Did you request the Safelite windsheild or did they try to replace with another? I am looking for a replacement W/S now, and I want the same W/S I have now, tinted with the f150 logo, did yours come with both items at no cost to you? I live in Ma. also

 

I have had a couple of windshields replaced.
They always moved all existing stickers from the old to the new without a problem. It's part of the service.

 

Cool. They moved my appointment to Friday (tomorrow) at 8:00. Safelite couldn't locate a Harley windshield. They had to get it through the dealer and it showed up today. I'll mention the sticker removal just to be sure. Post pics if I don't forget my camera. - Og

 

Safelite installed windshield. Original Carlite, Ford/Harley alliance logo glass. They didn't remove my "Built" sticker from the old windshield. Said it wouldn't go back on without being messed up. Guess I'll go to the dealer to see if they will order one when I go back in for service. - Og

 

I go out to my truck for lunch and notice my Homelink transmitter is hanging from the windshield. It was "propped" up to try to fool me. When I removed my sunshield, the transmitter completely fell off the mount, hanging from the wires. There are two tabs on the transmitter housing that fit into slots in the mount that adheres to the windshield. Drove straight to Safelite. Pissed. They knew they broke it and didn't tell me when the new windshield was installed. They agreed to pay the dealer to fix it. Now I got to go back to the dealer to let them pull the part number from the transmitter to replace it and wait until it gets here. If they would've told me the day it was installed, I'd have the friggin' thing by now.

Here's the kicker. On the way back from Safelite, I got two small pecks in my new windshield. Makes me not want to put another dime into my truck.

Ain't life grand? - Og

 

There are two easy ways I remove the stickers from the windshield where they can be placed on the new one.
If you have a heat gun, a new razor blade, and a steady patient hand. Try to let the razor blade do the work instead of pulling on the sticker.
Or try using non ammonia glass cleaner or a mixture of soap and water. Spray the sticker and keep the blade wet the entire time. Once the sticker is off set it aside and let it dry before placing it on your new windshield.

 

I dont generally like to bash a company. There are times when it is called for though. I have had nothing but bad experiences with Safelite. Working in a body shop I tend to do alot of Glass R&I and replacement. Almost everytime I ever had to use them it seemed like something was messed up afterwards. Either the scratched the glass, cut a trim panel or moulding or got urethane on something. If youve ever messed with urethane you know once you get just a little bit on something it gets everywhere and is a pain to clean up.

I had a customer that had a w/shield replaced with safelite before the vehicle was brought to me. The glass was not set right and leaked. Safelite sent the tech to our shop to warranty the install. There was a light drizzle that day. The safelite tech shows up with one of his co-workers in tow. You can tell he is not happy about having to re-do the job and is very impatient. As i am giving him the keys, my manager walks in the office and asks if he could move his van as he had parked in front of the enterance to our back lot. He was not being rude about it but you could tell my manager was a little aggitated that the guy just pulls up and parks in front of the gate instead of in a parking space. The safelite tech proceeds to turn around and hand me the keys back and tells me he doesnt work in the rain. I told hime thats no problem because I have had the vehicle parked in the detail bay all day. The vehicle is nice and dry for him. He tells me again that he does not work in the rain. At that point I tell him I will let the customer know why he didnt want to fix the w/shield. He turns around and walks out.