does the chip change or void the Warranty?

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Old May 17, 2000 | 05:08 PM
  #16  
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CR1
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From: Lake Forest, CA
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Hey, my dad said that he knows of 3 people that had problems with their transmissions, all Fords by the way, and that they took their trucks to the dealer under warranty to get the trans. fixed and the dealer said that the installation of bigger tires caused the trans. to fail, therefore was not covered under warranty. They were also told that tire size can only be one size bigger than stock to keep transmission under warranty. Anybody have this happen, or hear of that happening? That would put almost everybody I know out of warranty on their tranny. That sucks. I don't know how they can prove that the bigger tires cause the trans. to fail, though, which is why we might be safe. Any knowledge on this subject is very helpful, thank you very much, guys.

------------------
1999 2WD XLT 4.2L Auto
http://www.geocities.com/cr1f150/
3 inch bullseye spindle lift
Borla catback
Clear corners


 
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Old May 17, 2000 | 07:17 PM
  #17  
Y2K OffRoad's Avatar
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From: DeWitt, NY, USA
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Gorp, "facts are facts"?? I have seen you present very little in the way of factual evidence. Most of what you've said is heresay passed on by you from your service manager friend. What is basically boils down to is your word vs Ford Owner Connection and the Magnusun-Moss Warranty Act.

At least Mike has been able to back his position by providing 2 URLs to credible organizations boosting his position. I don't think anyone would disagree that if a SuperChip eats your EEC-V module that Ford will replace it under warranty.

I work around embedded systems and computers everday at work, I've never seen the installation of an EEPROM chip take out a processor. What I have seen is incorrectly installed EEPROMS toasting themselves, which is where most people are likely to damage their EEC. You've installed yours, so you must know what I mean.
 
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Old May 17, 2000 | 08:56 PM
  #18  
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From: Columbus, Georgia
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I agree..I have been waiting for weeks now to see the supposed truth..and nothing yet. I have also read all of your posts.

I would trust Mike's word any day..as everything he has posted has been factual (not just on the Superchip)...and confirmed by many of my friends who are heavy duty into building race cars. Proof enough for me. I have spoken first hand to several FORD service mangers..and they have said "the Superchip will not automatically void any warranty...unless we can prove it was the cause of the failure."

In all honesty..the Supercharged notation in your signature would lead me to believe that this is what caused your engine damage.

My truck runs better than ever..and is faster than ever..in power and shifting. And I agree...a huge majority of F-150 members have had no problems with their chip and are glad they bought it. If Premium fuel was cheaper...I would bet that even more would buy one.

Please post factual information or end this...Mike is highly respected and it is foolish to even argue with him.

Take it easy!



------------------
2000 F-150 XLT, 4x2, 5.4L Supercab, Superchip, Styleside, Black with silver two-tone, 3.55 rear, class III towing package with heavy duty cooling package, 4 wheel disk ABS, overhead console, sliding rear window, keyless entry, dark graphite interior, in dash CD, factory leather wrapped steering wheel, Pendaliner bedliner, K&N air filter, rubberized undercoating, cabin filtration system, Bugflector II, 5W-30 Mobil 1, engine build 10/4/99


 
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Old May 18, 2000 | 12:08 AM
  #19  
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From: Tacoma, WA, USA
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I did as you suggested Gorp - I search for and read all of your previous posts. I got a sense of where you're coming from. You don't like the Chip (for whatever reason). Fine, I respect that. It didn't work for you and your friends at the dealer aren't too keen on it - or any other modifications.

One of the threads you posted in regarded the 'best bang for the buck'. Interesting how the most mentioned favorite mod was the Superchip.

Regarding the Magnuson-Moss Warranty Act not being worth the paper it's printed on - that's wrong, wrong, wrong. When I last visited my former dealer's service department I was told my use of the Superchip voided my warranty. Thanks to Mike's educating us I questioned the service manager how that could be when the Magnuson-Moss Warranty Act provided otherwise. The sudden silence and immediate change in the service manager's face made it apparant to me that it is worth it's weight. If need be I would pursue legal action under the Act's provisions - afterall - the loser pays legal fees.

Thank you Mike - for all you do, for you do it well and to the benefit of us all - even if we don't have one of your "Snake Oil" products.

