Warranty on Engine Denied
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Joined: Mar 2001
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From: Mobile, AL, USA
Originally posted by Frank S
I sit corrected. You win
I sit corrected. You win
I'm not looking to create an enemy out of you either. We're cool in my book.
BfB
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Joined: Feb 2001
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From: Dallas, Texas
Originally posted by noelvm
What it proves is that you should NEVER go into a dealership unliess you know before hand what their approach is to mods. It's too late now to go somewhere else. Your vin is in fords master computer and you are going to be red flagged whereever you go.
Also they complied with the Moss Magnasin (sp?) act by asserting it was your mods that caused the damage. Now you must prove, either to their satisfaction or in court, that your mods did not cause the damage. Hope you have a lot of money to fight ford in Court. Should take about five years if you are lucky. Ford lives in court. Good luck you'll need it.
NEVER GO INTO A DEALERSHIP WITH MODS UNLESS YOU KNOW THE DEALERSHIP IS NOT GOING TO SCREW YOU. ONCE THEY DO AND REPORT YOUR VIN # IT'S TOO LATE!
noelvm
What it proves is that you should NEVER go into a dealership unliess you know before hand what their approach is to mods. It's too late now to go somewhere else. Your vin is in fords master computer and you are going to be red flagged whereever you go.
Also they complied with the Moss Magnasin (sp?) act by asserting it was your mods that caused the damage. Now you must prove, either to their satisfaction or in court, that your mods did not cause the damage. Hope you have a lot of money to fight ford in Court. Should take about five years if you are lucky. Ford lives in court. Good luck you'll need it.
NEVER GO INTO A DEALERSHIP WITH MODS UNLESS YOU KNOW THE DEALERSHIP IS NOT GOING TO SCREW YOU. ONCE THEY DO AND REPORT YOUR VIN # IT'S TOO LATE!
noelvm
I am chipless...as we speak.... 
Senior Member
Joined: Feb 2001
Posts: 316
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From: Dallas, Texas
Pandoras
Robert....you WIN SIRE!! 
check this out...go get yourself a good lawyer....
http://www.thefordsource.com/store/m...lectronics.htm
pandoras box....only in America!
check this out...go get yourself a good lawyer....http://www.thefordsource.com/store/m...lectronics.htm
pandoras box....only in America!
Senior Member
Joined: Dec 1999
Posts: 102
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From: Urbana IL 61801
Lean out one cylinder?
Hey maybe it's just me, but does a chip control each injector individually? I thought it controls the engine in banks(left-right). It seems that some of the guys on here that burn chips out to have the correct answer for the Blue Oval God?!? Or maybe it's just me.........
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Joined: Sep 2000
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Speaking of Superchips or other supporting vendors, where are they in this thread? MISSING IN ACTION!
Please take note that many vendors talk the talk but they sure as heck don't walk the walk when it comes down to the customer getting their warranty denied.
How many times does this have to happen before we all realize that Ford has us by the nads, warranties mean nothing in this country. You don't even have to have a mod to get denied, but it sure can make it happen quicker. HELLO, Ford's warranty means absolutely nothing if a bad dealer puts the screws to you. Good luck fightning a multi-billion dollar consumer scam company like an auto maker.
The auto industry is entirely based on putting the crew job to the comsumer. From the purchase, to parts and repairs, to trade in, to purchase again, we all take the shaft HARD. Does anyone here think that Ford, GM, DC, or any of the others actually give a rats behind about the consumer?
Please take note that many vendors talk the talk but they sure as heck don't walk the walk when it comes down to the customer getting their warranty denied.
How many times does this have to happen before we all realize that Ford has us by the nads, warranties mean nothing in this country. You don't even have to have a mod to get denied, but it sure can make it happen quicker. HELLO, Ford's warranty means absolutely nothing if a bad dealer puts the screws to you. Good luck fightning a multi-billion dollar consumer scam company like an auto maker.
The auto industry is entirely based on putting the crew job to the comsumer. From the purchase, to parts and repairs, to trade in, to purchase again, we all take the shaft HARD. Does anyone here think that Ford, GM, DC, or any of the others actually give a rats behind about the consumer?
Last edited by mracer; Sep 6, 2001 at 07:12 PM.
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Joined: Aug 2001
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From: Greater Boston
heard of this?
i read to do this somewhere else on this site when an i/c needed replacement and they wouldn't warranty it because it was a tsb but ..., and it has been done to me at my own store......have the dealer replace the motor, and pay with a credit card......then dispute the charges....that way your truck is fixed while you fight the battle.....i'm not personally recommending you do this, but.........???? I know it sucks to be on the other side cause there's not much you can do.....i've been there.
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Joined: May 2000
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From: SoCal
Originally posted by Y2K 7700 4x4
Stories such as this one continue to baffle me.
