Sent out a few email to them and still no responses. Anybody know whats up. i kow the shop was closed wednsday night through sunday but i emailed beginning of last week and called 2-3 times a day monday to wednsday and again emailed and called twice today... do they not like me lol

 

They have one person responding to Emails. She tries to respond based on needs. General questions are low priority. Customer problems are the first things done. They are a busy bunch of people, and if anything, any of your questions can probably be answered here.

 

i placed an order and was able to get thru to them in a couple days. i bet with their business growing it's sometimes hard to manage. from the sounds of it, they seems to be pretty active on this forum. maybe you can ask/post something here?

 

i have its really one of those i'd like to hear it from them. No big deal just stayin patient and waiting for a response, maybe ill title an email, TRUCK F*ED DO TO GRYPHON TUNES.. lol i wouldnt do that though, maybe groove chick will see this thread and respond

 

I will make sure she does.
They are closed these dates(7/9/09-7/13/09) due to Bill being at a live tuning event. Corey is currently involved in updating their web site.
If you are really having issues goto www.powerhungryperformance.com get and call the emergency phone number!

 

no NO NO not having issues at all. lol dont even ahve there product yet hehe, ok on the website it said 7/13 they will be open again. but thats fine i've been sending email to corey, should i send them to bill?

 

They should be open tomorrow. Send emails to both of them. They do use filters on the incoming emails so it might be best to try and call? Some emails from certain sources don't make it to them.

 

I've had good luck reaching them by using thier website and pm'ing them from there.

 

I sent an a message via PM on their forum in May. At the time, they said that was the most effective way to get a response. I was ready to place an order that day. I still haven't recieved a response. I also sent another, plus an email to both of them at the start of this month, but haven't recieved a reply yet.

Last week I got a nice speeding ticket, and had to register for some classes this fall. I had the money set aside for the gryphon and tunes for months now, but I decided to use it for other things for the time being.

I'm kinda worried about the wait times for their tunes, if the wait time for a response is coming up on 3 months. I had my credit card number ready for them.

 

I'll be forty in less than two weeks -- I have enough gray hair, thank you!

PMs are turned back on -- and my folder is cleaned up -- on our forum. I moved current PMs to another folder, as Billy and I still haven't been able to sort through all of them to figure out which ones he addressed around the time I had surgery. Feel free to PM me.

 

If you have to call them call like the first couple minutes they open. I have done that twice and its the only time I can get them on the phone give it a try.

 

We currently have four phone lines, and sometimes, they're all going at once. What a blessing!

 

I shot an email sunday I was unaware they had a forum, guess I wasn't paying too great attention..