Computer guru's, need help!!!!!

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Old Sep 10, 2008 | 02:51 AM
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alomar's Avatar
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Computer guru's, need help!!!!!

Ok so here is my issue. i have a desktop pc with windows XP professional on it. Did 3 updates about two days ago, no issues. Tonight, windows downloads a security update, fine, installs....fine. Restarts. Cool! It starts up, shows the scrolling blue bar, goes to the login screen, I put in my password, it starts up gets to the desktop then BLAM. Black screen.

WTH happened? Any ideas? I can get into it in safe mode, but cant find a way to a restore point. I also did the service pack 3 update. Any one have ideas as to what happended?
 
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Old Sep 10, 2008 | 02:53 AM
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stop looking at ****
 
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Old Sep 10, 2008 | 02:54 AM
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Funny, but I was'nt. Actually just got done downloading the new itunes before hand.
 
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Old Sep 10, 2008 | 02:58 AM
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have you tried turning the computer off and unplugging the power for a minute. I had that fix a soundcard issue once
 
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Old Sep 10, 2008 | 03:04 AM
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no, I turned it off for a while then turned it back on. I might try that though. Uninstalling all of service pack 3 (which I installed two nights ago) to see if thats it, and uninstalling anything else new in safe mode.
 
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Old Sep 10, 2008 | 05:26 AM
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Sounds like some sort of new driver conflict with the new service pack. Try updating your video drivers first (since those will usually cause a black screen) in safe mode and see if that helps.

Make sure you use a driver cleaner to assure all the old files are removed before installing the new drivers.
 
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Old Sep 10, 2008 | 11:14 AM
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Can't find a restore point? Start, programs, accessories, system tools, system restore.
 
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Old Sep 10, 2008 | 03:40 PM
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i woke up to my computer blocking a trojan
 
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Old Sep 11, 2008 | 02:29 AM
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Had a brain fart last night, finally got it restored to before the service pack was installed and all is well. Thanks for the help guys!
 
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