be members on here that have a brain damaged child, sibling, etc. and to me that word offends.

 

wake up call, its not monday anymore

 

Still monday here for 31 more minutes!!

 

Peri **** Cranial Stenosis.
PACS for short (pronounced 'packs')


peri-around
****-duh
Cranial-head
stenosis-blockage

A blockage of the anus with the head.

Sadly over half of society has this unfortunate disorder, the only treatment that is proven to work is total societal isolation.

 

Here's something else I hate.....when the person on the other line wants to make small talk.

I honestly don't have any interest in what you have to say. I'll ask you a question, you answer...I'll ask you to do something, please do it. If you do like I ask, and don't act like a moron, I'll have you off the phone with my rude *** and back to work....if you act like a chimp with a calculator, I'll waste your day one way or another.

 

Go Jamz go.... gett'm!

 

Thanks Mag, that one got my boss from two offices over to come and tell me to keep it down. God, I needed that laugh. I have one of those sitting one cubicle over.

 

I know what you mean, my aunt use to be real sensitive about it too.

I personally find 8lb water head more offensive, however funny at the same time.
I am sure there are plenty who have children, friends, or family that suffer from water on the brain and mental retardation is a direct and guarnteed side efect from having water on the brain. I have a cousin who was born with water on her brain. Mentally she will never be older than about 7 years old becasue of it, she is now 23.

Still refering to a presumably normal person as an 8lb water head or retarded is funny. If the person actually has one or both of the conditions then it would be in poor taste to continue to insult them by using it derogatorily to or about them.

 

Ya ya ya, I'm sure you get some idiots, but it goes both ways sometimes.

Here's my story for you.

On one of the new computers I've bought in the past (October of 2000), the modem crapped out on me after 6 weeks. I call Customer Support, and get the "For so and so, push 1, for blah blah blah, push 2 and so on...

So after endless option selecting, I finally get Super Tech Wench-a-rama.

Her - Thanks for calling HP, how can I help you?

Me - I bought this computer 6 weeks ago, and the modem shot craps on me. I would like you to send me a new one.

Her - Ok, I can help you with that, but first I would like you to do a few things to make sure it's the modem.

Me - Um, ok, but I'm positive it's the modem.

Fast forward 45 minutes later...

Her - Sir, are you sure that you've followed my steps correctly?

Me - Yes ma'am.

Her - Okay, could you shut down the computer, and unplug it for 30 seconds this time, and we'll make sure that the computer completely reboots itself. This time, I would also like you to unplug the cord from the computer itself as well as remove the plug from the wall socket.

Me - Okay, but this is the last time. I'm telling you that the modem is shot.

Her (After the computer has re-booted) Okay, can you connect to the internet now?

Me - Um... no...It's still giving me the same message. That's why I think the modem is shot.

Her - Ok, the very last thing we need to do is re-format the hard drive.

Me - What the hell for???

Her - Sir, it's part of the requirements to be sure that the problem can't be resolved over the phone.

Me - My daughter has her EPGY classes all loaded on this hard drive. It will take me hours to reload it all. Are you sure we have to do that?

Her - I'm sorry sir. We have to do it.

So she walks me through completely reformatting my hard drive, and after another 40 or so minutes to do that....

Her - Okay, please try to connect to the internet.

Me - It's giving me that same error message.

Her - Okay. It seems that your modem isn't working.

Me - I believe I said that 2 hours ago. Are you going to send me the modem now?

Her - What I need to do is send you a shipping carton, and you will have to send the computer back. It should take about 10 - 14 days total.

Me - I hate you.

So I hung up, and called the store that I purchased it from (Sam's Club). They had a 30 day return policy for electronics at that time. I asked for the manager, and explained the whole shootin match. She told me to bring it back, and she would go ahead and refund my money if I wanted it. I thanked her, took it back, and bought a Dell.

 

I know exactly what your saying. I have to walk through the entire call center in the afternoon on my way out. I swear this place will hire ANYONE to work residential tech support.

If I were a cust and had to talk to some of these dolts, I'd ask to be transferred to a tech support agent in India or something. They may not know Engerish very well, but they might know a little bit about what they are doing.

Man, I have some horror stories.

 

Is it Friday yet? I so don't want to be here.