The display went out on my programmer, I tried to disconnect it and connecting it back but still nothing. Before when there was no display thats what i would do and then it would show up. My truck runs pretty normal. I want to know what i need to do for it to show me a screen... any suggestions

 

Call Edge. Hopefully they'll fix it ... Poor quality control ..

 

ive had this thing for like a year and a half with no problems. i have not even updated it. im worried about calling edge, all the posts here say their customer service is not that good.

 

What else are you going to do? It won't hurt to try ..

 

But, what have you got to lose? The cost of a phone call?

As an aside, does the cigar lighter work? Both of these things come off the same fuse (great FOMOCO design - right?) I'd check the fuse before calling anyone.

- Jack

 

very good point. if u overloaded the lighter circuit with crap that can kill the 12v to the edge.

 

I dunno why people have had such bad experiences with edge cust support?? I've never had any bad experiences!
Give em a call.

On a side note. And if I'm not mistaken my edge went blank, unplugged then plugged back in and seemed to work for the time being and probably not even a week later my battery went dead?? could be coincidence but it could be related, seeing as the edge is very sensitive to power issues.

but checking the fuses seems to be the most sound first step as stated above!

 

X2

 

Well since Ford knew everyone would have an EDGE, I am sure they would have given the OBD2 power its own circuit for you guys.

 

I was thinking the same thing ...

 

No, it's because they DID know this that some "terrorist" "mole" in their engineering department figured this was a way to sabotage us - so they put it on a "shared" circuit.

- Jack

 

I can disconnect it for you if you want a dedicated circuit.

 

Mighty generous of you!

- Jack

 

hey THUMP it really hard...seriously...mine quit and i got pissed because it was the 4th one i had gotten from them and kinda threw it ( i do NOT recommend this nor am i responslible for broken edges, windows, doors, relationships, or black eyes or anything else)....

tried it just for giggles... amazingly i've had it in there 3 months so far and no problem

 

Thump it !? No I'm not doing anything !!