Got My musicmoose box
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Joined: Jan 2006
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I know I'm going to sound like the jerk here, but the clips you show of what he's sent you make it look like he's at least trying to work it out for you.
He's human, he made a mistake. He's trying to fix it. You are disappointed, and even mad that it happened. Try to take a breath and work it out in a mature manner. If you just want to send it back and getr a refund, tell him so without raising your voice, and try to use the same level of cooperation he's trying to give you.
You know the old saying about it's easier to catch bees with honey, or whatever it is? The more you go on offense, the more heartburn for everybody.
Having been in his situation, I know I always tried a lot harder to help someonbe who took it easy. The more of a jerk they were, the slower I went (if I tried to fix it at all)
He's human, he made a mistake. He's trying to fix it. You are disappointed, and even mad that it happened. Try to take a breath and work it out in a mature manner. If you just want to send it back and getr a refund, tell him so without raising your voice, and try to use the same level of cooperation he's trying to give you.
You know the old saying about it's easier to catch bees with honey, or whatever it is? The more you go on offense, the more heartburn for everybody.
Having been in his situation, I know I always tried a lot harder to help someonbe who took it easy. The more of a jerk they were, the slower I went (if I tried to fix it at all)
Senior Member
Joined: Jun 2005
Posts: 1,156
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From: S.E. Michigan
I got a Musicmoose single 10 inch sub box and i'm happy with it. I bought a kicker hard grill, and that keeps it from touching the carpet. I also did this today,I added 5 thick washers(about 1/2 inch total thickness) under all of the seat frame mounts to raise it up alittle, and the sub fits completely under the seat now. Good Luck...
Senior Member
Joined: Sep 2003
Posts: 3,053
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From: Aggieland, TX
Well it looks like he has a bit of an ego, but I dont see anything thats horrible customer service. He did send you out a new box on his dime...
Is it the best customer service? No...but I dont think its anything to get bent up over. Also I think if you had just called him when he first asked, things would have gotten resolved faster.
Although I have to agree I find it a little rediculous that he doesnt believe your measurements in the pic, I guess you fabbed up a special one just for this purpose
Let us know if the new box is the correct depth...Im considering buying my box from them whenever I get some money.
Is it the best customer service? No...but I dont think its anything to get bent up over. Also I think if you had just called him when he first asked, things would have gotten resolved faster.
Although I have to agree I find it a little rediculous that he doesnt believe your measurements in the pic, I guess you fabbed up a special one just for this purpose
Let us know if the new box is the correct depth...Im considering buying my box from them whenever I get some money.
Senior Member
Joined: Sep 2003
Posts: 3,053
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From: Aggieland, TX
Originally Posted by 2000F150HD
PS Johngs... I agree with you to some extent. He sis send a new box and he did pay for the return of the old one and the shipping of the new one. I guess there are some companies that wouldn't even do that. But, I would still much rather have spent my money elsewhere. And i dont agree that it would have been better if i called him. And im glad i didn't. If i can buy the box over the net and pay him over the net then he should be able to resolve this issue over the net. I dont need to get in any rediculous phone calls with this guy.
although it probably would have just turned into him trying to overwhelm you with his higher-than-thou attitude