Yup. I've been in contact with Ford from the beginning including a Ford CSM.

 

Update 4/12: I plan to bring my Mustang in to a Ford dealership again (...). Two independent repair shops already confirmed the transmission problem, so one would think a Ford dealership will eventually acknowledge the transmission problem too in writing and fix it (or maybe they never will). If not, then we move towards plan B. I will post updates to help everyone. Thanks for all your responses and support guys!

 

keep plugging away at it


keep in mind as far as independent shops go. They are "fighting" for your business and are willing to tell you what you want to hear to spend coin with them.

 

and FWIW the 12.6 MPG for 16 miles could also indicate some time idling on the service drive, in the shop, in the car wash, and back to the service drive for more idling


Not trying to start a war here, just playing devil's advocate

 

I have to assume that you did email Crystal and that you've heard from her as well?

 

Yes. And I'm working with Deysha who has been helpful

 

Thanks for support! Plugging away I am, time for plan B.

 

Update 5/4: I am thankful for the support everyone has given me!, as I take further steps to get my transmission fixed. I will update the thread with more detailed information and hopefully a final resolution soon.

 

Update 5/20: Transmission still not fixed, but I will update everyone on the final outcome (things are in the works). Please message me if you want to help. I have sympathy for anyone who has ever been through something similar, I feel your pain.

 

Thanks for the support, will do!!

 

Update 3/20/2016: I first want to thank everyone on the forum who has offered advice or viewed my thread. Its been a while since I created this thread to help all owners by sharing my aweful dealership experience (at Bozard Ford). Please be careful when leaving your car at a dealership! The problems with my 2015 Mustang GT have put me through hell. I paid $37k+ for my 2015 Mustang and it still has transmission problems (Ford hasn't fixed!) Ford can do the right thing, but they choose not to.

If you wish to help everyone, all mustang owners, please reply to this thread or view my experience video below. Every view counts!:


Thank you once again for your support of the good fight.

 

No real help from Ford yet....

 

It has been a year, if they haven't done anything by now.......

 

Shameful Ford! Just shameful! I hate to see this happen to anyone else. Well, please consider buying another brand (NOT Ford) who properly supports their customers.

 

Have you looked into the shifter itself? In 05 when ford decided to rigid mount the shifter to the body, it opened up a huge can of worms. Under hard accel the trans can flex in it's mount and the linkage between the trans and shifter can bind, causing hard shifting and in some cases internal damage to the trans. The only fix is to mount the shifter to the trans, eliminating the flex and bind. Blowfish racing makes a kit to do just that, they have kits for the 11-14's and the 15+ manual mustangs.