Tom in Tacoma

------------------
1998 F150 XLT S/C 4.6L Auto, 3.55LS, 4X2, Moonlight Blue, all the factory bells & whistles except for leather seats.
  • Lund Deflector
  • Lund Premier Tonneau Cover
  • K&N Filter
  • Body-color painted Throttle Cover
  • Blue wire-looms
  • Pentaliner S/R
  • Window tint
  • Ford side-steps
  • Infiniti component speakers - front
  • Polk Audio speakers - back
  • Superchip (OH YEAH!!)
  • Flowmaster 50 Series 'Delta-Flow' w/ 3" pipe
  • Clear turn signal lenses
  • Next up - billet grill.

Tom in Tacoma

(Washington not Toyota)
Go check out http://communities.msn.com/SS97FordsPics for the second best website for F150's

 
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Old May 18, 2000 | 12:09 AM
  #20  
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From: Lckport, Illinois
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Gorp,

You read like a real horse's you know what.
The other guys are too professional to say it.

Anything posted from Gorp is a waste of time.
Don't bother to flame me, I already know what your line of crap is and wont bother to read it. You'll get a thrill my post is even about you.

 
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Old May 18, 2000 | 12:14 AM
  #21  
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From: Friendswood, TX, US
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Superchips_Distributor:

You are entitled to believe what you want. However, I do not fall for your BS. I am just stating facts. It looks to me like you feel I am threatening your business, But facts are facts. And I am not trying to start a war.

I did try the chip one more time and it still does the same thing. I think I will tear it apart and price the chips for there actual value. This would be interesting.

Also you still have not answered this question. Will Superchips stand by me in court and help me pay for a lawyer while I fight Ford to cover my truck that has your Chip in it that Ford claims toasted my truck? I don't think so.

Next time your in the Texas SA. area, Drop me a line and we can meet and get you a tour
of my friends dealership.
 
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Old May 18, 2000 | 08:29 AM
  #22  
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Well how about this....

Good old Gorp has indicated twice that he has a Superchip but it dosen't seem to do anything.

I can't speak for Mike but being the gentleman (and I truly mean that) he is maybe he could offer old Gorp some assistance with his problem. I am curious to see what caused Gorp to attack that individual mod on his truck. Supposedly he tried it twice with no success.

Otherwise this thread is slowly going nowhere and we should probably be spending our time on other ones helping people who truly have a problem.

Just my humble opinion---Bob

[This message has been edited by ExpyBob (edited 05-18-2000).]
 
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Old May 18, 2000 | 08:49 AM
  #23  
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From: Friendswood, TX, US
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For anyone interested I will be selling my own chip.

These are my instructions for my new chip:

1) First Buy my custom chip "Supercluck2000 " contained in it own custom nicely colored box.

2) Take the chip into a room that has at least 20 square feet of free floor space.

3) Draw a 10 foot tall 6 pointed star on the floor. Make sure one of the points of the star points to TRUE north, NOT magnetic north. Important: Do NOT use a 5 pointed star!!!! Doing so will call up a demon, or possibly Lucifer himself!!! And lose horsepower.

4) Place your chip in the exact center of the star with the ISO plug facing up and the centerline of the long axis of the chip aligned to the northward pointing star point.

5) Get a dead chicken (a freshly killed chicken works best, but a frozen one may work)

6) Walk in counter-clockwise circles around the star, saying the words: "Ooh wa, ta aas, eye am" over and over. Wave the chicken over the chip while saying the chant. Perform his procedure for at least 5 minutes!!!

7) After 5 minutes take the chicken to the kitchen and broil it in the oven. You MUST feast on the flesh of the dead bird for the chip to work!!

8) Take your chip and install it.


That's it. You now have 50 extra horsepower and 100 foot pounds of torque!!!

 
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Old May 18, 2000 | 10:43 AM
  #24  
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JMC
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From: Windsor,Ontario,Canada
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I find this thread very interesting.
Regardless of what anybody says or writes it is the Law in the end that will prevail. If ever a case got appealed to your Supreme Court I am sure the aftermarket would get involved if only to protect their livelihood. So be aware of your rights and defend them, regardless of what others say.

