I'm hoping you guys can help me. I own a 07 Ford F-150 with the 5.4l engine, with 84k miles. I took it into the dealership for an oil change & I also got my tires rotated. The next morning, I leave for a road trip with horse trailer in tow. About 45 minutes into the trip, my truck alerts me that I have low oil pressure. I look at my oil gauge & it is going up & down, up & down. So I immediately pull over & turn the engine off. I then call my husband to come & get me. So I wait about 30 minutes & I check my dip stick. The oil line is super high. I would say it read about double the amount of oil that should normally be on the dip stick. Husband arrives & we switch trucks. I get a call 30 minutes later that my truck broke down on him. The engine made a crazy noise & then shout off completely. Anyway, to make a long story short, he got it towed to the dealership but before the tow truck arrived, he checked the oil dip stick & it was high. Now this was well over an hour after the truck broke down, so plenty time for the engine to cool.

So I'm thinking the dealership made a mistake and over-filled my oil. Of course, they're not taking any blame in this and quoted me $6800 for a new engine!

So has anyone had the same problem? Keep in mind, I had zero problems with this truck before the oil change. And yes, i keep up with my oil changes prior to this event.

 

i have never heard of this happening to anyone. all i can say is go find a good lawyer if it turns out too much oil was the problem.

 

It sounds as if they put way too much oil in it which caused it to lock up. You should not have to pay for anything, including a loaner while they replace the engine. Getting them to step up may require a lawyer.

 

Did you point this out to them before they began working on the engine? If it had been me and I suspected this as an issue, I'd have made them drain it out right then and there and measured how much oil came out so there was no dispute about how much oil was in there.

My suspicion is that the oil was drained during their inspection, and if the tech didn't realize that was a concern, he probably just drained the engine without paying attention to how many quarts came out. I suspect proving your case without this information being clearly documented may be difficult.

 

Could it be that the tech forgot to drain the old oil and just added the new oil to it. I've seen this happen.

 

The reason why I have ALWAYS changed my own oil! Unfortunately too many tech's with their eyes too close together! Apologies to the good tech's out there, spent my life in the trade, I know BOTH kinds exist.

 

I agree with BlueJay! You may have to consult an attorney!

 

X2 on what Bluejay said .....

 

i believe it. too much oil is worse than not enough. dont the pistons start slapping the oil and making a mess? legal action should follow

 

Well as soon as my truck was towed to the dealership, they changed the oil immediately. Of course without my permission but my husband got a sample of the oil. He plans to send it to Amsoil for an analysis. We're thinking they mixed old oil with new because when I was broke down, he wiped the dip stick on a rag & it was dark in color. Definetly not new oil.

The good news is that my insurance company got me a rental car & is sending a Mechnical Engnieer to look over my claim/truck. So I'm keeping my fingers crossed!!!

PS...thanks for the input.

 

Ok...I got my insurance company after the dealership. The adjuster that was assigned to the case has seen this happen before. Currently he is working on a claim where a Ford Diesel was overfilled by 15 quarts, so in other words they put in 30 quarts!!! Anyway, keeping my fingers crossed!

 

Well, the only good thing is they have another claim for the same reason with the same dealership. That might help you out.

 

Sounds like the oil changing guy needs to get damn well fired and go back to tech school to learn to use the 5/8th socket on the big tub under the engine and let that black fluid leak out into a pan.....

I felt bad only putting 6qts in my old truck a couple times until I learned these 3vs really do take 7qts but doubling up the oil, fire & sued right there.

 

OVERFILLED WITH 15 EXTRA QUARTS!?! They put 30 quarts of oil in that diesel? Wow. Well keep us up to date plz.....I am sorry a moron worked on your truck. The fire engine I drive with a 500hp Detroit in it only needs 15 quarts...i can't imagine what that powerstroke went through...

 

A friend of mine did that (overfill the oil) on his Suburban because he was tired of putting oil in it all the time. He figured if he over filled it then he wouldn't have to add oil as often.

What happened was the crank shaft whipped the oil up into a froth, and the pick up in the pan was sucking up oil then air then oil. Fortunatly for him his wife was sharper than him and took it to the dealer, they drained and topped it off and all was fine.

Good luck with your case, and DON'T LET THAT DEALER PUT IN THE NEW ENGINE!!!!!!