Let's start over......
Example....If they come in for a soda then suggest a candy bar or chips to go with it.......you don't derail them from their original purchase, you just suggest additional items.....
Like on a boat if you have a good knowledge of the customer base in the area....go out of your way and show them the latest and greatest radar systems, depth finders, gps.....you don't want to trash talk their boat or try to force the sale but just make subtle suggestions on how cool the new features of these devices are.....just ask them "Have you seen this yet?".....pretty easy once you get the hang of it....
Like on a boat if you have a good knowledge of the customer base in the area....go out of your way and show them the latest and greatest radar systems, depth finders, gps.....you don't want to trash talk their boat or try to force the sale but just make subtle suggestions on how cool the new features of these devices are.....just ask them "Have you seen this yet?".....pretty easy once you get the hang of it....
Join Date: Apr 2009
Location: In the fast lane from LA to Tokyo...
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Join Date: Apr 2009
Location: In the fast lane from LA to Tokyo...
Posts: 10,697
Likes: 0
Received 14 Likes
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14 Posts
Profound statements.
From the Far East Critic.....
1. I think part of a best friend’s job should be to immediately clear your computer history if you die.
2. Nothing sucks more than that moment during an argument when you realize you’re wrong.
3. I totally take back all those times I didn’t want to nap when I was younger.
4. There is great need for a sarcasm font.
5. How the hell are you supposed to fold a fitted sheet?
6. Was learning cursive really necessary?
7. Map Quest really needs to start their directions on #5. I’m pretty sure I know how to get out of my neighborhood.
8. Obituaries would be a lot more interesting if they told you how the Person died.
9. I can’t remember the last time I wasn’t at least kind of tired.
10. Bad decisions make good stories.
11. You never know when it will strike, but there comes a moment at work when you know that you just aren’t going to do anything productive for the rest of the day.
12. Can we all just agree to ignore whatever comes after Blue Ray? I don’t want to have to restart my collection… again.
13. I’m always slightly terrified when I exit out of Word and it asks me if I want to save any changes to my ten-page research paper that I swear I did not make any changes to.
14. “Do not machine wash or tumble dry” means I will never wash this -ever.
15. I hate when I just miss a call by the last ring (Hello? Hello?), but when I immediately call back, it rings nine times and goes to voice mail. What did you do after I didn’t answer? Drop the phone and run away?
16. I hate leaving my house confident and looking good and then not seeing anyone of importance the entire day. What a waste.
17. I keep some people’s phone numbers in my phone just so I know not to answer when they call.
18. I think the freezer deserves a light as well.
19. I disagree with Kay Jewelers. I would bet on any given Friday or Saturday night more kisses begin with Bud Lite than Kay.
20. I wish Google Maps had an “Avoid Ghetto” routing option.
21. Sometimes, I’ll watch a movie that I watched when I was younger and suddenly realize I had no idea what the heck was going on when I first saw it.
22. I would rather try to carry 10 plastic grocery bags in each hand than take 2 trips to bring my groceries in.
23. The only time I look forward to a red light is when I’m trying to finish a text.
24. I have a hard time deciphering the fine line between boredom and hunger.
25. How many times is it appropriate to say “What?” before you just nod and smile because you still didn’t hear or understand a word they said?
26. I love the sense of camaraderie when an entire line of cars team up to prevent a jerk from cutting in at the front. Stay strong, brothers and sisters!
27. Shirts get dirty. Underwear gets dirty. Pants? Pants never get dirty, and you can wear them forever.
28. Is it just me or do high school kids get dumber & dumber every year?
29. There’s no worse feeling than that millisecond you’re sure you are going to die after leaning your chair back a little too far.
30. As a driver I hate pedestrians, and as a pedestrian I hate drivers, but no matter what the mode of transportation, I always hate cyclists.
31. Sometimes I’ll look down at my watch 3 consecutive times and still not know what time it is.
32. Even under ideal conditions people have trouble locating their car keys in a pocket, finding their cell phone, and Pinning the Tail on the Donkey – but I’d bet everyone can find and push the snooze button from 3 feet away, in about 1.7 seconds, eyes closed, first time, every time!
