Suspended? Oops! C'mon, what happened? I guess I'm glad I've been buying my kits from Retro-Solutions.

 

Well, the company now has my headlight kit, lets see how this turns out. I will post as soon I get an answer!!

 

heres a link to my review and kit that i have had for 8 months now.
I have a few slight problems that i hope customer service can take care of.
Ill be calling with my problems and not dealing with it via the forums so i can
make it a bit unbiased and not a "he is posting on the forums lets get this taken care of" kind of problem.
https://www.f150online.com/forums/3878738-post14.html

 

I talked to Don one of Xenonlink's tech advisors he went over my kit and I explained the problems I have been having with the kit. He had the kit bench tested replaced a few parts and it is being shipped back to me. The customer service and warranty response have been great.

 

has anyone heard from this company? I sent my full kit in for a refund and they signed for it on dec 30th. After a few emails saying they will issue the refund they quit replying to any of my emails. I had nothing but problems with my kit and paid to ship my bulbs once an then paid to ship the whole kit back. I never bash companies but given the time frame they have had I think there down right *****ty!

 

I sent mine one of my ballast in, in February and got it back right away. Did you check to see if the money is in your paypal, if you payed via paypal?

 

I bought a kit there a few weeks ago, although I never used it. I called them and the person picked up and was plenty helpful.

 

Ill stick with my $49 ebay kits Probably made by the same people anyway.