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Reason for Warranty Denial

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Old Feb 12, 2003 | 05:38 PM
  #1  
Twisted99's Avatar
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Reason for Warranty Denial

Ford sent out an Independent Contractor..Scape Goat..I mean to assess the damage.....Twice he visited my friendly Dealer. The engine had no mods on it. The PCM contacts were brass...This is Not My definition of Ford's statement....they reply when asked....PCM Tampering... I asked for a definition of "PCM tampering".....The Ford Customer Service Joke Line is indeed comical. Each Time I called to inquire after warranty they ask for an elaborate explanation of what happen. Each time the web they weaved of intrigue. I was questioned in so many ways by so many Customer Service Individuals all the while with the cute little disclaimer playing in the background...."Your call may be recorded for Continuous Improvement reasons".

As the owner of several Ford Products and past Owner of even more, never having this situation crop up is disconcerting. I have spoken with the SVT Hotline as well. They seemed to have a much better grasp on Customer Service and genuine concern.
While I have yet to recieve the return call from SVT I do expect much more eloquent replys.

Having spoken with The Alabam State Attorney Generals office I
am confident I will reach a satisfactory resolution. Not that a behemoth bully like Ford is being fair and playing by the law.

It is so invigorating to have meaning in my life again.

Let me say up front.....

You Gotta Play to Pay....

There ain't NO game if I don't pay...
 
Old Feb 12, 2003 | 05:58 PM
  #2  
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Good luck on getting them to own up to it ...
 
Old Feb 12, 2003 | 06:03 PM
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Re: Reason for Warranty Denial

Originally posted by Twisted99


It is so invigorating to have meaning in my life again.

Let me say up front.....

You Gotta Play to Pay....

There ain't NO game if I don't pay...


get 'em good!! you better believe if ford was trying to screw me over even if i DID have mods (which i dont) i'd be trying to put up the fight of a lifetime!
 
Old Feb 12, 2003 | 06:06 PM
  #4  
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Do what i did on one of the Cobras. Request they send out a District Service Manager.

Also, taking it to another dealer wont hurt.
 
Old Feb 12, 2003 | 06:07 PM
  #5  
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Jeff you should have listened to JP..
 
Old Feb 12, 2003 | 06:11 PM
  #6  
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Tennessee department of consumer affairs didn't want to hear my story.

I tried and tried to get Ford to reverse their decision with me and it didn't work. Good luck with your fight. Ask Ford to send you dispute resolution paperwork.

When they voided my warranty it showed in the Oasis report, however one year later my report says nothing concerning an engine warranty void.
 
Old Feb 12, 2003 | 06:25 PM
  #7  
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JeffsLightning

hey what's this about What JP said..did I miss something?

fn_darkness@hotmail.com
 

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Old Feb 12, 2003 | 06:28 PM
  #8  
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easterisland

Did you replace a block ? I know I could search it out but damn..I really am sick to my guts. How was it ? My core is of course junk.
Kinda like the remanned warranty.
 
Old Feb 12, 2003 | 06:31 PM
  #9  
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Jeff: get my email?

Easterisland: what mods do you have exactly? I've gathered that you have a roush suspension and monster box...what else? sounds like a nice truck w/ good mods...
 
Old Feb 12, 2003 | 06:39 PM
  #10  
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From: Nashville
mobil 1 5-30 engine
mobil 1 75-90 diff.
zaino
autometer steering column gauge pod
autometer 3 gauge pod
hypertech 160* thermostat
piaa lights
halogen back up lights
metco polished crank case breather
flex-a-lite dual 15" electric fan
ruslows rear slotted rotors
99 Lightning rear bump stops
Electric fuel door
bedrug
svt front bra
svt cotton seat covers
huskey liner floor mats w/center liner
walmart steering wheel cover
are bed cover w/wing, electric lock, fossliner, and led 3rd brake light
are z series topper w/wing, electric lock, fossliner,rear wiper system
painted tailgate handle
pace edwards electric tailgate lock
lund roll pan
street scene hidden hitch
street scene flip up license plate
all sales polished lighted license plate frame
taylor battery box bed mounted
moroso battery cut-off switch
mag-hytec rear diff cover
B&M tranny pan
metco interchangeable upper pulley
painted side steps
optima battery
mtx thunderform
ford single disk cd head unit
polk audio 6.5" speakers
infintiy tweeters
roush suspension
factory tech monster box
nitto 555drs rear
nitto 555's front
Weld prostar XP’s 18x8and 18x9.5 and 16x8
valentine 1 radar/laser detector
phasar radar/laser jammer
radio shack trunking 200 ch police scanner
apc euro clear corners
apc projector headlights
street scene smooth wiper cowl
street scene mirrors
NX FRED nitrous controller

JDM flip chip
PSP 255 high pressure fuel pumps
JDM coated long tube headers
JDM high flow cats
JDM traction bars
JDM stainless exhaust tips
JDM Magnaflow stainless dual mufflers
JDM drive shaft loop
JL 6 pound and 2lb lower pulley
painless wiring high amp alternator shut down relay
JDM balanced and blue printed engine
JDM manley rods
arp fasteners/head studs
JLP valves
canton oil pan
canton windage tray
accusump
cm oil filter
NX ford wet kit
Aerospace components dual bottle holder
Dual 15lb bottles
NOS refill station
NX bottle heater
NOS remote bottle opener
cobra R water pump
Ported heads
Ported intake manifold
conical air filter
BABolt throttle body
ported upper intake plenum
Autometer dual egt gauge w/recall
Autometer dual intake air temp w/recall
Autometer Hi-Lo fuel pressure
Autometer electric nitrous pressure
Autometer electric boost w/recall
AutoTap-AT123
FJO air/fuel meter w/datalog capable
28x11.5x16 Hoosiers
JDM heat exchanger
Deka/siemans 55lb injectors

Coming first of next month…
JL diable flip chip
KB blower
Boost a spark

I think it is pretty much up to date.
 
