Sync AppLink question

Old Nov 6, 2016 | 09:49 AM
  #1  
rhampar's Avatar
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From: New York, NY
Question Sync AppLink question

Hi All,

Hoping some of you can provide assistance.

I recently took delivery of a 2016 Platinum late build that has Sync's latest software Sync3 v2.0 and use a iPhone 6 Plus running iOS 10.1.1.

When I try to get Sync to recognize a supported app (Pandora) and show it on the screen it doesn't see any apps and get a message basically stating no supported apps are seen. I do have Pandora running on the phone and get this message whether I'm connected via bluetooth or USB.

That said I can listen to Pandora through the Sync head unit via Bluetooth or USB but looking to see the actual app on screen and hoping once I get Sync to recognize the app that I can change Pandora stations through my Sync screen rather than having to change stations on my phone.

If anyone can provide recommendations I'd be most appreciative.

TIA
 
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Old Nov 7, 2016 | 11:35 AM
  #2  
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Hi rhampar,

Have you gone through all the steps in this article: http://owner.ford.com/how-tos/sync-t...my-iphone.html

Get back to me when you get the chance.

Shaay
 
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Old Nov 7, 2016 | 02:48 PM
  #3  
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Originally Posted by FordIVTteam
Hi rhampar,

Have you gone through all the steps in this article: http://owner.ford.com/how-tos/sync-t...my-iphone.html

Get back to me when you get the chance.

Shaay
Have gone through all the steps. Have even done a master reset on sync, repaired phone and same result. Still no apps (Spotify / Pandora) seen my sync.
 
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Old Nov 7, 2016 | 04:47 PM
  #4  
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Let's continue to work on the other thread! I just responded to your most recent post.

Shaay
 
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