Tow Tune Issue? You Decide. Videos
Tow Tune Issue? You Decide. Videos
Awhile back I posted that I felt I was having issues with my Tow Tune transmission programming that, in my opinion, might be potentially harmful to the truck in the long term. That issue involved rapid cycling of the transmission; rapid locking and unlocking of the torque converter; to the best of my ability to determine. This is an '05 F150 5.4 FX4. It is pulling a 2,000 tent trailer, in overdrive, with cruise control on. The brief clip is of the instrument panel showing the tachometer (turn up the sound and you can also hear the engine). A hill is encountered that puts sufficient load on the vehicle to require a downshift to maintain the speed set on the cruise control. There is a video of the Tow Tune behavior and also the Stock tune. See what you think. The vendor of this tune called me a hypocrit, a whiner, and stupid in this forum because of my post. The vendor also accused me of intentionally misrepresenting facts. So here are the movies. You can decide for yourself. As for myself, I'm no longer using the tune because I'm not comfortable with this cycling. The stock tune does downshift, as you would expect, but does not rapidly cycle; rather it holds for the duration of the hill. Both clips are same hill, same, trailer, same truck same everything except the tow tune versus stock tune. The extra gauge is a ScanGauge II; very cool. Shows cylinder head temp, trans fluid temp, etc.
Tow Tune http://www.youtube.com/watch?v=81t-8T9kTLg
Stock Tune http://www.youtube.com/watch?v=RTZvlpU4glk
Tow Tune http://www.youtube.com/watch?v=81t-8T9kTLg
Stock Tune http://www.youtube.com/watch?v=RTZvlpU4glk
Yeah I wold not like that one bit and I agree that cant be good for the truck. Some customer service from that tuner to leave you with such a problem then call you out about discussing a legitimate complaint.
Originally Posted by ramnj
Not sure if its related, but I thought your not supposed to tow while in cruise control.
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This is a custom tune. I've not touched a thing other than to try load it. And to be fair, I assume he meant that the vendor does not know how to tune shift schedules.
Towing a 2,000 pop-up is child's play for this truck. Overdrive towing isn't really an issue in this case in my view. And the stock tune handles the situation just fine. Incidentally, the truck will do this while I'm not even towing anything (using the Tow Tune) and the hill is steep enough to initiate a downshift. So I don't even need to be towing anything. So, it doesn't make any sense to lock out overdrive as far as I can see. Since it does this without anything in tow, that would argue to never use overdrive! Anyway, just how I see it.
Originally Posted by RobNY
c'mon thump , of all people....A simple search and yee shall find....
Originally Posted by ThumperMX113
I missed the other thread .. Who's the tuner? 

Originally Posted by acadianabob
I think the business model is broken at Troyer Performance. More business and issues than Mike can deal with. So problems go unresolved. Calls aren't returned. Excuses are made for programming issues. I've had severe transmission shifting issues (rapid cycling between 4th lockup and out, 1 second intervals) under load (e.g. up a hill that requires a shift). I've called 3 times, emailed, no response. The problem is unresolved. The tune is unusable to me. At the very least, I would expect a call or email with some kind of timeline as to when the problem will be resolved. The underlings tell me to turn off my overdrive. With a 2,000 pound trailer? I don't think so. And the problem is NOT there with stock tune. Very disappointing.
Part 1:
Originally Posted by RollingRock
Wow, that is very interesting. towing 2k#'s...your F150 should pull that pop-up like a shadow. I recently received my 93 Tow Tune from Troyer and I have to tell you, I have NOTHING like you have and my TT weights 3X more than your pop-up....I ain't bragging by any means but I suspect I know what Mike is going to ask you. Have you done your Datalogs?
Originally Posted by acadianabob
I sent an email to Troyer Performance asking for a call. Crystal called me the same day. Mike called me the next day. I was able to explain my shifting problem to Mike. We agreed that it seemed the issue was the upshift and downshift parameters were right on top of each other. Mike sent me new tunes THE SAME DAY! I've got them "unzipped", loaded into the XCal2, and have put the new 87 Tow Tune on my truck. It will be next weekend before I'm able to experiment to find out whether the hunting problem has been resolved. I will post an update here after I know more. I will say that Troyer Performance was VERY responsive to this situation....
Originally Posted by acadianabob
I leave the tow tune all of the time also. I'm having shifting issues though. Severe bouncing in and out of 4th lockup at highway speeds on hills. they've taken one shot at reprogramming but it didn't fix the problem. Hope they solve it as I'm not actually able to use the tow tunes for TOWING!! have to go back to stock to stop the tranny hunting.
