Lightning

BTS = A+ customer service.

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Old Nov 18, 2005 | 03:52 AM
  #1  
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BTS = A+ customer service.

As most of you know, 2 years ago I had Brian @ BTS pull the broken Monster Box tranny out of my truck and build it to his specs. Needless to say I have had 2 trouble-free years of service since I had it done. It has been daily driven for 2 years with 200+ 11 second passes and 80+ 10 second passes so I thought it was time for me to change the fluid and filter.

I called up Brian to ask him where I could find the Schaffers tranny fluid he uses since I haven't had any luck finding it locally. He told me that over the past year he's made a few changes to his trannys and if I could bring the truck to him, he'd like to pull the tranny out, do the new upgrades, freshen up any parts that may need it and change the fluid and filter for me. Kinda hard to pass up a deal like that, huh?

I decided to take him up on his offer and also have a superduty trans cooler installed while I was there. I drove to his shop this morning and he pulled the tranny apart and to my surprise it was in pristine condition. The clutch plates and steels looked like the might have 100 miles on them. All the bushings, pump gear, sprag, center support etc. were all in perfect condition.

He re-assembled the tranny and did all of his latest upgrades which included some cryo treated hard parts and a couple other secrets which he asked me not to divulge. He also tossed my perfectly good PI converter in a bucket and slapped a brand new one on. He said he wanted to send my converter to PI to have them take it apart and see how everything looks after a couple years of drag strip abuse.

Brian worked from 8 a.m. this morning till 7 p.m. this evening strictly on my truck and his lovely wife even cooked us lunch.

To sum it all up:

tranny filter $25

superduty cooler $75

16 qt's tranny fluid $90

The huge grin on my face when he told me "no charge for labor or upgrades"

PRICELESS

In my book, that is waaaaay above the call of duty. A HUGE for Brians Truck Shop and his crew for their hospitality and customer service.

As Rob would say, WOOOOOOOOOHOOOOOOOO!!!!!!
 
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Old Nov 18, 2005 | 04:00 AM
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Here are some pics from my visit.

Pulling the tranny.



 
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Old Nov 18, 2005 | 04:01 AM
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Some pics of the clutch packs he took out of the 2 year old box.





 
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Old Nov 18, 2005 | 04:02 AM
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Old Nov 18, 2005 | 04:03 AM
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The new superduty cooler installed.



 
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Old Nov 18, 2005 | 09:02 AM
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Wow; I'm very impressed
 
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Old Nov 18, 2005 | 11:02 AM
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I LOVE MY BTS TRANNY

I pretty much have beatin the livin ***** out of it for 2 years and it still runs like a top. No issues at all.

I would (and have ) recommended there tranny to anybody w/o worry.

VINNIE
 
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Old Nov 18, 2005 | 11:33 AM
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Truely amazing... They do not have lifts there and pull trannies on jack stands? I'm impressed...
 
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Old Nov 18, 2005 | 11:33 AM
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Very nice. When my tranny lets go, BTS for me.
 
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Old Nov 18, 2005 | 11:37 AM
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I've spoken to Brian many times when I worked at JDM. He's a great guy who is very passionate about what he does. In my opinion he is the ONLY source for a built Lightning transmission, period!

Justin
 
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Old Nov 18, 2005 | 12:01 PM
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glad to see the results. So he can fix a MB when they break to be like yours? Ill be calling him soon i guess
 
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Old Nov 18, 2005 | 12:29 PM
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Originally Posted by LatemodelRacer2
glad to see the results. So he can fix a MB when they break to be like yours? Ill be calling him soon i guess
Absolutely. He basically took my MB apart, showed me what caused it to break and where his design addresses alot of things that Ford and even Gregg overlooked.
 
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Old Nov 18, 2005 | 12:36 PM
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Originally Posted by JeffsLightning
Truely amazing... They do not have lifts there and pull trannies on jack stands? I'm impressed...
I give him grief about that too. He actually prefers lying on his back when pulling a tranny. Most of the trucks he works on are big diesels though. He can have a tranny out of a big truck in 20 minutes without ever putting it on jack stands. It takes him about an hour to pull a Lightning tranny on jack stands.
 
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Old Nov 18, 2005 | 12:45 PM
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Originally Posted by dealerjim
. It takes him about an hour to pull a Lightning tranny on jack stands.

Pfft! I could do that too....I just CHOSE to take 8+ hrs to pull mine at 2am!

Thats pretty amazing! I guess practice makes perfect. I know where I will be going when my tranny goes south!
 
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Old Nov 18, 2005 | 01:03 PM
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Great service Your trucks looking great Jim
 
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