Can someone track my order?

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Old Apr 3, 2015 | 01:01 PM
  #1  
Teresa p.'s Avatar
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Can someone track my order?

Hi, I'm hopeing someone can help me, as I feel like I've been getting the run-around from the dealership.
I ordered my 2015 f150 on Dec. 29, 2014, and have yet to even get a vin #.
My order # is 0109
Dealership number is f72300
Last name Peters

I've been told, because I ordered the heavy duty payload, my truck is on back order until JUNE-AUGUST.
I find this hard to believe. Any info is appreciated.
 
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Old Apr 3, 2015 | 01:48 PM
  #2  
FordService's Avatar
Ford Customer Service Team
Joined: Oct 2010
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From: Dearborn, MI
Originally Posted by Teresa p.
Hi, I'm hopeing someone can help me, as I feel like I've been getting the run-around from the dealership.
I ordered my 2015 f150 on Dec. 29, 2014, and have yet to even get a vin...
Welcome to the forum, Teresa p.! I'll be happy to track your truck for you. I couldn't find an order with that number in my system, so I recommend reaching out to your sales rep to verify it. Once you have your new info, send me a private message (PM) with your dealership name/location and order number; I'll give you weekly updates on your truck's status.

Crystal
 
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Old Apr 3, 2015 | 05:35 PM
  #3  
Teresa p.'s Avatar
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Crystal, I PM'd you. THANK YOU for responding to me!
 
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Old Apr 6, 2015 | 11:37 AM
  #4  
FordService's Avatar
Ford Customer Service Team
Joined: Oct 2010
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From: Dearborn, MI
Originally Posted by Teresa p.
Crystal, I PM'd you. THANK YOU for responding to me!
You're quite welcome, Teresa p.! You have a reply waiting in your inbox.

Crystal
 
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