Is there a problem with the new rearend?

 

No but the fact of knowing my truck had to have this major repair so early does not give me confidence in this truck. I also have had other problems. I now think I bought a truck that was built after a good drunk. But hey its just a truck I'll get a new one in 3 years.

 

I guess it's all in how you look at it. I've had a few things replaced under warranty and as long as it's good as new it doesn't bother me. Like I said, you have to expect things to break, it's inevitable.

 

I have not read all the posts so I don't know if you accepted it or not. Yuo would be perfectly within your rights to reject it. A truck with a repainted hood is not as good as one with the factory paint job IMO. Interestingly, an Alabama jury awarded a huge award to a rich docotr wh sued when he learned that his BMW was sold to him as new when in fact it had been repainted. The bulk of teh award was punitive damages. Now your case is different as you did some leg work and learned some facts on your own. However, if it bothers you, and I think it should, I'd reject it.

 

The bottom line is... Honesty SHOULD always be the best policy! Business relationships do not last when a service provider flat out lies to their clients.

No matter how you look at it.. Buffing?? Painting?? They are not the same thing. Lies lies lies. Personally, I'd be very insulted that this dealer LIED to my face. What has happened to principle in this country??? It makes me sick.

 

I had damage to my painted bumper when I picked it up and a chip on the door molding. Neither of which was pointed out to me at time of pick up. Also, neither of which I noticed until I got home. Fortunately my dealer fixed both perfectly for me without hassle, and there have been no issues since.

Just make sure you go over that hood with a fine tooth comb before you write your check. Open it up and check every inch of it. If it peels or flakes in a couple years you're going to be p'd.

 

I AGREE 100%

 

The dealership appologists, though amusing, are simply missing the point. If, in fact, the dealer lied (and was not misinformed), it is not the least bit "too extreme" to walk on the deal. There is never an excuse to lie about anything when dealing with a customer (or any other human being for that matter). It's just bad business. When someone is handing over 30k they have a right to expect da#n near perfection and they most certainly have a right not to be lied to! You will not be "hurting yourself" by walking away from a dishonest dealer. You will be protecting your bottom line and peace of mind. He ain't the only game in town. Find one who'll keep it real. I did.

That being said, If they ARE shooting straight with you, you can always work something out.

Nanners to ya'll!

 

Are you 100% sure the owner is lying to you? From what you have said, I am not sure he is. Maybe misinformed, maybe not paying attention, but before you start calling people liars, you better make darn sure you are right. Back in the old days, that would get you shot.

If you haven't signed for the truck, and you are not happy, then by all means walk away. I've walked out on deals before. One of the best feelings in the world. Just make sure you are doing it for the right reasons. You are not "going to teach them a lesson" by walking out. They will just sell it to someone else. You are going to be driving the truck for a long time, make sure you are happy above all. If you are really concerned about the paint, then walk away. No amount of freebies is going to improve the paint job. A warrantee on the hood paint job would be good, but how are you going to feel in a couple of years when you are having it repainted? Are you still going to feel good about the deal?

What ever you do, make sure you are 100% happy, now and down the road.
You can try demanding stuff from the dealer, but if they are already a bit on the shady side, or if there is a big enough market that they can sell the truck easy, don't count on much. If they do deal with you, be careful, they might just stick it to you somewhere else. A friend of mine did this on a used truck, it tried to outsmart the dealer, demanded new tires. Yeah, he got new tires alright, they lasted about 10,000 miles and left him on the side of the road. The dealer sure didn't loose any money on it.

Point I was trying to make was, don't sink to their level. Acting like a child and throwing a fit isn't going to accomplish anything. Being professonal and courteous, you will get treated with more respect that way.

My brother is working with GM now on a problem with his 2004 Equinox. They are bending over backwards to help him. He is being cool and calm, and dealing with GM in a professional and courtous manner. They are really looking after him, and bypassing the lemon law, thus saving him from having to pay milage fees on the truck. In the end, he walks away with a brand new truck, no money out of his pocket. Moral of the story: you'll reap what you sow.

Whatever you do, go in with a level head, and a plan. The dealer does this sort of stuff for a living, they know all the tricks, and have been through it all before, you have little chance of outsmarting or tricking them. If you are uncomfortable, then walk away and find another dealer.

 

So, you would want someone else stuck with a repainted hood? Anyway, if there was a truck on the lot the same color and with an undamaged hood, you are not assured that it would be a color match. When you get paint for a vehicle, you have the basic color and you may have several variable colors. That is where the paint is not exactly the same color at the factory from batch to batch. The same color may be several different shades, depending on the batch that it was painted from. If the donor truck was made at the same plant at around the same time, the color may be exact but if not, it may vary slightly.

Another thing, if you are unreasonable on such a small thing, they may appreciate it if you would not take the truck because they will figure you will be unreasonable for the entire warranty period you own the vehicle. They may also do as my brother does at his body shop. If he has a customer that has unreasonable expectations and the customer cannot be satisfied, he does one of two things. He either either refuses to do their work again (he tells them he cannot perform to their satisfaction even though his shop does the best quality work in the area) or adds an aggravation factor to his quote (hidden of course). Your next vehicle could cost you more than it could have.

 

Thats total bull in my opinion. You think it is unreasonable to want a truck that has not had paintwork when you are buying brand new and paying a fortune on it for years down the road???? You think it is an unreasonable expectation to want a factory paintjob? Just tell the next owner it has been repainted and see if they will pay you the same.
Might as well buy a used one and save some money then. Just my .02 cents.

 

I agree except for the demand part.....A GOOD dealership will work with you...a better dealership wouldn't lie.

Try for that spray in bedliner....thats a $400.00 freebie.

 

Don't buy it!!!!

Similiar thing happenend to me with my 2002 explorer. 2 years later the paint started cracking. I traded it on my F150. Non-factory paint just isn't the same.

 

How many cars/trucks on how many lots do you think have the same type of repair? They come in all the time with "shipping damage" that is repaired and they are not required to disclose. No telling how many of our trucks have the same type of thing and we don't even know it.

 

But the point is HE KNOWS and has the option of not buying it.

If you were looking at two identical vehicles side by side and knew one was repainted and one was most likely not repainted, which would you choose?

BTW, we have not heard from him in a while. Did we scare him away?