So I have had my X3 from vmp for a while now- i was finally able to datalog and email them to him last weekend. So for those of you who hav done remote tuning with Justin, how log did it take to get your tunes once he got your datalogs?

 

"how [B]long did it take?

 

I think it took 3 business days for mine, not bad considering other tuners. Had a small issue with CEL's and he sent me an updated tune the next day.

 

I've been waiting on a tune for 3 weeks, give or take. Don't know if that's normal or not.

 

Justin pissed me off with his customer service, or lack there of. Went with 5 star tuning with a new x cal3. Had my tunes written, installed on the new x cal and shipped the next day. Datalogs were sent back within a day. THAT'S customer service. They will be doing all my tuning from here on out. i made a post a few months back looking for a place because justin took so long to reply to my emails. Well the last one he actually did reply to took 5 months to reply.

 

Big Slick, did you ever get your tunes? I ordered mine a little over 2 weeks ago, and I'm trying to estimate how long my wait will be.

 

Not yet. I emailed him a week or so ago and have yet to hear back. I understand people get busy, but one of the reasons I went with VMP is because of reports that Troyer was taking months to get tunes out.

 

That bums me out. Turnaround time was the only reason I ordered from VMP also, and they're not all that much better than Troyer, from the sound of it.

 

Well I hope this helps: I got my tune today. Hopefully it won't be long for yours.