not sure i follow you....you say you show not connected? if that is the case then i would think you are not. i just might do another uninstall and install again and see what happens...getting a little frustrated with this old computer

 

It can read the Edge for the internet upgrade info. but will not read any info. such as DTC's, etc. because the lightning program states the Edge is not connected. Sounds like I'm in the same boat as you.

 

Maybe someone can hekp me out, I installed everything (S/W and drivers) When I connect to the edge, it says CONNECTED, I go CHECK FOR UPDATES, it checks the website, no problem, then when it goes to check the Edge unit itself for the version and check for updates, I get a timeout error.

I repeat, it says I am CONNECTED?
I also tried to change the splash screen, and same thing, timeout error?

Any ideas?

 

i am in the process of reinstalling the whole program again (this sucks with dialup). won't plug in anything until after i am sure all is correct this time....maybe it isn't for windows 98 se? i thought jay said it was though???

 

Gotta feeling it's a bug in the software...maybe a email to Edge?

 

Jim,

When you get to the main Lightning screen unplug the Edge and replug it...you will see the hour glass come up briefly so the USB port is seeing it but not the software...whatever that means

 

Jim,

I sent you some detailed instructions via e-mail. I hope they work, but I suspect the issue is with Windows 98 SE itself. In any case, let me know if my instructions help. If they do, I'll post them here for the others who are having problems.

Good luck!

 

Everything works fine for me, but before I loaded the drivers I selected the "Check for Updates" options and it went out and checked for updates for the lightning software and then informed me that the Edge was not connected. Sounds alot like what your experiencing, I think your problem may be with the drivers?

 

will let you know.....haven't gotten your email yet....thanks everyone for chiming in.....i believe they were looking for a computer at edge that is running window 98se to see what happens on there end...will keep all posted. anyone else having this problem let jay at edge know....he was under the impression i was the 1st one. thanks.

 

chris, email sent back explaining based on your steps....not working.....

 

Plug the Edge in the USB port and the drivers are in "control panel\device\usb controllers"...unplug the Edge and the drivers are gone after reopening control pane\device, Etc"
All this without a reboot. Don't get that one, usually the drivers stay.

 

I'm gonna go with windows 98 is the culprit it takes simple stuff and twists it making it impossible to figure out..For the price of the edge you can get a Dell with windows xp .

 

The USB function in Windows 98 SE is questionable, at best. Microsoft never could get it working correctly and gave up on it.

Try a Microsoft product made in this century, for best results.

This is 2006, in case you haven't looked at a calendar recently.

 

All my other stuff works (printer, etc.) on my USB ports so it's not a Windows 98 problem...most likely Edge software.
As to Kool Aid's comment about 2006...Yes, you are right, it is 2006 and a new century...I traded a cherry 1994 Chevy Silverado with no problems on my 2005 XLT. The XLT vibrates, clunks, and shimmies (common problems)...so much for the 21st century.

 

Try plugging the unit into an XP machine and see if it works. Im guessing that Edge didnt design the unit to work on 98 machines whereas your other devices were designed to take 98 into account. Ive been in the IT world for a while now and i concur about the flakiness of 98 USB functionality.