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Do i HAVE TO Pay for TSB service ??

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Old Jul 8, 2014 | 08:25 AM
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Do i HAVE TO Pay for TSB service ??

I want to bring my truck in 04 supercrew for 3-2 downshift harsh theres tsb service 05-12-10

DO i have to pay for TSB service ??

Thanks!
 
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Old Jul 8, 2014 | 09:34 AM
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Im my experience no. However, dealerships can be a PITA about actually doing them.
 
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Old Jul 8, 2014 | 10:00 AM
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Thanks!
 
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Old Jul 8, 2014 | 11:07 AM
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In my experience a technical service bulletin is not a recall. Therefore it is not free unless your vehicle is under warranty.
 
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Old Jul 8, 2014 | 11:40 AM
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Or shows signs of the specific issue that the TSB was issued for....
 
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Old Jul 8, 2014 | 11:01 PM
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Ok, went to ford dealership, said it ll be $131 for tsb issue on 05-10-12

Harsh shift 3-2 between 25-35 and 40-50 mph

Thanks
 
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Old Jul 9, 2014 | 10:28 AM
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if the truck is showing signs of the TSB I wouldnt think they would charge you......maybe take it to a different dealership?
 
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Old Jul 9, 2014 | 11:04 AM
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It depends on the TSB, for the most part a TSB is exactly what the acronym stands for.

Technical Service Bulletin.

They are there to aid technicians in diagnosing issues that have been recognized as fairly common and that Ford has come up with a fix for. Most often a TSB is covered under the original factory warranty but beyond that it's customer pay.

In a very few cases a TSB can provide additional coverage at no charge beyond the end of the factory warranty and if it does it's right there in black and white when you read the TSB.

I just copied this directly from the text for TSB 05-10-12,

"WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage"


-Steve
 
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Old Jul 9, 2014 | 11:05 AM
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A TSB is a guideline on how to fix a known problem, not a guarantee that you get fixed for free, that's what (safety) recalls are for.

If you are in factory warranty coverage, it should be repaired at no cost to you

If you are out of warranty it will be treated just like any other concern you might have. Gotta pay to play
 
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