Sorry, i'll handle it on myself, just thought i should warn others.

 

Let u know what happens when you call Monday. How did you pay for the item?

Sal

 

I have the painted black version. All I need to do is sand it down and hit it with a few coat of some Krylon


my Westin steps did the same on the last truck.

It's not a matter of quality. It's a matter of use and the environment. In the North, you can expect stuff to rust. Just a fact of life. I know that buying the painted stuff will likely end up rusting...but IMO it looks better than chrome, and the rust is easy to stop/fix


about what?

You may or may not have an issue. You haven't called the manufacturer...but you felt free to slam them online. And after seeing your PHP posts...talk about impatient

 

yeah i know i paid for it thru my citi card, and yea i was impatient, I am sorry. Already apologized to PHP.

Actually I do have an issue, its not only rusting in one place, the welds on the light guards are cracking and rust stains are appearing from the cracks, so yeah i think this just totally sucks. You would be alittle upset too if this was your one and only expensive christmas present.

 

Good man The tunes will be worth the wait.

As far as the bar thingy, I probably would be a little upset too if I was in your shoes. I mean c'mon, you wouldn't think it would start rusting that quick! Sounds like a POS. I wouldn't want it on my truck.

Good Luck

 

Yeah thats why i decide i am going to try to reach them monday morning and explain the situation and tell them i just want my money back and they can have it back if they want and saving up for a manik or something else.

 

Just my .02, but that looks like an 'escape hole' for the smoke from welding. If the other "stains" you're seeing look just like that, I'd be willing to be that's what it is, which would then explain the rust.

T304 SS does not rust, but weld will.

If you decide to keep that guard... remount it plz.

 

Boo freaking hoo. Handle your problems like a grown up instead of comming on a forum and bashing a company before you have even given them a chance to fix the issue.

I hope they make it 110% right just so you feal like an idiot.

 

ooo bite me, i wouldn't mind having them fix it but if they don't then they can have their grille guard back.

 

Edge, good luck with the phone call tomorrow.

 

Thanks.

 

Hey edgespeeder06, i have a 04 f150 new body style. When i bought it, it came with a grill guard on the front, im planning on taking it off, and just pawning it off. I ya want, i can look into shipping it, and give it to you for a really low price. Its a westin, powder coated black. Ill get some pics and mail them to you if you want.

 

umm sure, i don't mine seeing it, reason why i got this one was because it allowed me to keep my tow hooks

 

Useless!!!

Now i can rant.

One of there numbers is constantly busy and the other number this individual picks up and tells me I have to contact a claims department by e-mail and thats just really messed up, I like handling stuff over the phone. It gets better, he gives me the e-mail I got from the seller on ebay, and that is the e-mail i had e-mailed last week and they e-mailed me back with a document about their policys but no human response, and then I asked them by e-mail earlier yesterday what should i do and this was their response:

Sorry but we have a policy that we have to go by.

and to make matters worst, the guy from hunter truck wholesale told me that they won't cover rust!

I mean less than 3 weeks and you won't still cover rust.

So what are my options now, i'm very disappointed and don't know what to do but call my credit card company and explain it to them too i guess

 

What did they say about the broken welds?