Warranty on replaced head unit

Thread Tools
 
Search this Thread
 
Old Jan 27, 2006 | 02:40 PM
  #1  
tmanscrew's Avatar
Thread Starter
|
Member
Joined: Aug 2005
Posts: 53
Likes: 0
From: Central Mississippi
Warranty on replaced head unit

Here's the deal: a buddy of mine has an 05 supercrew that was bought the week before I got mine and is the same as mine except for color and some interior options, which brings me to the reason for this post. His truck came with the single cd head unit. He recently purchased a 6-cd changer/mp3 unit on ebay and installed it in his truck himself. The mp3 player doesn't work and gives the "bad cd" error. He has had his truck for several months so he decided he would just take it back to the dealer and tell them the unit wont play mp3 cd's(they play in my player, so no problem with the cd's). They told him to bring it in and they would pull the unit and get the number and they would order another unit to replace his. He is worried that when they get the number to order the new one that the dealer or Ford will recognize the number and know that the unit is not the original radio that came in his truck. I told him I didn't think he should worry because I don't think they would know the number of the radio that was in his truck from the factory. I told him they would probably just order a new radio and install it and that would be the extent of it. What do y'all think?
 
Reply
Old Jan 27, 2006 | 09:38 PM
  #2  
opie71's Avatar
Senior Member
Joined: Nov 2005
Posts: 104
Likes: 0
From: Houston
It would be a good try, but I do think its in the Ford supercomputer what exactly is on there. I know when I had my sprayin bedliner and tint put on by the dealer after I bought it, it was on the computer when I went to another dealer. U might get lucky though
 
Reply
Old Jan 27, 2006 | 09:59 PM
  #3  
OnBelay's Avatar
Senior Member
Joined: Sep 2000
Posts: 590
Likes: 0
Yeah, the terrible news is that your friend might have to be honest with the dealer, and not perpetrate the crime of fraud.

Of course, if committing a crime isn't a big deal, tell him to go ahead and try to get away with it. What the heck, it's just a little time in jail. Tell him to say hi to Big Bubba, his new room mate...
 
Reply
Old Jan 28, 2006 | 07:39 AM
  #4  
worland's Avatar
Senior Member
Joined: Sep 2003
Posts: 1,104
Likes: 0
From: WY
I doubt the dealership would catch the switch in HUs.

Fraud, such as this, costs Ford money which they will eventually pass on to the rest of us consumers. So, you can tell your buddy "Thanks" for raising the price of my next truck (so he can save a few bucks on HIS ebay deal gone wrong).
 
Reply
Old Jan 29, 2006 | 10:33 AM
  #5  
tmanscrew's Avatar
Thread Starter
|
Member
Joined: Aug 2005
Posts: 53
Likes: 0
From: Central Mississippi
You guys have a point, I was looking at it

from the perspective of the fact that he was told the radio came out of a 2005 150 with a Feb. build date and the radio should be under warranty no matter what vehicle it is in. My thinking was that this was probably one of the radios that would not play mp3 cd's from the start. At least I don't see how this feature just "goes bad" on a player. I do see where yall are coming from on the fact that the radio did not come in his vehicle, though. Told me yesterday he is probably just going to cut his losses and get another unit. Thanks, guys.
 
Reply
Old Feb 3, 2006 | 04:06 PM
  #6  
Thrill Racing's Avatar
Senior Member
Joined: Feb 2005
Posts: 579
Likes: 0
From: INDY BABY!
Screw it well him to try it. His head unit "fraud" (give me a freakin break, it cam out of a truck or car and it doens't work someone would have taken it back). Also, I think FOrd capitalizing on the new HD grill is more than enough reason to get one past them.
 
Reply
Old Feb 3, 2006 | 05:39 PM
  #7  
OnBelay's Avatar
Senior Member
Joined: Sep 2000
Posts: 590
Likes: 0
Originally Posted by tmanscrew
from the perspective of the fact that he was told the radio came out of a 2005 150 with a Feb. build date and the radio should be under warranty no matter what vehicle it is in.
Not necessarily...My 05 has a March build date, did not purchase until October, but has 26,000 miles on it. While it has not had the radio in it since it had less than 100 miles on it, that radio (and the rest of the truck) will be out of warranty within another 6 weeks, when I go over the 36,000 mile mark.