Originally Posted by Superchips_Distributor
Bob,
Your problems are NOT in the tuning - what you need to do when it cycles between 3rd and 4th is to simply disable Overdrive, so it does not do that.
We have *not* made the 4-3 downshifting any more aggressive, that table is *stock* as of your last tune. Only the 3-4 upshift point are raised, and that does not cause that to happen.
Your problem plain and simple, is that when towing at those lower speeds as we have discussed, you have too much load on the engine for it to be able to stay locked up in Overdrive - you are at a point where it can *almost* do it, but not quite - hence the cycling between 3rd and 4th gears. And that is why you need to simply disable Overdrive in those situations, like everyone else. And no, it does not only do that on our tuning, but works fine on the stock tune - that is, to be candid, simply impossible. You have significantly more power with our tuning, and a higher 3-4 upshift point and a stock 4-3 downshift in our tuning - this cannot cause such an issue.
What is causing it, plain and simple, is trying to force it to not cycle between 3rd and 4th when towing up a grade at those lower speeds - it's just not a realistic expectation.
With the additional power form our tuning it will stay in 4th a lot better than it did stock when NOT towing, but you are obviously operating it at a lower speed and up a grade towing a load that causes this - and when that happens, the ONLY cure (assuming you do not have a mechanical problem) is to simply disable Overdrive to eliminate the cycling.
So like everyone else, when towing up a grade at those speeds, all you need to do is simply turn off the Overdrive any time it cycles like that, and your problem is solved.
Remember, Overdrive was designed in the 1920's for one purpose, and one purpose only - to reduce engine rpms once you are on flat ground and the vehicle is already up to speed, to lower engine rpms - do not expect it to do that under all other circumstances, as sometimes it will, and sometimes it won't - and it especially won't at the speeds we discussed when towing up a grade, my friend.
Your problems are NOT in the tuning - what you need to do when it cycles between 3rd and 4th is to simply disable Overdrive, so it does not do that.
We have *not* made the 4-3 downshifting any more aggressive, that table is *stock* as of your last tune. Only the 3-4 upshift point are raised, and that does not cause that to happen.
Your problem plain and simple, is that when towing at those lower speeds as we have discussed, you have too much load on the engine for it to be able to stay locked up in Overdrive - you are at a point where it can *almost* do it, but not quite - hence the cycling between 3rd and 4th gears. And that is why you need to simply disable Overdrive in those situations, like everyone else. And no, it does not only do that on our tuning, but works fine on the stock tune - that is, to be candid, simply impossible. You have significantly more power with our tuning, and a higher 3-4 upshift point and a stock 4-3 downshift in our tuning - this cannot cause such an issue.
What is causing it, plain and simple, is trying to force it to not cycle between 3rd and 4th when towing up a grade at those lower speeds - it's just not a realistic expectation.
With the additional power form our tuning it will stay in 4th a lot better than it did stock when NOT towing, but you are obviously operating it at a lower speed and up a grade towing a load that causes this - and when that happens, the ONLY cure (assuming you do not have a mechanical problem) is to simply disable Overdrive to eliminate the cycling.So like everyone else, when towing up a grade at those speeds, all you need to do is simply turn off the Overdrive any time it cycles like that, and your problem is solved.
Remember, Overdrive was designed in the 1920's for one purpose, and one purpose only - to reduce engine rpms once you are on flat ground and the vehicle is already up to speed, to lower engine rpms - do not expect it to do that under all other circumstances, as sometimes it will, and sometimes it won't - and it especially won't at the speeds we discussed when towing up a grade, my friend.

Part 2:
This last was on Nov, 2006. So, OP - it took you a YEAR to come up with those videos???? No contact since then? Hmmm....
For the record, I have tried a few times on a very long grade here to mimic this behaviour - I could not. At any speed.
So, I have decided, lol.
Originally Posted by Superchips_Distributor
This next post is to address a comment that I am rather angry about - and that is Bob Nelson's utter BS claim that "the business model at Troyer is broken."
What utter BS, and he darn well knows it, as I have personally spent *hours* with him over the phone. To say nothing of the numerous posts in which he raved about how much he loved our tuning here - can you say, "hypocrite"?
Sound harsh? Perhaps - but if you only knew the lengths to which we have gone, and the many hours spent with him, any reasonable person would have told him off long ago, so at this point, yes, I am going to be point-blank, and if Bob doesn't like it, that's just too bad. And we have yet to see one iota of data from his vehicle, of course - how typical.
