350 Lariat loss delivery
Thread Starter
|
Junior Member
Joined: Dec 2014
Posts: 3
Likes: 0
350 Lariat loss delivery
Hi all,
New to this forum. NEED HELP BAD. They lost my truck. 2105 350 Lariat build, purchased Sept 28th, promised delivery by end of Nov. Since purchase they haven't been able to tell me where the truck is. I have the vin # so I guess its out there some where between Tennessee and Massachusetts. Ford dealer keeps telling me they can't track it except that it is built and left the factory. They blame the delay on lack of rail cars to transport. No confirmations from either Ford Dealer Owners or Ford Motor Co as to where it is.
Does any of this sound plausible or are they bull crapping me ? What other options do I have ? My first finance payment comes due early January 2015.
New to this forum. NEED HELP BAD. They lost my truck. 2105 350 Lariat build, purchased Sept 28th, promised delivery by end of Nov. Since purchase they haven't been able to tell me where the truck is. I have the vin # so I guess its out there some where between Tennessee and Massachusetts. Ford dealer keeps telling me they can't track it except that it is built and left the factory. They blame the delay on lack of rail cars to transport. No confirmations from either Ford Dealer Owners or Ford Motor Co as to where it is.
Does any of this sound plausible or are they bull crapping me ? What other options do I have ? My first finance payment comes due early January 2015.
Senior Member
Joined: Jan 2012
Posts: 991
Likes: 1
From: Sierra Vista, Az.
Senior Member
Joined: Feb 2004
Posts: 10,390
Likes: 10
Hey.
I applaud yer good sense of humour - this situation must be drivin' you batty!
Try PM'ing Ashley as detailed here: https://www.f150online.com/forums/fo...-requests.html
Best of luck!
Cheers
MGD
I applaud yer good sense of humour - this situation must be drivin' you batty!
Try PM'ing Ashley as detailed here: https://www.f150online.com/forums/fo...-requests.html
Best of luck!
Cheers
MGD
Ford Customer Service Team
Joined: Oct 2010
Posts: 806
Likes: 2
From: Dearborn, MI
Hi all,
New to this forum. NEED HELP BAD. They lost my truck. 2105 350 Lariat build, purchased Sept 28th, promised delivery by end of Nov. Since purchase they haven't been able to tell me where the truck is. I have the vin # so I guess its out there some where between Tennessee and Massachusetts. Ford dealer keeps telling me they can't track it except that it is built and left the factory. They blame the delay on lack of rail cars to transport. No confirmations from either Ford Dealer Owners or Ford Motor Co as to where it is.
Does any of this sound plausible or are they bull crapping me ? What other options do I have ? My first finance payment comes due early January 2015.
New to this forum. NEED HELP BAD. They lost my truck. 2105 350 Lariat build, purchased Sept 28th, promised delivery by end of Nov. Since purchase they haven't been able to tell me where the truck is. I have the vin # so I guess its out there some where between Tennessee and Massachusetts. Ford dealer keeps telling me they can't track it except that it is built and left the factory. They blame the delay on lack of rail cars to transport. No confirmations from either Ford Dealer Owners or Ford Motor Co as to where it is.
Does any of this sound plausible or are they bull crapping me ? What other options do I have ? My first finance payment comes due early January 2015.
I believe I've reached out to you on another forum as well. I'm Crystal, the Ford Service rep here. Nice to meet you! Send me a PM with your VIN and I'll find out what's going on with your truck. If you'd prefer to speak with someone about this, you can call our Customer Relationship Center at 1-800-392-3673. We'll get to the bottom of this for you.
Crystal
Thread Starter
|
Junior Member
Joined: Dec 2014
Posts: 3
Likes: 0
Lost Truck
Crystal,
I so appreciate you reaching out to me. See PM
Gary
I so appreciate you reaching out to me. See PM
Gary
Last edited by LNGary; Dec 29, 2014 at 05:34 PM. Reason: Sent PM instead