Sparkman: If you don't mind saying, which dealer was it? I'd like to make sure I avoid them. Sorry to read of your troubles, especially when you warned them. Hope it turns out well for you. Good luck.

 

I wish you luck, Im sure everything will be straightened out. Just a side note: After my waranty had expired I figured it didnt make any difference if the dealership saw the Edge in my truck. As Stealth stated it wont stop the Techs from playing with it. I brought mine in on stock tune, And when I picked it up it was on level 3. I spoke with the service manager about it. No harm was done because I did have a tankful of 93 in it. But if I hadnt , and some clown decides to go test drive the snot out of it. Where would I be now. Dont trust them.

 

They charged me $42.50 for my reflash, i nearly fell over when he told me that i was expecting 100 to 250 knowing how crooked our ford house is.

 

Is it just me or can't anyone in this country do anything right anymore? I mean, Christ, you lay it all out for them like talking to little kids, and they still it up.

JIm

 

No, I was saying that Edge charges $75 to restore the unit.

 

Sparkman.... your PCM is fine, the 0000000 mileage thing just means there is no tune in the PCM it's like running a computer without an OS is just sits there and make noise, cause there is nothing to tell it how to function.

 

Update - Ford flashed my computer for free. The Service manager and General Manager personally called me to apologize. Edge restored my programmer over the phone for free.

Everything back to normal - but FML.

 

Good to hear!

 

That's great! Glad everyone took care of you.

 

Props to Heritage Ford in Loveland for taking care of a customer when they realized they mucked it up.

 

Good to hear you're back to normal. Remember, set it back to stock and remove the Edge before you next trip to the stealership.

 

Darkshadow - Good point, and will remember from now on, did you get my email about the trans cooler?

 

Did you email me? If so, I didn't get one.

 

why do you always think that the techs at the dealer are uneducated, or go out of their way to cause problems. as a dealership tech with over fifteen years of service, i can tell you guys that is not how it is.

 

Crap like that isn't necessarily the tech's fault - some service advisors (and customers too) are morons and there is frequently a breakdown in communication between the customer and the tech. The advisor is the middleman, productivity would go down the toilet if they let every customer talk to the tech.