Originally Posted by Thrill Racing
Also, I think FOrd capitalizing on the new HD grill is more than enough reason to get one past them.
So FOrd (or Ford to the rest of us) can make a profit on an item, so they must be worth screwing over, huh? At what price point do you think it would be reaonable to ask them to sell it so you don't think they are capitalizing on it? What price would it take to make you honor the contract you enter into when you urchase the vehicle and they make teh warranty part of the purchase? That's a great piece of logic-they sell a part for some vehicles for more than I think they should, so I think it's okay to screw them over by lieing to them over repairing a radio!

In case you hadn't thought this through, warranty exists to repair an item that is broken because of something Ford did or didn't do.

Sorry, but I try to live in a world where things are right or wrong, and you apparently don't know what that is.
 
Reply

Trending Topics

Old Feb 6, 2006 | 01:48 AM
  #8  
KCAutosound's Avatar
Senior Member
Joined: Aug 2004
Posts: 627
Likes: 0
From: Kansas City, Missouri
I used to work for the Ford Radio Warranty department. Basically I was the guy that would go to the dealerships and either warrantly the radio or pull it for repair. I'm willing to bet the problem with the 6 disk is most likely the person didn't prep it for shipping mode. During shipping it can cause the cd carriage to collapse. If you look at the top of the radio it says "Scrapped if Dropped!"

Hopefully they will just go by the number on the radio and not by the vin number to verify the correct radio. When you say the mp3 isn't working does that mean it's playing audio for am/fm and just not any cd's?
 
Reply
Old Feb 6, 2006 | 07:48 AM
  #9  
Thrill Racing's Avatar
Senior Member
Joined: Feb 2005
Posts: 579
Likes: 0
From: INDY BABY!
You see I do know the difference between right and wrong. But unfortunately I also know how corporations work. You think for one second Ford wouldn't sell you a truck that would explode after a year so you would have to buy a new one every year if they could get away with it. That my friend is being naïve. And this is from a former military person reasoning with right and wrong with the sights of a barrel.
 
Reply
Old Feb 6, 2006 | 03:11 PM
  #10  
tmanscrew's Avatar
Thread Starter
|
Member
Joined: Aug 2005
Posts: 53
Likes: 0
From: Central Mississippi
KCAutosound, you could be right about the shipping

mode, but I don't think so. The radio will play everything except an mp3 cd, including cd's with wav files burned on them. I think he just got his hands on one of the units that was a problem from the factory and never would play an mp3. At least, I don't see how something could happen just to the mp3 part of the reader and nothing else. I think he has decided to go with an aftermarket unit now, anyway.

Thanks,
Tony
 
Reply
Old Feb 7, 2006 | 06:59 AM
  #11  
OnBelay's Avatar
Senior Member
Joined: Sep 2000
Posts: 590
Likes: 0
Thriller:

Somebody once said:



now move over and let somebody else get a hug.
 
Reply
Old Feb 7, 2006 | 07:47 AM
  #12  
Thrill Racing's Avatar
Senior Member
Joined: Feb 2005
Posts: 579
Likes: 0
From: INDY BABY!
Your right.
 
Reply
Old Feb 7, 2006 | 08:03 AM
  #13  
KCAutosound's Avatar
Senior Member
Joined: Aug 2004
Posts: 627
Likes: 0
From: Kansas City, Missouri
So this plays cds but won't play mp3. Does this radio say that it does? Does it have mp3 on the face of it?
 
Reply
Old Feb 7, 2006 | 03:59 PM
  #14  
tmanscrew's Avatar
Thread Starter
|
Member
Joined: Aug 2005
Posts: 53
Likes: 0
From: Central Mississippi
Yes, KCAutosound, it has mp3 on the face

below the loading slot. Like I say, it will do everything else perfect, but will not read an mp3 file. It makes noises like it is trying t read the disc, then it spits the disc out and reads "bad disc". He said the unit was placed into shipping mode prior to shipping. Ford has a tsb on the early 05 units that calls for replacing the unit, so I guess his unit came out of one of these vehicles with a build date prior to March of 05. Best I can tell, all of the Ford mp3 units are perculiar. I tried three different mp3 cds in a co-workers car and only one would play in the unit. I took the same three cds to wal-mart and everyone played in every mp3-compatible unit they had in the rack. Explain that one! Looks like for mp3's the aftermarket switch may be the way to go!
 
Reply
Old Feb 8, 2006 | 12:59 AM
  #15  
KCAutosound's Avatar
Senior Member
Joined: Aug 2004
Posts: 627
Likes: 0
From: Kansas City, Missouri
I wanna say it's a mp3 reading issue with the firmware but that part is beyond what I did for the radio department.
 
Reply



All times are GMT -4. The time now is 02:35 AM.