Edge CS Catastrophic Kill

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Old Jan 4, 2014 | 12:37 PM
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Edge CS Catastrophic Kill

I just updated my Edge CS and at the end it told me it may be up to two minutes before the programmer came back up. I followed instructions just as I have before with my Evolution and this particular programmer.

After the obligatory two minutes, nothing, it was like the programmer was locked up. After about three minutes, the idiot lights started going down one by one. Now the truck won't start and Edge's Customer Service only works on week days...need help
 
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Old Jan 4, 2014 | 12:48 PM
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Originally Posted by Midwest150
Hi. I'm new here. I just updated my Edge CS and at the end it told me it may be up to two minutes before the programmer came back up. I followed instructions just as I have before with my Evolution and this particular programmer.

After the obligatory two minutes, nothing, it was like the programmer was locked up. After about three minutes, the idiot lights started going down one by one. Now the truck won't start and Edge's Customer Service only works on week days...need help, please. Thanks in advance!
^^^

Hi & Welcome.

Yer post makes little sense. Updating a CS requires a pc and an Innernet connection. Then after it's done, you take it to the truck. So - did the update complete successfully ( and why did you need to do that in the first place - were you directed to by Edge? To address what? )

Second - if my assumption above is correct , what temperature was the truck/pcm/programmer at? Did you have a battery minder on the batt during flashing? Low/marginal charge can very easily disrupt a flash in progress.

We cain't do squat from here - you need Edge to troubleshoot yer device over the innernet with yer device hooked back up to the pc. Worst-case, if they cain't resurrect it, you will likely need a Dealer reflash to stock on yer PCM.

Use Search to pull up a number of threads form folks with the exact same issues.

Bottom line - don't just update on a whim - there can be consequences.

BTW - you should fill in yer truck's details - it can make a difference - we cain't really see it too well from here, and I left my Acme Mindreading Kit at the in-law's, lol.

Good luck,
MGD
 

Last edited by MGDfan; Jan 4, 2014 at 12:52 PM.
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Old Jan 4, 2014 | 01:39 PM
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Yup, updated the programmer like I've done several times before, with a PC and internet connection, took it to the truck and nothing. It did update successfully and even gave a prompt that stated that. On this particular update, it stated it would take up to two minutes to initialize.

The battery was fine. It's a 05 F150 SCab. I was hoping that someone has had this particular issue before and found some miracle without going to Edge but I'll have to wait until Monday
 
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Old Jan 4, 2014 | 02:14 PM
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Unless you are doing an update to fix a particular issue you are having, I would never do an update.
 
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Old Jan 4, 2014 | 02:43 PM
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Originally Posted by Midwest150
Yup, updated the programmer like I've done several times before, with a PC and internet connection, took it to the truck and nothing. It did update successfully and even gave a prompt that stated that. On this particular update, it stated it would take up to two minutes to initialize.

The battery was fine. It's a 05 F150 SCab. I was hoping that someone has had this particular issue before and found some miracle without going to Edge but I'll have to wait until Monday
Two minutes to initialize, once connected to the truck? Initialize what? Hmmm .. never seen that before. It's a reflash / full rewrite, from the truck's PCM's perspective same as always. The sequence is exactly the same. The update is a complete new calibration version. So WTF?

Nupe. No miracle. And as I said, there are several threads just like yours - Edge intervention necessary (or in the case of a Gryphonized device, in some instances, PHP ). Search, or Search not - I ain't about to do it for you, sorry - I'm flat 'searched' out, lol

How'd you determine the batt was 'fine'? Did you measure the terminal voltage under a load? No other way to really tell. What were the temps @ flashing? Any other extraneous loads active? Stereo, lights, solid-state beer cooler? Around freezing and below - asking fer trouble. What update - to fix what?

Yall may as well answer those questions anyway - if for no other reason than completeness for the next feller who comes along with this issue and reads this thread.. And Edge themselves may ask for the same data.

BTW - you never said if you tried the Recovery procedure in the manual.

I do hope Sir Jack or Sir '88 will chime in - them fellers know'd this platform cold ( no pun intended )

Oh - and yer welcome thar, youngin'.... ..

...and lastly, good luck.


MGD
 

Last edited by MGDfan; Jan 4, 2014 at 02:52 PM.
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Old Jan 4, 2014 | 04:32 PM
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Is the programmer still plugged into the obdII port. Try unplugging it to start the truck.
 
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Old Jan 5, 2014 | 11:52 AM
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OK, don't know that I know the CS "cold", as MGD says, but maybe I can help.

First, like the others said, DO NOT update your CS unless you are having specific issues that the update will address. Updating generally causes problems if done for no reason. And, I've never heard of the CS taking up to two minutes to initialize either.

Second, unless you tried to program the PCM in your truck with the CS once you plugged it in, there's no way it will cause a no start situation. It's just a monitor when it's plugged in, so, the CS should not be causing your troubles.

If you DID try to program the PCM, it's possible the tune did not load properly. And, this can happen if the battery is low.

But, as was suggested, unplug the CS and see if your truck works. I assume (hope) you DID return the truck's tune to stock BEFORE you unplugged it for the PC update, right? If so, the truck should be fine and you just need to contact Edge to get the firmware/software in the CS repaired. If you didn't return the truck's tune to stock, you've got a problem, and Edge will charge you to "unlock" the programmer.

Let us know your situation.

- Jack
 
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Old Jan 23, 2014 | 01:21 PM
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From: whitechurch.ont,canada
i had a prob like this was buying a used programer from speed shop but wanted to test to see if it would work first did same thing 4 time i was luck as if you just unpluged it my truck would start fine. then i got a new sct
 
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