If I connect my wirespeed modem to the internet port on my Linksys (like I’ve always done) I can not get online. It appears to not get an IP address assigned from Verizon although nothing has been changed. However if I plug the modem into one of the four outgoing ports on the Linksys I can get online. WTH?

 

if it works, whats the problem?

and why do you need the router if you already have a wireless modem?

 

I guess I should have explained further. I have a laptop on the wireless and a desk top with a hard wire. The desk top does not connect since this began.

 

I know when we had verison fios at my parents house, they had to designate the IP adress for the "main" or "home" computer that was primary on the connection. I think you are set up with the laptop as primary, and its screwing it up.

Verison's customer service is really really good, im sure they can talk you through it. But i believe they will tell you to turn off the router and both comps, then turn on router, then the desktop (when primary) then any additional computers after that.

 

Switch the Westell into the bridge mode, set up the Linksys for PPPoE, and everything will work fine.

 

http://netservices.verizon.net/porta...sp?case=c19707

 

The way they identify you asa a paying customer is by a MAC address. Some do it by computer MAC, others do it by modem MAC. What is probably happening here via your rant is that they are going by your computer MAC. You say that your router will work if you connect to your LAN, but not wan, which as an IT person, doesnt make sense. You are reversing flow. Thats like saying when I reverse the cables on my battery on my truck it starts faster. Not that I'm calling you a liar, I've seen stranger things. What I would do is log into you router, after hooking it up correctly, and checking, clikcimng "clone mac addy". This will clone your wired, first connected computers mac address. Also, make sure it is setup as DHCP, and nothing else. If this doesnthelp, or I am misinterpreting your question, please PM, or email me for further help.

 

This would be my first guess, as I had to do it with my DSL modem when If first set it up. I would also guess that the reason it works when plugged into the "outgoing" port on the router is because at that point you're more or less plugging it into a hub/switch.

It could also be the MAC address problem OrdnanceCorps mentioned. I've heard of certain ISP's doing that, but I don't know if Verizon was one of them.

 

I'm done messing with the desktop for today as I was getting ready to stomp something.

But I swear to God I could not get on the internet (lap top wireless) with the modem plugged into the internet/Wan on the router where its always plugged. I noticed that the internet light was not lit on the router so I then plug it into one of the four Lans and I get back online.

 

DSL does not use MAC authentication like cable - it uses PPPoE user login and password. Your Westell probably stores this login in the modem and acts as a router already, this is why you have to switch it to the "bridge" mode to use a 3rd party router. In the bridge mode it's just a dumb passthrough. Running 2 levels of routing is possible but problematic.