Old Feb 12, 2003 | 07:23 PM
  #11  
HEVYRESQ's Avatar
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From: Joliet
Hey East...all you need are some oriental decals to bring it all together
 
Old Feb 12, 2003 | 07:33 PM
  #12  
Redneck Ferrari's Avatar
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Herein lies a big problem.
Those of us that have a stock L will be under suspicion of modding and I'm sure Ford suspects ALL L owners. Guilty until proven innocent (good luck).
It makes you want to start modding your truck, because you know your warranty is ***** anyway.
 
Old Feb 12, 2003 | 07:36 PM
  #13  
LatemodelRacer2's Avatar
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From: Jasper Alabama
twisted where are you from.
 
Old Feb 12, 2003 | 07:55 PM
  #14  
sonichog's Avatar
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From: "the land of Nod"
FYI - a bit of advice ...

For those of you that are still under warranty you may want to reconsider any and all posts containing all the mods you have or are contemplating -

you may want to jettison those sig lines containing all the information about your mods as it is at the tips of Mother Fords fingers with the stroke of the internet keyboard...

However, if you run covertly on this board then disregard my warning - but if there is even the hint of traceability in your email or your profile I urge you to become very paranoid, very fast ...

After many, many years doing the type of work that I did - I can state with full confidence that ... "if you think they ain't watching - then you ain't thinking"

My definition of PARANOID = " Paranoid - is an overhieghtened sense of awareness" it doesn't take much to find things out when you want too... just a thought ...
 
Old Feb 12, 2003 | 08:02 PM
  #15  
cyntaxx's Avatar
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Posts: 5,298
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From: here
Originally posted by easterisland
mobil 1 5-30 engine
mobil 1 75-90 diff.
zaino
autometer steering column gauge pod
autometer 3 gauge pod
hypertech 160* thermostat
piaa lights
halogen back up lights
metco polished crank case breather
flex-a-lite dual 15" electric fan
ruslows rear slotted rotors
99 Lightning rear bump stops
Electric fuel door
bedrug
svt front bra
svt cotton seat covers
huskey liner floor mats w/center liner
walmart steering wheel cover
are bed cover w/wing, electric lock, fossliner, and led 3rd brake light
are z series topper w/wing, electric lock, fossliner,rear wiper system
painted tailgate handle
pace edwards electric tailgate lock
lund roll pan
street scene hidden hitch
street scene flip up license plate
all sales polished lighted license plate frame
taylor battery box bed mounted
moroso battery cut-off switch
mag-hytec rear diff cover
B&M tranny pan
metco interchangeable upper pulley
painted side steps
optima battery
mtx thunderform
ford single disk cd head unit
polk audio 6.5" speakers
infintiy tweeters
roush suspension
factory tech monster box
nitto 555drs rear
nitto 555's front
Weld prostar XP’s 18x8and 18x9.5 and 16x8
valentine 1 radar/laser detector
phasar radar/laser jammer
radio shack trunking 200 ch police scanner
apc euro clear corners
apc projector headlights
street scene smooth wiper cowl
street scene mirrors
NX FRED nitrous controller

JDM flip chip
PSP 255 high pressure fuel pumps
JDM coated long tube headers
JDM high flow cats
JDM traction bars
JDM stainless exhaust tips
JDM Magnaflow stainless dual mufflers
JDM drive shaft loop
JL 6 pound and 2lb lower pulley
painless wiring high amp alternator shut down relay
JDM balanced and blue printed engine
JDM manley rods
arp fasteners/head studs
JLP valves
canton oil pan
canton windage tray
accusump
cm oil filter
NX ford wet kit
Aerospace components dual bottle holder
Dual 15lb bottles
NOS refill station
NX bottle heater
NOS remote bottle opener
cobra R water pump
Ported heads
Ported intake manifold
conical air filter
BABolt throttle body
ported upper intake plenum
Autometer dual egt gauge w/recall
Autometer dual intake air temp w/recall
Autometer Hi-Lo fuel pressure
Autometer electric nitrous pressure
Autometer electric boost w/recall
AutoTap-AT123
FJO air/fuel meter w/datalog capable
28x11.5x16 Hoosiers
JDM heat exchanger
Deka/siemans 55lb injectors

Coming first of next month…
JL diable flip chip
KB blower
Boost a spark

I think it is pretty much up to date.



WOW. I gotta do a complete list of my mods but i'm pretty sure it won't even COMPARE to yours:
 

Last edited by cyntaxx; Feb 12, 2003 at 08:16 PM.



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