Local Ford Dealer is Clueless!!`
#1
Local Ford Dealer is Clueless!!`
I just called one of the local ford dealers (Northside Ford) and asked the service department which fluid I should be using for several different items. ( Tranny, front and rear diff., and Xfer case ) Service didn't have a clue, they sent me to parts dept. The parts dept. didn't have a clue either. It makes you wonder how
they now what to use when you take your vehicle in for fluid changes!!
They refered me to my owner's manual. I do have it but just wanted to hear what they had to say.
UNBELIVABLE!!
they now what to use when you take your vehicle in for fluid changes!!
They refered me to my owner's manual. I do have it but just wanted to hear what they had to say.
UNBELIVABLE!!
#2
no surprise
Doesn't surprise me one bit. Shortly after I got my new truck, I called and spoke to the service manager at my dealer to inquire about the spec for 5w-20 motor oil and if I could use 5w-30 synthetic instead. To my amazement, he had no clue that the '01 and newer vehicles called for 5w-20! He actually said it was the first he'd ever heard of it.
Needless to say, I'll not be going to the dealer where I purchased the truck for ANY service.
Natty
Needless to say, I'll not be going to the dealer where I purchased the truck for ANY service.
Natty