The dealer could have made good money repairing your engine, but instead got less than nothing -- the Hines Park New Hudson MI dealership now has public attention that they're not customer-focused.
You'd think the money was coming directly out of the dealer's pocket. If they'd have been smart, they'd have had a bunch of money being added to it's pocket.
Stories such as this one continue to baffle me.
The dealer could have made good money repairing your engine, but instead got less than nothing -- the Hines Park New Hudson MI dealership now has public attention that they're not customer-focused.
You'd think the money was coming directly out of the dealer's pocket. If they'd have been smart, they'd have had a bunch of money being added to it's pocket.
Other than that..I am going to have to go with BadDog on this one. If I started hacking apart my Playstation 2 to play burned video games, then it broke because of the chip I put in it...I don't think I would go around calling Sony "The Devil" because their machine broke it after i modified it. Maybe the chip caused it...maybe it did not...but like baddog says...it's a risk you need to accept if you are going to Mod your vehicle. After seeing all these probs...I am leaving my truck stock...as it is my daily driver...and I can't afford to have it break on me.
Still...sorry to hear about your engine..that really does suck man.
Senior Member
Joined: Dec 1999
Posts: 102
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From: Urbana IL 61801
Lean out one cylinder?
I'm still curious why no chip makers havent come forward to help this guy out. I was thinking about getting a chip, but if these people wont stand behind their product when it gets stomped on by a dealer, is it really worth it? Or are they just afraid to accept the responsability that there programing may be at fault? Funny how no one has answered my question about how it can lean out one cylinder. Hello SAL, i know you are a tech and a chip tuner, please give us the skinny!
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Joined: Dec 2000
Posts: 2,365
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From: Elkton, MD
95 Saleen S351,
Just put your playstation in the original box and take it back where you bought it. If it's too old, just buy a new one and swap the covers where the serial number is located.
Just kidding about the playstation, but a $200 playstation doesn't compare to a $30,000 truck. Manufacturer's either need to come right out and state not to mod vehicles at all or accept some of the warranty repairs. People can't afford to buy expensive vehicles and have their warranties voided for a chip. Look at dealers like Downs Ford and the many others who sell and install aftermarket parts. Do you think they void customers warranties after they installed apart?
Just put your playstation in the original box and take it back where you bought it. If it's too old, just buy a new one and swap the covers where the serial number is located.
Just kidding about the playstation, but a $200 playstation doesn't compare to a $30,000 truck. Manufacturer's either need to come right out and state not to mod vehicles at all or accept some of the warranty repairs. People can't afford to buy expensive vehicles and have their warranties voided for a chip. Look at dealers like Downs Ford and the many others who sell and install aftermarket parts. Do you think they void customers warranties after they installed apart?
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Joined: Apr 2001
Posts: 946
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From: Over yonder somewhere
Robert,
I understand your situation fully. Ford tried to screw me out of $8000 for an engine that blew in my '99 Cobra. I ended up payinf 20% of dealers cost (~$1500) becuase I did the honest thing and tell them that I had Steeda Underdrive pullies on it at one time. Of course they used this as the excuse. THEY HAVE NO INTENTION FO SETTLING WITH YOU! Sorry, but that's how it works. Call customer service and file a formal complaint. The dealership will have the number to call. This will get a file started on you vehicle and will put the regional service rep. in touch with you. Ask to talk to his boss. BE CORDIAL AND PROFESSIONAL. BE STERN AS WELL! Making rude anger ridden remarks will get you nowhere.
It is not a fun battle by any means, they have the money to delay trials, court hearings, etc. indefinetly and will do that. It's sad that a company will not stand behind somethnig thay sell and people will put them on pedestal and praise them for that person's entire life.
I'm at the point now where I think the word "WARRANTY" is just a ploy to sell a vehicle, it doesn't really exist.
I understand your situation fully. Ford tried to screw me out of $8000 for an engine that blew in my '99 Cobra. I ended up payinf 20% of dealers cost (~$1500) becuase I did the honest thing and tell them that I had Steeda Underdrive pullies on it at one time. Of course they used this as the excuse.
THEY HAVE NO INTENTION FO SETTLING WITH YOU! Sorry, but that's how it works. Call customer service and file a formal complaint. The dealership will have the number to call. This will get a file started on you vehicle and will put the regional service rep. in touch with you. Ask to talk to his boss. BE CORDIAL AND PROFESSIONAL. BE STERN AS WELL! Making rude anger ridden remarks will get you nowhere. It is not a fun battle by any means, they have the money to delay trials, court hearings, etc. indefinetly and will do that. It's sad that a company will not stand behind somethnig thay sell and people will put them on pedestal and praise them for that person's entire life.
I'm at the point now where I think the word "WARRANTY" is just a ploy to sell a vehicle, it doesn't really exist.
