Props to Sue from Johnny Lightning!!
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From: STL
Props to Sue from Johnny Lightning!!
I know John is racing this weekend, and they're off today, but even in the hustle and bustle of trying to get things out and following up with people, they had time for my insignificant request!! 
I emailed JL a day ago, as I needed a small part that I could no longer find. Not only did Sue follow up with me via email, but she called me back, and is shipping it out sans CC#!
In the times that I've dealt with John and Sue, they've been nothing but helpful, pleasant, and willing to go the extra mile for a customer! I may not have spent as much as Charlie and others with KBs and built bottoms, but know this: If I ever hit a landfall settlement/lottery, they'll be the first to see a big check from me for every last go-fast goodie!!
Thanks John and Sue!
-Jeff
I emailed JL a day ago, as I needed a small part that I could no longer find. Not only did Sue follow up with me via email, but she called me back, and is shipping it out sans CC#!
In the times that I've dealt with John and Sue, they've been nothing but helpful, pleasant, and willing to go the extra mile for a customer! I may not have spent as much as Charlie and others with KBs and built bottoms, but know this: If I ever hit a landfall settlement/lottery, they'll be the first to see a big check from me for every last go-fast goodie!!
Thanks John and Sue!
-Jeff
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Joined: Sep 2002
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From: Plainfield, Illinois
Re: Props to Sue from Johnny Lightning!!
Originally posted by MaxPower
In the times that I've dealt with John and Sue, they've been nothing but helpful, pleasant, and willing to go the extra mile for a customer!
In the times that I've dealt with John and Sue, they've been nothing but helpful, pleasant, and willing to go the extra mile for a customer!
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From: O'Fallon, MO
Re: Props to Sue from Johnny Lightning!!
Originally posted by MaxPower
I know John is racing this weekend, and they're off today, but even in the hustle and bustle of trying to get things out and following up with people, they had time for my insignificant request!!
-Jeff
I know John is racing this weekend, and they're off today, but even in the hustle and bustle of trying to get things out and following up with people, they had time for my insignificant request!!
-Jeff
he he.. Glad you found a better option than having that part/tool machined.
-Mark
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From: O'Fallon, MO
Originally posted by eatoncharged
strange ive tried to do business with them twice and they either never answer the phone or sue wont call anyone back.
strange ive tried to do business with them twice and they either never answer the phone or sue wont call anyone back.
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From: STL
Originally posted by St Louis Lightning
They ignore people with less than 300 posts here, so pretty soon you should be just fine..
They ignore people with less than 300 posts here, so pretty soon you should be just fine..
Yea, thanx Mark... it REALLY would have been a PITA to make that thing myself ...ugh
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From: Westminster, Md USA
I have emailed them 4 times in the last 2 weeks asking "what" changes did they make to my chip I sent them and have gotton no response. The sent the chip back in a box with no information at all. It would be nice to know if they added or removed some advance and or fuel.
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From: Illinois
Originally posted by seidler
I have emailed them 4 times in the last 2 weeks asking "what" changes did they make to my chip I sent them and have gotton no response. The sent the chip back in a box with no information at all. It would be nice to know if they added or removed some advance and or fuel.
I have emailed them 4 times in the last 2 weeks asking "what" changes did they make to my chip I sent them and have gotton no response. The sent the chip back in a box with no information at all. It would be nice to know if they added or removed some advance and or fuel.
Didn't you know that is Super Top Secret Stuff? LoL It's amazingand what simply info some tuners have a hard time giving out....maybe it's for liability reasons....
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From: Westminster, Md USA
I am sorry but I don;t buy the "Super Secret Stuff". It is my truck and it would surely be nice to know what is changed so I can keep track of what works and what doesn't. I.E. If they richened it and it ran worse I might want it leaned. If they ran more advance and or leaned it and it changed the way it ran or caused it to detonate I might get a handle on what to do next.