On the practical side of things what would be worse for warranty denial? A chip or a supercharger?

Kindest regards

Jean Marc Chartier


------------------
00 F-150 XLT SC Flairside 4x4 4.6 w/5spd 3.55LSD
Warn XD9000i, skid plates, Draw tite class III,
Rancho RSX Reflex shocks,
Borla Cat Back
Modified Air Cleaner Outlet Tube
and air box, K&N air filter,
Superchips


 
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Old May 18, 2000 | 11:26 AM
  #25  
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From: Tacoma, WA, USA
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Dorgunr,

I take exception to your insulting horses that way. The horse is a fine and noble beast and does not deserve such a slam.

Tom in Tacoma
 
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Old May 18, 2000 | 01:04 PM
  #26  
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From: Virginia
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To All:

Well, it's nice to see a bit of humor injected here in this thread, by everyone who has done so, including Gorp.

ExpyBob had an *excellent* suggestion, and that was, see if Gorp and I can communicate together about this, and see if we can determine just exactly what the *real* problem is. For example, if program adjustments to the Superchip are required, we can make sure that gets done in most situations. We have many customers with supercharged F-150's, and so have a lot of experience in getting them running properly, eliminating driveability issues, etc.

So in the spirit of cooperation and wanting to really get to the bottom of this problem in fact, what do you say, Gorp? How about giving us a call, and let's go over your vehicle's configuration, symptoms, etc., let's take everything from scratch, and see if we can't figure out just exactly what is really going on. And if indeed it is somethig that is correctable via programming, we should be able to get that handled for you. All you need to do is to give us a call at our number below, for starters, and let's take some time to get each other up to speed, and see what we can do to take care of this for you, so you'll really know just what Superchips can and cannot do.

Sound reasonable? Then you can report back to everyone here what progress has been made, what we've actually been able to determine, etc. I think we should start from scratch, and take this one step at a time, until we find the actual culprit.

Keep one thing in mind....if there is an actual problem either mechanical with your Superchip, or with it's custom program, that can be corrected. Now of course we were not involved in supplying this custom Superchip, so we have absolutely no idea as to what the situation is, and in reality, whoever you purchased it from should be doing this service for you. But in the interest of finding "the truth", we will try to assist you in getting to the root of the problem. It will require a level head from both of us, which I think we're both mature enough to do, right?

The ball is in your court......

------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System

 
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Old May 18, 2000 | 02:05 PM
  #27  
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Mike T.

BRAVO!!

Gorp

How about giving it a try. Step up to the plate and play ball. Everyone will win in this one.

Thanks--Bob
 
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Old May 18, 2000 | 02:28 PM
  #28  
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From: Friendswood, TX, US
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I will step up to the plate. But it is not because I do not have any confirmed orders for my chip.


Mike Troyer:
I will call you Friday or Monday. I hope you can fix my superchip. The problem that I have is bad surging accelerating from 4000 to 5500 RPM's. But when I take the chip out everything is fine.

Thank you for your effort in helps resolving this issue. However, I was told by ford that BBQ sauce would void my warranty. So I would have had problems with my chip
 
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Old May 18, 2000 | 04:12 PM
  #29  
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Wow, Mike - sometimes you simply amaze me... You have no limits to what you will do for the collective 'Us', do you?

Gorp - I'm stepping up to the plate as well - if your friends at your Ford Dealer are leading you to believe that 'BBQ sauce' (yes, I got your point) would cause you to void your warranty - perhaps you would do well to seek out another source for service.

Tom in Tacoma
 
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Old May 20, 2000 | 12:28 AM
  #30  
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HI Gorp,

OK, sounds good! We'll want to know all the details about your vehicle, what the custom Superchip program was made for, etc. all the relevant information, and that will take us some time to go over, so it may take a few phone calls, but that's fine.

We look fgorward to seeing if we can get to the bottom of this, and then hopefully get whatever that issues is, resolved properly.

I do think that Tom in Tacoma has a point when he says that your particular dealership is basically no friend of the "enthusiast", and that you should seek service elsewhere. Any Ford dealer has to honor the warranty, so you don't have to get service where you bought the vehicle.

Talk to you soon,

------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System

 
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