Edge CS faulty part
Thread Starter
|
Member
Joined: Dec 2010
Posts: 40
Likes: 0
From: Oklahoma City (405)
Edge CS faulty part
I scrolled, searched, searched with quotes and found nothing, so I started this thread.
I noticed the light on the CS flashing, and then went out. It got extremely hot to the touch. After the truck had sat and cooled I got the programmer to light up enough that I could program the truck back to stock. I called edge and they told me that they were aware of the problem and they were just waiting for them to come back in. They agreed to replace the faulty part for free and overnight the programmer back, which they did because it was still within the one year warranty.
I am wondering if anyone else has had this problem. From what I understand Edge doesn't know which programmer got the defective part? What about the guy who has the problem 13 months after the sale? With the programmer getting this hot could it damage the PCM?
I noticed the light on the CS flashing, and then went out. It got extremely hot to the touch. After the truck had sat and cooled I got the programmer to light up enough that I could program the truck back to stock. I called edge and they told me that they were aware of the problem and they were just waiting for them to come back in. They agreed to replace the faulty part for free and overnight the programmer back, which they did because it was still within the one year warranty.
I am wondering if anyone else has had this problem. From what I understand Edge doesn't know which programmer got the defective part? What about the guy who has the problem 13 months after the sale? With the programmer getting this hot could it damage the PCM?
Last edited by 405; Aug 19, 2011 at 08:40 PM. Reason: spell check
Global Moderator &
Senior Member
Senior Member
Joined: Aug 2007
Posts: 7,890
Likes: 61
From: Among javelinas and scorpions in Zoniestan
I scrolled, searched, searched with quotes and found nothing, so I started this thread.
I noticed the light on the CS flashing, and then went out. It got extremely hot to the touch. After the truck had sat and cooled I got the programmer to light up enough that I could program the truck back to stock. I called edge and they told me that they were aware of the problem and they were just waiting for them to come back in. They agreed to replace the faulty part for free and overnight the programmer back, which they did because it was still within the one year warranty.
I am wondering if anyone else has had this problem. From what I understand Edge doesn't know which programmer got the defective part? What about the guy who has the problem 13 months after the sale? With the programmer getting this hot could it damage the PCM?
I noticed the light on the CS flashing, and then went out. It got extremely hot to the touch. After the truck had sat and cooled I got the programmer to light up enough that I could program the truck back to stock. I called edge and they told me that they were aware of the problem and they were just waiting for them to come back in. They agreed to replace the faulty part for free and overnight the programmer back, which they did because it was still within the one year warranty.
I am wondering if anyone else has had this problem. From what I understand Edge doesn't know which programmer got the defective part? What about the guy who has the problem 13 months after the sale? With the programmer getting this hot could it damage the PCM?
It WILL NOT damage your PCM. The device is just a monitor once you've programmed the PCM. It "sends" nothing to the PCM in that state. The only way you might damage your PCM's code is by:
1. Trying to program the PCM with a faulty battery.
2. Unplugging the programmer DURING the programming session - yes, people HAVE done this.
3. Trying to start the truck DURING the programming session - yes, people have done this.
4. Trying to program the PCM with a malfunctioning unit. Here, YOU could be effected, since you programmed it back to stock when it was malfunctioning. But, you were successful! Regardless, they can provide code to restore the stock tune in your PCM if this had happened. If it's YOUR fault, you pay for it. If it's their fault (a bad unit), they do it free.
I've NEVER heard of a malfunctioning programmer "cooking" a PCM. But, PCMs CAN fail on their own too, so, there's always a bit of "chance" involved. 2. Unplugging the programmer DURING the programming session - yes, people HAVE done this.
3. Trying to start the truck DURING the programming session - yes, people have done this.
4. Trying to program the PCM with a malfunctioning unit. Here, YOU could be effected, since you programmed it back to stock when it was malfunctioning. But, you were successful! Regardless, they can provide code to restore the stock tune in your PCM if this had happened. If it's YOUR fault, you pay for it. If it's their fault (a bad unit), they do it free.
Personally, I do not change the tunes in my PCM any more than I have to.
- Jack