pdg-dan well my post about if you don't like the trucks ride buy a luxury car was interned for the fellow with 09 platinum 4x4 that's why i said you that means him and not referring to everyone. the local ford dealer here has bent over backwards to make me happy and i didn't even buy the truck from them also my wife has a S550 and my truck has a better ride.

 

PDG-Dan,

So you are trying to compare a Lexus and a truck? Please. You bought a truck, and a very nice one at that. My F-150 Lariat rides better than 95% of the cars I drive or ride in, inclusing all three of mine. It is the best driving and riding truck I've every been in. I've driven the new Toyota, Chevy, GMC, Dodge and Nissan and none are even close. Mine does not have a vibration issue either, so maybe yours is different. If you work with Ford, they will work with you. I've done it before on previous vehicles and had no problems getting what I needed after we got on the same page. But, you have to work WITH them and not against them.

 

jhunt47, the problem has been there all along even before the items were added. There is very little weight added with either of these add-ons and I would certainly expect neither to have in noticeable effect.

Sailor and jet, sorry for lashing out, it’s just frustrating to have these problems. I had gotten away from the US auto companies due to poor quality and other issues for the last several years. I finally decided to give them a try again a couple of years back and bought a Pontiac which the wife and I love. Even the service is very similar to what we experienced with Lexus. Based on this I decided to give Ford a shot, but thus far I have been severely disappointed with the results. I hope they renew my faith in their desire to be a top auto supplier, but this also means they must be a top service supplier, which they haven’t seemed to realize yet. Sales and marketing will get you the first purchase; Service will get the rest. Based on my experience thus far, Ford will not get any further business from me but I will wait and see how they respond to this. I just want the truck fixed to my satisfaction, which I believe to be reasonable.

racer, I'm not trying to compare a Ford truck to a Lexus SUV however Ford does try to make similar comparisons while trying to sell their vehicles. Actually I have had a Ford150 SCREW before along with 4 Lexus vehicles. I know there is a difference and that is fine. Yet when a vehicle has a problem, I expect Ford to listen to the customer and for them to try and work WITH the customer. The dealership has been trying to help; they acknowledge the vibration exists yet stopped trying to diagnosis the problem due to the factory telling them to stop. The dealership admitted they do not agree with Ford but they are bound by them since Ford is paying the bills. I want to believe Ford will do the right thing and work with me, but so far they tell me it is "acceptable" and they will do no further work. Now explain how I am supposed to work WITH them when they refuse to discuss the matter with me. As I've said before, there are a number of possible causes to the vibration which they have not even begun to explore. Ford has put forth very little effort to solve this problem and that is extremely frustrating. In all my years of buying vehicles, I have had several that had issues which required repair, yet never before have I been told by the auto maker when the problem was ”acceptable” rather than asked if I was satisfied and happy with the repairs.

 

i understand no problem most of us are here to help.

 

Have you tried contacing the Ford Regional VP? Get the name from someone high up at your dealership or through Ford. That person will be able to help you. Also, make sure your dealer is really trying. I've owned over 25 Fords and the dealer can make a huge difference, especially if they are well liked by the regional VP. (good service marks, sales, surveys, etc.). I've never had this issue with Ford, but I have with other auto companies (one owned by the government and and Italian firm). It isn't always easy, but you have to get to the right people. And, in this economy and environment, nobody can afford to have quality issues and customer dissatisfaction. Look at Toyota. I looked at one car on a Toyota lot almost a year ago and I get calls from them at least twice a week asking me if I'm still interested. Yes, they are desperate because of their failure. I don't think Ford wants to make this mistake.

 

PDG there are alot of these trucks on the road hopefully they will start complaining about this problem and something will be done i know that doesnt help now but ford does put out a good product if i find out anything or any reports of this at my dealership i will see what we do to fix this

 

I have a 2010 Platinum and have the vibration in my truck as well. They have balanced wheels 5 times and changed the rims and tires and no positive results. I am waiting for a Ford engineer to call me for an appointment to look at the truck. It is suppose to happen next week.

 

It sounds like Ford is turning customer service after the sale into customer no service after the sale. Selling top quality vehicle with horrible corporate Ford attitude towards servicing the customer after the sale is a great way to send customers elsewhere. Ford needs to learn customers vote with their wallet. I can relate to the OP because of my experience with corporate Ford with respect to a warranty issue. Ford thinks highly of their products. If only they would treat owners of their vehicles in the same capacity, after the sale.

OP, all the best in getting that thing lemon buy-back.

 

you may have a bent rear axle. ask dealer to put truck on lift. put trans in drive and check rear tire roatation.

 

CJ- Can you elaborate on the TSB? What work was done?

 

Why do owners who haven't an issue with a vehicle (good for you) degrade individuals who do. The ones who state the poster is dreaming this up, your insulting your intelligence and know little about what you speak.

This has been an issue with many owners over the past years. I know a FEW Loyal Ford Lease Owners (new one each year) have had this related problem on numerous vehicles they owned and Ford couldn't correct the problem. This occurred (mostly) with the Perielli tires, but not in all cases.


Ford is fully aware of this issue, had their dealers acquire special wheel balancing equipment in an attempt to correct this problem. This corrected some and diminished the vibs on some others.

Supposedly the new chassis would/should have corrected this issue, so the salespeople claim!! Apparently not,

Some gave PGD DAn good advice, see if the dealer will work with you on change out a set of tires and rims. Even if, it may cost you to do so (Shouldn't need to on a new truck, but) this will probably be the least expensive way to correct this problem.

When I ordered mine, I wanted the 20" tires but didn't want to take the chance of having this problem. I have the 18" and no noticeable vibs, VERY SMOOTH ride. Feedback from the forums would indicate I may have made the right choice. AGAIN for the NON-SAYERS, this IS a well know issue.

 

 

we have gotten a few in that are doing this and trying to figure out what is going on with them. today the shop forman and i were messing with one and found that we can make one have a vibration in the shop in gear with ids controlling rpm to come in between 1200-1500 rpm range found that if we pryed on the passenger side exhaust hanger where it mounts to the trans it was greatly reduced hopefully we find a fix i keep updating this as we go.

 

I'll see if I can find it again, but basically they had to shim the axle. Last weekend I pulled my camper again and noticed it only when the trailer was on the truck. And only at speeds under 20mph.

 

[QUOTE=jhunt47;4324797]we have gotten a few in that are doing this and trying to figure out what is going on with them. today the shop forman and i were messing with one and found that we can make one have a vibration in the shop in gear with ids controlling rpm to come in between 1200-1500 rpm range found that if we pryed on the passenger side exhaust hanger where it mounts to the trans it was greatly reduced hopefully we find a fix i keep updating this as we go.[/QUOTEd

Hats of to you techs who are trying different ideas to correct the problem. Could be a combination of different things causing this.

Good Luck, would be great if Ford would send a few $$$$$$ to the guys that may solve this in the future.

I had an inherent problem with a Dodge, the techs trouble shot the problems when the factory wouldn't authorize any further work on it.