Well I just got my Edge in the mail today and I was downloading the Lightening software and I went to install it and it gave me this error:

"Error 1930. The Windows Installer service cannot update the system file C:\Windows\...\ntoskrnl.exe because the file is protected by Windows. You may need to update your operating system for this program to work correctly."


Whats the deal with this?

Matt

 

I would like to know why you got the edge over the xcal2 after all the problems there having?.....Send it back and spend the extra few bucks and get the Xcal2

 

what version of windows are you using? Did you try rebooting your computer and trying again? It sounds like a windows system protection error.
It looks like it is trying to install under
ntoskrnl.exe which looks like windows nt operating system kernel.
Dont send it back. Its really a nice unit.
and remember if it was really such a bad product, Mike T would not sell it, as he only sells quality stuff.

 

I am running windows XP pro...


I restarted and installed again and still the error.. Do you think it will cause that big of a problem?

Matt

 

If you get an error don't load period.Unless you don't care if your truck starts soon after.Call the supplier and get the facts of why it is giving you the error code.

 

ok try this.
Unistall all edge software.
Reboot computer and go to this link
and click on the first box download(Full Installation).
https://local.edgeproducts.com/edge/..._download.html

And no dont use it if it does not install properly. Try it on a different computer if you have one.

 

Well I have done all of that and I still get that error.. It is something with my computer.. I installed the software on my girlfriends computer and everything worked... I emailed Edge so hopefully there is an easy fix for it... We will see

 

I'm still amazed at how anti-Edge all of the XCal users are. Shouldn't be reading all the posts, but yet, still am. That's definately not an Edge issue.

"You may need to update your operating system for this program to work correctly."
Have you tried that? www.windowsupdate.com. See if there's anything there that hasn't been downloaded yet.

 

It's probably your firewall. you need an open port and either your Windows SP2 firewall or if you have another firewall setup it is blocking traffic on the port. I had to shut down windows firewall and allow traffic on the port to get the updates. Just don't go hopping around the internet while you are downloading and then turn the firewall (S) back on when you are done and you'll be fine.

As to the Xcal users that want to bash on peoples products when they are asking for help on setting it up, go get a life, geez!

 

Well I checked and the only update that I dont have the the service pack 2. Which it wont let me install because my brother and I built 2 computers, his and mine and we used the same Windows CD and he updates his before I did mine and now it wont let me update mine..


I am going to do the firewall thing now..

Matt

 

Alright well I tried the firewall idea.. But I got thinking about it.. I can download the file perfectly.. Its just when I go to install it that I get that error... And thats only on my computer..

Like I said it installed fine on my girlfriends laptop.. Dam Dam Dam

matt

 

I had the same problem. It was going fine and then at the end gave me the error. For me it was the firewall, wouldn't allow the port to comminacte and finish the update and install. No hurt in trying.

 

I had to shut down my Norton Security.

 

Whenever uploading from Edge, I do two things; shutdown my firewall and virus protection. Those two will effect operating unit of your edge.

 

I've heard that Windows XP will only work correctly on one computer?