Digusted with PHP
Member
Joined: Oct 2002
Posts: 95
Likes: 0
From: louisiana
Which tuner do you have? I have a PHP / Edge CTS. When I had issues reaching Bill at PHP, I just called Edge and they fixed the various issues I had with their canned tunes. Personally, I don't think I can easily distinguish between the Edge Level 3 tune and Bill's Custom 93 tune - both shift great (now), both can spin the tires from a start (not due to more power necessarily, but by removing the torque management on tip-in), and both give noticeably more torque in the midrange. I can tow with my custom tune from PHP and cannot with my CTS level 3 tune though (my custom tune has a little less timing and runs a little richer under load). Bill did give me the option to adjust my overall timing and WOT timing through my tuner's custom interface, which is very nice. I don't think he has released this feature broadly, but if you have had pinging issues like I have had, maybe he will add it for you.
One more thing, my custom tune has torque management enabled on shift. I suspect that the Edge level 3 tune has it disabled altogether. I wanted it enabled, especially for towing.
One more thing, my custom tune has torque management enabled on shift. I suspect that the Edge level 3 tune has it disabled altogether. I wanted it enabled, especially for towing.
Senior Member
Joined: Nov 2005
Posts: 17,118
Likes: 7
From: Burleson, Texas
Never had an issue with Bill and his tunes and he has gone out of his way when I Installed my long tubes and needed a little tune tweaking. Had an issue with the load and he personally adjusted my tunes while on the phone and we got things figured out. He didn't even charge me.
PHP is a top notch company and has excellent customer service in my book.
I think some of you guys want custom tunes from the Burger King drive thru.
PHP is a top notch company and has excellent customer service in my book.
I think some of you guys want custom tunes from the Burger King drive thru.
Member
Joined: Oct 2002
Posts: 95
Likes: 0
From: louisiana
Never had an issue with Bill and his tunes and he has gone out of his way when I Installed my long tubes and needed a little tune tweaking. Had an issue with the load and he personally adjusted my tunes while on the phone and we got things figured out. He didn't even charge me.
PHP is a top notch company and has excellent customer service in my book.
I think some of you guys want custom tunes from the Burger King drive thru.
PHP is a top notch company and has excellent customer service in my book.
I think some of you guys want custom tunes from the Burger King drive thru.
Thread Starter
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Senior Member
Joined: Mar 2009
Posts: 127
Likes: 0
Good catch.
Which tuner do you have?
Senior Member
Joined: Apr 2010
Posts: 689
Likes: 0
From: San Marcos, TX
Based on your description it sounds to me like it is mechanical and still does. I've asked Cody to review the issue and he'll probably chime in when he has time, but it will be on the PHP forum.
Senior Member
Joined: May 2010
Posts: 371
Likes: 0
How did you go about getting Bill to give you access to timing? I have an 09 with their custom tunes and it seems that they cannot get rid of the pinging. This is the third time that they have supposedly fixed the tunes and its now getting frustrating looking at this brick on my dashboard.