His whining is about the fact that he cannot tow his load up a significant grade at 1800-2000 rpm (70 mph, a point at which the engine is making MAYBE 80-100 Hp at most) without his transmission downshifting out of Overdrive, getting back up to speed, and then upshifting right back into Overdrive once it attains the desired speed - just as is is supposed to do when you keep Overdrive enabled in that scenario.
No matter how many times I explain to him the facts of life, which are that at only 1800-2000 rpm towing a total load in excess of 5 tons between the truck and his towed weight, up a grade, a condition under which the engine is making *maybe* 80-100 Hp (and probably less) at light throttle like that, OF COURSE it has to unlock the TQ, and then if necessary, downshift to get the vehicle back up to speed - and then it will go back up into Overdrive - he refuses to accept it, and instead, attacks us - that is not just innocent ignorance, that is, I'm sorry to say, sheer stupidity and deliberate distortion.
In this scenario, it simply is not appropriate to even use Overdrive when the transmission is cycling 4-3 3-4 like that - DO NOT EXPECT THAT TO NOT HAPPEN WITH THAT MUCH LOAD UP THAT GRADE, and of story. There is NO area, at ANY throttle position, in ANY gear, locked or unlocked, in which ANY of our tunes do not make more power than the stock factory tune - period. And anyone trying to claim that I hereby challenge to bring their vehicle here and I'll put it up on our eddy current dyno, where I can test at ANY throttle position, speed, rpm and load, and prove it.
Our business model is not "broken," what is broken is your sense of ethics and manners, Bob, and I've had just about enough of it.
But the fact is, there is only so much abuse and pure hypocritical made-up BS that I will tolerate from an individual. Sometimes you reach a point where you simply have to call a spade a spade when they are so far out of line that instead of them facing reality, attempt to make themselves feel better by attacking us.
What utter BS, and he darn well knows it, as I have personally spent *hours* with him over the phone. To say nothing of the numerous posts in which he raved about how much he loved our tuning here - can you say, "hypocrite"?
Sound harsh? Perhaps - but if you only knew the lengths to which we have gone, and the many hours spent with him, any reasonable person would have told him off long ago, so at this point, yes, I am going to be point-blank, and if Bob doesn't like it, that's just too bad. And we have yet to see one iota of data from his vehicle, of course - how typical.
His whining is about the fact that he cannot tow his load up a significant grade at 1800-2000 rpm (70 mph, a point at which the engine is making MAYBE 80-100 Hp at most) without his transmission downshifting out of Overdrive, getting back up to speed, and then upshifting right back into Overdrive once it attains the desired speed - just as is is supposed to do when you keep Overdrive enabled in that scenario.
No matter how many times I explain to him the facts of life, which are that at only 1800-2000 rpm towing a total load in excess of 5 tons between the truck and his towed weight, up a grade, a condition under which the engine is making *maybe* 80-100 Hp (and probably less) at light throttle like that, OF COURSE it has to unlock the TQ, and then if necessary, downshift to get the vehicle back up to speed - and then it will go back up into Overdrive - he refuses to accept it, and instead, attacks us - that is not just innocent ignorance, that is, I'm sorry to say, sheer stupidity and deliberate distortion.
In this scenario, it simply is not appropriate to even use Overdrive when the transmission is cycling 4-3 3-4 like that - DO NOT EXPECT THAT TO NOT HAPPEN WITH THAT MUCH LOAD UP THAT GRADE, and of story. There is NO area, at ANY throttle position, in ANY gear, locked or unlocked, in which ANY of our tunes do not make more power than the stock factory tune - period. And anyone trying to claim that I hereby challenge to bring their vehicle here and I'll put it up on our eddy current dyno, where I can test at ANY throttle position, speed, rpm and load, and prove it.
Our business model is not "broken," what is broken is your sense of ethics and manners, Bob, and I've had just about enough of it.
But the fact is, there is only so much abuse and pure hypocritical made-up BS that I will tolerate from an individual. Sometimes you reach a point where you simply have to call a spade a spade when they are so far out of line that instead of them facing reality, attempt to make themselves feel better by attacking us.
This last was on Nov, 2006. So, OP - it took you a YEAR to come up with those videos???? No contact since then? Hmmm....
For the record, I have tried a few times on a very long grade here to mimic this behaviour - I could not. At any speed.
So, I have decided, lol.
Last edited by MGDfan; Nov 5, 2007 at 12:26 AM.


