Pissed with Ford service (Long)
Member
Joined: Mar 2000
Posts: 36
Likes: 0
From: Lake Zurich, IL USA
I bought my L at Arl Hts Ford and have had it serviced there. I would not go there for service. I had the clunk, they welded the front arm ( didn't disconnect the battery like they are suppose to ). I had it in 3 times for an alignment. It has been in 5 times for squeeky brakes ( I still have it ). They turned the front rotors when the squeek is in the back. They charge $9.00 per quart for Mobil One oil ( Total oil change was $75.00 ). I'm going to victor ford in wauconda from now on. Sorry for rambling.
Member
Joined: Apr 2001
Posts: 55
Likes: 0
From: Maineville, Ohio USA
WOW!...Lived in the Chicago area for 20 years. Glad I don't anymore.
I've got a great SVT dealer in "Kings Ford" Symmes Township Ohio.
Waconda and Fox Lake aren't that far. I would try them!
I've got a great SVT dealer in "Kings Ford" Symmes Township Ohio.
Waconda and Fox Lake aren't that far. I would try them!
Senior Member
Joined: Oct 2000
Posts: 729
Likes: 0
From: 5 minutes from the fastest track in Texas
Can't help much with the dealers in Illinois. I guess I'm lucky. I brought my truck in for the first oil change, and told them about my problems. They seemed very concerned and did everything they could to resolve my issues.
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2001 Black Lightning
picked up 3/20/01
14% tint sides and rear
Line-X Bedliner
K&N, 26 X 10.5 M/T ET Streets and more to come
Best E.T.: 13.462 @102.30 (actual time slip)
Best 60': 1.93
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2001 Black Lightning
picked up 3/20/01
14% tint sides and rear
Line-X Bedliner
K&N, 26 X 10.5 M/T ET Streets and more to come
Best E.T.: 13.462 @102.30 (actual time slip)
Best 60': 1.93
Member
Joined: May 2001
Posts: 17
Likes: 0
From: Dallas, TX USA
What's the big deal about SVT Certified?
I take mine to a Lincoln-Mercury Dealer across the street from work because they have excellent service. The mechanics come out and practically fight over who gets it, and the overall level of butt-kissing from the techs is excellent from catering to the Lincoln owners.
I take mine to a Lincoln-Mercury Dealer across the street from work because they have excellent service. The mechanics come out and practically fight over who gets it, and the overall level of butt-kissing from the techs is excellent from catering to the Lincoln owners.
Senior Member
Joined: Nov 2000
Posts: 723
Likes: 0
From: Proctorville, Ohio
<font face="Verdana, Arial" size="2">Originally posted by CraigO:
What's the big deal about SVT Certified?
I take mine to a Lincoln-Mercury Dealer across the street from work because they have excellent service. The mechanics come out and practically fight over who gets it, and the overall level of butt-kissing from the techs is excellent from catering to the Lincoln owners.</font>
What's the big deal about SVT Certified?
I take mine to a Lincoln-Mercury Dealer across the street from work because they have excellent service. The mechanics come out and practically fight over who gets it, and the overall level of butt-kissing from the techs is excellent from catering to the Lincoln owners.</font>
Senior Member
Joined: Nov 2000
Posts: 723
Likes: 0
From: Proctorville, Ohio
<font face="Verdana, Arial" size="2">Originally posted by 95 Saleen S351:
Gforce,
If you like the dealer you bought it from, take it there to be serviced. There is no such thing as SVT "certification" for technicians.
Any Ford, Lincoln or mercury dealer can work on your car.</font>
Gforce,
If you like the dealer you bought it from, take it there to be serviced. There is no such thing as SVT "certification" for technicians.
Any Ford, Lincoln or mercury dealer can work on your car.</font>
<font face="Verdana, Arial" size="2">Originally posted by kobiashi:
Saleen is correct. The SVT "certified" bit is foe Dealers...sales departments, and has nothing to do with the service department. If you look at page 15 of the SVT Lightning Owner's Guide Supplement it states: "The F-150 Lightning or any SVT can be serviced under warranty aat any Ford-Lincoln-Mercury dealer nationwide"</font>
Saleen is correct. The SVT "certified" bit is foe Dealers...sales departments, and has nothing to do with the service department. If you look at page 15 of the SVT Lightning Owner's Guide Supplement it states: "The F-150 Lightning or any SVT can be serviced under warranty aat any Ford-Lincoln-Mercury dealer nationwide"</font>
On another occasion I was talking with the parts manager at the same dealer. I said it sucked they couldn't work on my truck. He said, "Yeah, it's because we don't have any certified mechanics."
It never ceases to amaze me the different stories we're told as a group. Oh, and the one guy I know HAD to go to the SVT cerified dealer for his I/C replacement and it was pretty far away.
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Jim
Black '00
#1,757 built 3/30/00
Clear corners
JDM street program
JDM 2# blower pulley (ordered)
J.L. Stage II ram-air
FRPP Oval throttle body
90mm MAF
MagnaFlow Exhaust
Thread Starter
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Member
Joined: Mar 2001
Posts: 71
Likes: 0
From: Chicago, IL, USA
Hmm.. Conflicting reports on Arlington Ford. Victor ford is the only dealer without negative comments. Maybe I will take a day off for a road trip.
MisterP - Sessler was the nearest dealer that would give me X-plan pricing. Their sales and service staff are pretty cool, but I don't think they know how to service Lightnings.
Tampa-Harley - Point well taken. It is surprising how companies stay in business with ****ty business practices.
MisterP - Sessler was the nearest dealer that would give me X-plan pricing. Their sales and service staff are pretty cool, but I don't think they know how to service Lightnings.
Tampa-Harley - Point well taken. It is surprising how companies stay in business with ****ty business practices.