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Old Jun 22, 2008 | 09:19 PM
  #1  
JRM03's Avatar
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GroovyChick

Hey Corey, if you get a chance could you please email me.* I have run into problems with my Gryphon and I am at a loss what to do to resolve the situation.* Email is jrm03jrm03@yahoo.com.
I am getting an ID Version Error. Stating unable to determine Gryphon Version. Perthe error box:
Unable to determine Gryphon Version. The unit may be in "run" mode. The Gryphon may be in "run" mode, is currently set as a stock Writer: or the Memory is corrupted.
If text is visible on the display, please disconnect the Gryphon from the USB cable and then reconnect.
For more information please check the Pegasus Software Users Manual or contact Power Hungry Performance.

End quote.

There is no display on the Gryphon when on the computer or in the truck, it just lights up with a blank screen.
Thanks for any and all help Corey.
 

Last edited by JRM03; Jun 22, 2008 at 10:36 PM.
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Old Jun 22, 2008 | 11:45 PM
  #2  
fireman28's Avatar
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Joined: Nov 2007
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From: Ponchy, LA
I am not Corey, but did you run the update on the Pegasus software and on the Gryphon? Just a quick thought.
 
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Old Jun 23, 2008 | 03:11 AM
  #3  
Fifty150's Avatar
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From: The Barbary Coast
Originally Posted by JRM03
Hey Corey, if you get a chance could you please email me.*


Originally Posted by fireman28
I am not Corey
Originally Posted by Raptor05121
congrats, would you like a batman cookie?


I'm no genius, AND I'm not Corey. But shouldn't you, being a genius yourself, just call Power Hungry Performance, your vendor, for technical support? As opposed to posting on a public forum, and then hoping that they see the message in time to respond to your request for help? Wouldn't a phone call resolve your issue in a more timely manner? Quote the Raptor. Go get a Batman cookie from Alex.
 
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Old Jun 23, 2008 | 10:05 AM
  #4  
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From: Beautiful Winder, GA
Originally Posted by JRM03
Hey Corey, if you get a chance could you please email me.* I have run into problems with my Gryphon and I am at a loss what to do to resolve the situation.* Email is jrm03jrm03@yahoo.com.
I am getting an ID Version Error. Stating unable to determine Gryphon Version. Perthe error box:
Unable to determine Gryphon Version. The unit may be in "run" mode. The Gryphon may be in "run" mode, is currently set as a stock Writer: or the Memory is corrupted.
If text is visible on the display, please disconnect the Gryphon from the USB cable and then reconnect.
For more information please check the Pegasus Software Users Manual or contact Power Hungry Performance.

End quote.

There is no display on the Gryphon when on the computer or in the truck, it just lights up with a blank screen.
Thanks for any and all help Corey.
You've got mail!
 
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