2. Nothing sucks more than that moment during an argument when you realize you’re wrong.
3. I totally take back all those times I didn’t want to nap when I was younger.
4. There is great need for a sarcasm font.
5. How the hell are you supposed to fold a fitted sheet?
6. Was learning cursive really necessary?
7. Map Quest really needs to start their directions on #5. I’m pretty sure I know how to get out of my neighborhood.
8. Obituaries would be a lot more interesting if they told you how the Person died.
9. I can’t remember the last time I wasn’t at least kind of tired.
10. Bad decisions make good stories.
11. You never know when it will strike, but there comes a moment at work when you know that you just aren’t going to do anything productive for the rest of the day.
12. Can we all just agree to ignore whatever comes after Blue Ray? I don’t want to have to restart my collection… again.
13. I’m always slightly terrified when I exit out of Word and it asks me if I want to save any changes to my ten-page research paper that I swear I did not make any changes to.
14. “Do not machine wash or tumble dry” means I will never wash this -ever.
15. I hate when I just miss a call by the last ring (Hello? Hello?), but when I immediately call back, it rings nine times and goes to voice mail. What did you do after I didn’t answer? Drop the phone and run away?
16. I hate leaving my house confident and looking good and then not seeing anyone of importance the entire day. What a waste.
17. I keep some people’s phone numbers in my phone just so I know not to answer when they call.
18. I think the freezer deserves a light as well.
19. I disagree with Kay Jewelers. I would bet on any given Friday or Saturday night more kisses begin with Bud Lite than Kay.
20. I wish Google Maps had an “Avoid Ghetto” routing option.
21. Sometimes, I’ll watch a movie that I watched when I was younger and suddenly realize I had no idea what the heck was going on when I first saw it.
22. I would rather try to carry 10 plastic grocery bags in each hand than take 2 trips to bring my groceries in.
23. The only time I look forward to a red light is when I’m trying to finish a text.
24. I have a hard time deciphering the fine line between boredom and hunger.
25. How many times is it appropriate to say “What?” before you just nod and smile because you still didn’t hear or understand a word they said?
26. I love the sense of camaraderie when an entire line of cars team up to prevent a jerk from cutting in at the front. Stay strong, brothers and sisters!
27. Shirts get dirty. Underwear gets dirty. Pants? Pants never get dirty, and you can wear them forever.
28. Is it just me or do high school kids get dumber & dumber every year?
29. There’s no worse feeling than that millisecond you’re sure you are going to die after leaning your chair back a little too far.
30. As a driver I hate pedestrians, and as a pedestrian I hate drivers, but no matter what the mode of transportation, I always hate cyclists.
31. Sometimes I’ll look down at my watch 3 consecutive times and still not know what time it is.
32. Even under ideal conditions people have trouble locating their car keys in a pocket, finding their cell phone, and Pinning the Tail on the Donkey – but I’d bet everyone can find and push the snooze button from 3 feet away, in about 1.7 seconds, eyes closed, first time, every time!
Last edited by 88racing; 12-23-2011 at 07:05 PM.
Join Date: Apr 2009
Location: In the fast lane from LA to Tokyo...
Posts: 10,697
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Received 14 Likes
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This is great advice. After being at Target for nearly 5 years, I've become quite good at this. I don't lie, I don't get commission and I could never sell on commission. It really makes me happy when I help someone and they appreciate going the extra mile. It doesn't benefit me much (other than pay), but I try to make sure they have what they need, give honest opinions and if I don't know, I tell them. Sometimes you can fudge your way through things, but you need to know the line of when it's not a big deal, and when you need someone who knows more. People get all upset around the holidays that work in retail because they say how rude people are. While that's true, I've had 2 people get mad at me all season, and it was directed towards store policy. Your demeanor and willingness to help makes someone more likely to buy from you and I've been thanked countless times because I've helped someone fully instead of just saying "buy this."
Last edited by TruckGuy24; 12-24-2011 at 05:10 PM.
Join Date: Apr 2009
Location: In the fast lane from LA to Tokyo...
Posts: 10,697
Likes: 0
Received 14 Likes
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14 Posts
Early Christmas gift!!
Join Date: Apr 2009
Location: In the fast lane from LA to Tokyo...
Posts: 10,697
Likes: 0
Received 14 Likes
on
14 Posts