WILL YOU BE PHP's 500th CUSTOMER?

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Old Jan 2, 2009 | 12:58 AM
  #16  
yetti96's Avatar
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I wonder what effect this will have on potential buyers....wait to the approximate date Bill said or buy something cheap now to get an invoice, lol....hmm
 
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Old Jan 2, 2009 | 01:45 PM
  #17  
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From: Beautiful Winder, GA
Originally Posted by edgespeeder06
Just nevermind!
Actually, Jonathan, he was working on your tunes last night. I think he's going to try and finish them up on the airplane; if not, I'm sure he'll get 'em done tonight in the hotel.

I know it's hard to wait. I recently updated the website and added a bit more to the question: Why does it take so long to get custom tunes? This is what I wrote. I hope it explains things a bit.

Most other tuners sit at their desks and custom tune all day. Bill, PHP's calibration engineer, is also a computer engineer. Simply put, in addition to custom tuning, Bill also writes all of PHP's software, maintains our website and forum, and is subcontracted by another company to maintain its Ford calibrations. He really does do it all! If we could only clone him, our customers wouldn't have to wait so long for their custom tunes. We have found, though, that based on Bill's reputation, our customers are willing to wait patiently for Bill's expertise.

In addition, no two calibrations are identical. Even if two customers have identical modifications to their trucks, we consider other factors when writing custom files such as: At what altitude does the customer live? Does the customer tow anything, and if so, how much weight does he pull? Is the terrain flat or mountainous? What are the customer's driving habits?

If a customer has a modification that we haven't tuned for yet, we take time to research the specifications of that aftermarket product to achieve the best gains possible. Each set of files can take anywhere from a few to many hours depending on a customer's needs. In addition, there are more than 100 parameters that we take into consideration for each file, which is what sets our custom calibrations apart from “canned” tunes.


I'm sure that you'll find that it was worth the wait.

 
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Old Jan 2, 2009 | 04:12 PM
  #18  
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Wow congrats to yall, I really want to be #500 now though .

I will most likely be buying 1 near the time Bill has predicted, unless they are cheaper at the moment as well. But man it would be nice to get one for free! Great idea.
 

Last edited by Barrett; Jan 2, 2009 at 04:16 PM.
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Old Jan 3, 2009 | 12:07 AM
  #19  
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No rush I completely understand, i just lose my patiences, i'm sorry.
 
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Old Jan 12, 2009 | 07:32 PM
  #20  
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Just an update... we're less than 25 customers away from hitting the big 5-0-0!
 
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Old Jan 15, 2009 | 11:30 AM
  #21  
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As of this morning, we are fewer than 20 customers away from our 500th!
 
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Old Jan 15, 2009 | 11:43 AM
  #22  
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Originally Posted by Groovy Chick
As of this morning, we are fewer than 20 customers away from our 500th!
That's great Corey!! I have been pushing a few fence straddlers form across the www your way so hopefully you get there quicker. If everyone had the customer service you guys did the world would certainly be an awesome place.
 
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Old Jan 15, 2009 | 11:48 AM
  #23  
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I want to wait but darn it I don't....decisions, decisions....
 
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Old Jan 15, 2009 | 11:52 AM
  #24  
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After processing orders received overnight, make that FIFTEEN!

Our next post on this thread will be to announce our WINNER!
 
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Old Jan 15, 2009 | 07:35 PM
  #25  
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Wow didnt see this update thing! Good thing I just got some money today from selling a few things!

I want #500!
 
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Old Jan 16, 2009 | 12:37 AM
  #26  
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Well I will get my order in regardless of the number. 500 couldn't hurt but you know.
 
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Old Jan 16, 2009 | 01:04 AM
  #27  
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Hopefully im that special number......WooHoo But i doubt it, My luck is never that good
 
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Old Jan 16, 2009 | 01:09 AM
  #28  
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What's going to be funny is everybody is going to wait it out a couple more days then flood them with orders.

Bill is gonna be one busy man
 
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Old Jan 16, 2009 | 01:34 PM
  #29  
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if i was a gamblin man id make a big order at php right about now
 
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Old Jan 16, 2009 | 07:38 PM
  #30  
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Rushed home today and called up my dad about me buying my gryphon. He wouldn't let me because he doesn't know anything about them yet... Just my luck, finally get the money for one and a chance to get it free and he won't let me jump on it. Goodluck yall being #500
 
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