Dealing with vendors...
Dealing with vendors...
I have had a few problems with an exhaust I purchased from a supporting vendor here. They said they would stand by their system and replace the bad pieces... that was January. I have communicated back and forth with them via all types of communication.... still no correct pieces delievered to me. It's always the same excuse that "we are building on Monday and will have to you in a couple of days". Honestly I am tired of it. Where can I go to take it the next step further. The system that I have fell apart - vendor admitted as well - and I was supposed to recieve new pieces... which I have never seen.
What do I do??
What do I do??
Did I not read a reply from the afore unmentioned vendor a few weeks ago at best, telling you to call them and they would take care of this issue immediately?
Of course I did, and of course you did as they requested. Now what can the problem be???
Good luck my friend.
Marc
Of course I did, and of course you did as they requested. Now what can the problem be???
Good luck my friend.
Marc
Please keep the lightning owner community informed of your outcomes & experiences. Most of us like to make informed decision when we decide to spend our hard earned cash.
I love a free market society!
WOT
I love a free market society!
WOT
I really hoped they would take care of it. They seemed concerned about both on the phone and in here, yet they have done absolutely nothing for me. I have been disappointed only in this vendor... plus all of the stories on here about them.... plus the ones we do not see since they are somehow deleted before we can see them.
Originally posted by wydopnthrtl
Please keep the lightning owner community informed of your outcomes & experiences. Most of us like to make informed decision when we decide to spend our hard earned cash.
WOT
Please keep the lightning owner community informed of your outcomes & experiences. Most of us like to make informed decision when we decide to spend our hard earned cash.
WOT
Phil,
Please call the shop at 732/780/0770. We would like to discuss on how to prevent this from happening again. We sent you out a new set, were hoping the new coating will prevent the rust from coming back.
Thanks,
Justin@JDM
Please call the shop at 732/780/0770. We would like to discuss on how to prevent this from happening again. We sent you out a new set, were hoping the new coating will prevent the rust from coming back.
Thanks,
Justin@JDM
Ok, looks like you got everythign straightened otu with Jim on whihc route to take. Here is your FedEx tracking # for those tips.. 084828490043688
Thanks,
Justin@JDM
Thanks,
Justin@JDM
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Man I'm having the same problem.......
It is rusting were the weld is in between the tips, looks like *****.
Not happy, I have to clean them all the time, with mother polish, then it comes back.
New coating? Hmmm....... I was not told about this!
Help me out JDM!
It is rusting were the weld is in between the tips, looks like *****.
Not happy, I have to clean them all the time, with mother polish, then it comes back.
New coating? Hmmm....... I was not told about this!
Help me out JDM!
I don't think they'll cover that... my pipes were completely rusted... looks like a 200,000 mile exhaust system that went through snow/salt all of it's life... yes, it's that bad.
Originally posted by 78f1hundo
Man I'm having the same problem.......
It is rusting were the weld is in between the tips, looks like *****.
Not happy, I have to clean them all the time, with mother polish, then it comes back.
New coating? Hmmm....... I was not told about this!
Help me out JDM!
Man I'm having the same problem.......
It is rusting were the weld is in between the tips, looks like *****.
Not happy, I have to clean them all the time, with mother polish, then it comes back.
New coating? Hmmm....... I was not told about this!
Help me out JDM!
I've had my exhaust on for about a year.
NO WINTER driving for me. It sits.
I agree, they should send me a new one, but, they only give cleaning directions. Pretty lame. But, in the future I prolly won't do much business with them.
Just go see the JJ svt site. You will learn a bunch of things about his vendor.
NO WINTER driving for me. It sits.
I agree, they should send me a new one, but, they only give cleaning directions. Pretty lame. But, in the future I prolly won't do much business with them.
Just go see the JJ svt site. You will learn a bunch of things about his vendor.
93Cobra/Phil,
MOVE TO TEXAS with Elaine and I !
No salt and barely any snow/ice for even a week. Just watch out for the hail in the spring-time.
That'll take care of your corrosion issues. Hope you get it resolved!
Ronald
PS: Congrats on your "plans" for the future.
MOVE TO TEXAS with Elaine and I !
No salt and barely any snow/ice for even a week. Just watch out for the hail in the spring-time.That'll take care of your corrosion issues. Hope you get it resolved!
Ronald
PS: Congrats on your "plans" for the future.


