alive only because stupidity is not punishable by death!!!!!!!

had (i think a human) call the parts store where i work looking for a locking lugnut key .tried to explain that those cant be bought seperately except from the lugnut manufacturer. it wanted to know if we sold locking lugnuts/keys so he could come match ours up to his, it could not gasp the concept that all keys are made. it kept asking if we had any he could come look at which we didn't (and if we did i probably would've told him we didn't) then he could wrap the pea size (if it was that big) brain like thing in his skull around that concept either. after he finally hung up i got to talk to a decent sounding female looking for door locks for a freinds mustang told i needed more info and she completely understood everything i asked her.


ok.............. rant off

 

Umm.....I work tech support. I take 40 of those calls a day. Most of them worse than that. If I was to tell all the stories I've had in the past week only this thread would probably be 10 pages long. I know a few others here have a similar job and can vouch for that.

 

There's a simple solution to that... Remove warning stickers off of things such as:

Hair Dryers: Do not use while in shower.
Shotguns: Misuse may cause serious injury of death.
Chainsaws: Misuse may cause serious injury or death.
Baby stroller: Remove child before folding.
Household iron: Never iron clothes while they are being worn


See my point??

 

ya i do ...but i doubt they read them anyhow

 

How about going into, say Auto Zone asking for a serpentine belt for a 2005 Ford F-150 5.4 and the guy looking in the computer asks if it is an automatic or standard transmission, regular of crewcab, two or four wheel drive and etc.
??????? Where or where do they come from ????

 

Amen

 

Well you know the 4x4 belt is longer because it has to go around the Four Wheel Drive Pump.....

Your first mistake was going to Auto Zone, second was going to auto zone and not having the part number! Dont shop at AZ unless last resort.....

 

Brother....I feel your pain.

I work internet technical support and "they" dont want to help you fix their problem, "they" want you to fix it for them.

Simple questions like, "How many solid lights do you have on your cable modem?", are extremely too hard to answer.

 

[HIJACK]
Haha, It was you. I knew someone else here worked internet support. Suddenlink right?
[/HIJACK]

 

I am sure you get responses like, "Whats a cable modem? All I have is this little box thingy sitting here on top" or maybe even something like this

Them: "I got a green flashing light"
You: "Did I ask anything about blinking lights?!"

 

I did it for 4+ years as both tech and manager...it was the most fun and aggravation I've had at any job since.

 

Yup.

Business services.

You work for Suddenlink too?

ALL DAMN DAY LONG

*sigh*

 

No, but we have Suddenlink in our building. I work for Time Warner Road Runner. (The centre that's dealing with the L.A. Comcast/Adelphia migration/monopoly, for those of you in the area)

 

2 years under my belt..... Mostly Dial up and some DSL customers.

99% of the conversations....

Me: Go to your desktop
Them: Where is my desktop?

Or

Me: Go to start and then run
Them: My computer is already running.......

Or

Dial up customers....

Me: Go to your desktop.
Them: I can't..

Me: Why?
Them: Becasue I'm on the phone with you.....

(First few times I heard this I was like WTF?)

Them: I can't be on my computer while I'm on the phone. I only have the one telephone line.
Me: (Mute button) bwahahahahahahaha
Me: (Unmute) You can be on your xcomputer you just cant be on the net while talking on the phone. I need you to start your computer.
US: (Waits 5 mins for thier slow *** computer to boot because they have installed every silly adware and spyware infested "cute" programs tehy can find off the net and have them all running at start up)

 

AH HA!

I uesd to work for a company called Stream out of Dallas. It was kinda like a "sub contracted" company that took roll over calls for Comcast, @Home, Road Runner, etc.

Anyway, looks like we crew some of the same dirt.

I've been doing this for close to 7 years.