I was - damn thing always lost coolant afterwards- when I changed the cam belt infound a broken bolt holding the timing belt housing to the block- where a water passage passed through the belt housing

 

Ford town of Albany,Ga.

 

Great!! Last time I had a prob withem , I ended up in court.. This is just stupid. I'm glad I do all my own now , it's to hard to trust for me.. Been through it . Should have pointed out your dipstick reading in the beginning of the thread. It sounded like you were reading from the bill.

 

Yeah, my mistake. I'm calling the service manager monday morning. I don't want something for nothing out of this. I just want to make sure they don't go filling up everybody's vehicle all ***** nilly.

 

Take pictures of your dipstick if you plan to go into the dealership again. I realize it would be easy to fraud a phony reading . Just do it so they know your serious when you present the problem you have with em. Those pics CAN go along way and get you some kind of resolve.

 

The dealership where I live put 5 quarts in my truck when they sold it to me. It is a 2003 and calls for 6 quarts of 5w-20. Next time I went to a different place they told me I was a quart low.

 

I got out and drained the excess today and ended up with about a quart. In the immortal words of sheriff Buford T Justice "What in the hell is the world comin' to"

 

LOL - In the immortal words of Roscoe P Coletrain, "I'de wizz on a sparkplug, if it would do any good"

 

HI!... 11 liters here!

 

my pan would scrape if i did that to it.

 

HI!... Mine did too! LOL! That's why I'm going to redesign it.

 

Come on for the love of god what are you doing at the dealership for an oil change in the first place????? 1. Are you comfortable with cheap bulk oil that they have and who really knows if its even Moto 5w30. 2. You are driving an 01 truck. Come on man you would really have to be lazy not to change your own oil, I mean really what is the benefit of taking your truck to the freaking dealership??? especially for an oil change.

 

I'm quite sure that, if the stealership is following Ford specs, they will use synthetic-blend 5W20. Ford back-rated it for use in 95% of their engines (with a few exceptions to keep everyone guessing, of course).

Now, as for the 7-quarts issue, I would have stopped them on the paperwork right there. No way in hell I'm taking home a vehicle that's got too much oil in the crankcase, and there's no way in hell they're charging me for an extra quart. If they're too foolish to think that they know the capacity, too proud to ask, or just too stupid or lazy to look it up (available in the service manual, the owner's manual, and any number of other paper resources they have access to) I'm sure as hell not paying for their incompetence. I mean, c'm on!! It's the dealership. Ford dealers are supposed to be the best qualified, most knowledgable source for repairing you Ford, and they botched an oil change??? Gimme a break!!
[/rant]

So, as for the problem at hand, I'd absolutely voice my gripe to the service manager first, general manager next, and owner last. The problem needs to be dealt with. Not only did they over-fill your engine, they charged you for their incompetence. Sure, $5 isn't a big deal, but if they can't be trusted to handle something as simple as an oil change, I cringe at the thought of what would happen if you need a new engine in the future??

As for the capacity, yes, the original poster's 2001 model takes 6 quarts. You can't always judge by the dipstick as it's marginally accurate at best. The best way to know for sure what 'full' is would be to do an oil change yourself at least once. Change the oil and filter, fill it with 6 quarts fresh out of the bottle, start it and let it run for a minute to prime the filter, shut it down, let it drain back to the pan for 20 or 30 minutes, then pull the stick. Wherever the oil falls on the dipstick, full or not, is 'full'. At that point, you know you have the exact amount of oil recommended for your engine **(when checked at that particluar location in your garage/driveway)**

-Joe

 

Less than 20 bucks for oil and filter and 15 minutes of your weekend. I would start doing it yourself.

 

we have been checking ours as soon as they give it back to us

several times when dipped, it will not read, of course their answer is "its on the engine" so we refuse to move the vehicle for 15 minutes dip again, and still no oil, we make them add a quart until the stick reads nearly full

they have supposeably displicined several employees for this,

we are going to start doing these in our shop ourselves, we only went to them because it was free

we maintain all our farm equipment our selves so we aregoing to do our own in the future, to much hassle plus the chance they will FORGET to put the oil in entirely.