Warranty on replaced head unit
Warranty on replaced head unit
Here's the deal: a buddy of mine has an 05 supercrew that was bought the week before I got mine and is the same as mine except for color and some interior options, which brings me to the reason for this post. His truck came with the single cd head unit. He recently purchased a 6-cd changer/mp3 unit on ebay and installed it in his truck himself. The mp3 player doesn't work and gives the "bad cd" error. He has had his truck for several months so he decided he would just take it back to the dealer and tell them the unit wont play mp3 cd's(they play in my player, so no problem with the cd's). They told him to bring it in and they would pull the unit and get the number and they would order another unit to replace his. He is worried that when they get the number to order the new one that the dealer or Ford will recognize the number and know that the unit is not the original radio that came in his truck. I told him I didn't think he should worry because I don't think they would know the number of the radio that was in his truck from the factory. I told him they would probably just order a new radio and install it and that would be the extent of it. What do y'all think?
It would be a good try, but I do think its in the Ford supercomputer what exactly is on there. I know when I had my sprayin bedliner and tint put on by the dealer after I bought it, it was on the computer when I went to another dealer. U might get lucky though
Yeah, the terrible news is that your friend might have to be honest with the dealer, and not perpetrate the crime of fraud.
Of course, if committing a crime isn't a big deal, tell him to go ahead and try to get away with it. What the heck, it's just a little time in jail. Tell him to say hi to Big Bubba, his new room mate...
Of course, if committing a crime isn't a big deal, tell him to go ahead and try to get away with it. What the heck, it's just a little time in jail. Tell him to say hi to Big Bubba, his new room mate...
I doubt the dealership would catch the switch in HUs.
Fraud, such as this, costs Ford money which they will eventually pass on to the rest of us consumers. So, you can tell your buddy "Thanks" for raising the price of my next truck (so he can save a few bucks on HIS ebay deal gone wrong).
Fraud, such as this, costs Ford money which they will eventually pass on to the rest of us consumers. So, you can tell your buddy "Thanks" for raising the price of my next truck (so he can save a few bucks on HIS ebay deal gone wrong).
You guys have a point, I was looking at it
from the perspective of the fact that he was told the radio came out of a 2005 150 with a Feb. build date and the radio should be under warranty no matter what vehicle it is in. My thinking was that this was probably one of the radios that would not play mp3 cd's from the start. At least I don't see how this feature just "goes bad" on a player. I do see where yall are coming from on the fact that the radio did not come in his vehicle, though. Told me yesterday he is probably just going to cut his losses and get another unit. Thanks, guys.
Screw it well him to try it. His head unit "fraud" (give me a freakin break, it cam out of a truck or car and it doens't work someone would have taken it back). Also, I think FOrd capitalizing on the new HD grill is more than enough reason to get one past them.
Originally Posted by tmanscrew
from the perspective of the fact that he was told the radio came out of a 2005 150 with a Feb. build date and the radio should be under warranty no matter what vehicle it is in.
Originally Posted by Thrill Racing
Also, I think FOrd capitalizing on the new HD grill is more than enough reason to get one past them.
In case you hadn't thought this through, warranty exists to repair an item that is broken because of something Ford did or didn't do.
Sorry, but I try to live in a world where things are right or wrong, and you apparently don't know what that is.
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I used to work for the Ford Radio Warranty department. Basically I was the guy that would go to the dealerships and either warrantly the radio or pull it for repair. I'm willing to bet the problem with the 6 disk is most likely the person didn't prep it for shipping mode. During shipping it can cause the cd carriage to collapse. If you look at the top of the radio it says "Scrapped if Dropped!"
Hopefully they will just go by the number on the radio and not by the vin number to verify the correct radio. When you say the mp3 isn't working does that mean it's playing audio for am/fm and just not any cd's?
Hopefully they will just go by the number on the radio and not by the vin number to verify the correct radio. When you say the mp3 isn't working does that mean it's playing audio for am/fm and just not any cd's?
You see I do know the difference between right and wrong. But unfortunately I also know how corporations work. You think for one second Ford wouldn't sell you a truck that would explode after a year so you would have to buy a new one every year if they could get away with it. That my friend is being naïve. And this is from a former military person reasoning with right and wrong with the sights of a barrel.
KCAutosound, you could be right about the shipping
mode, but I don't think so. The radio will play everything except an mp3 cd, including cd's with wav files burned on them. I think he just got his hands on one of the units that was a problem from the factory and never would play an mp3. At least, I don't see how something could happen just to the mp3 part of the reader and nothing else. I think he has decided to go with an aftermarket unit now, anyway.
Thanks,
Tony
Thanks,
Tony
Yes, KCAutosound, it has mp3 on the face
below the loading slot. Like I say, it will do everything else perfect, but will not read an mp3 file. It makes noises like it is trying t read the disc, then it spits the disc out and reads "bad disc". He said the unit was placed into shipping mode prior to shipping. Ford has a tsb on the early 05 units that calls for replacing the unit, so I guess his unit came out of one of these vehicles with a build date prior to March of 05. Best I can tell, all of the Ford mp3 units are perculiar. I tried three different mp3 cds in a co-workers car and only one would play in the unit. I took the same three cds to wal-mart and everyone played in every mp3-compatible unit they had in the rack. Explain that one! Looks like for mp3's the aftermarket switch may be the way to go!




Your right.